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billiefjSydney, NSW
Pathetic service.
No solutions offered
Pathetic customer service
No compassion or understanding
Hours of opening says 8am but you get a phone message saying they in training almost every morning
Long call wait times
Pathetic customer service. No help or compassion . Applied for a reason, was approved but the money never reached my account it's going to be a week before I see it. Never did offer a solution. You're better off applying for a loan else where.
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Vultures that harass and won't answer a complaint
These vultures have been tracking family members and harassing them over a loan taken out by
another family member who is currently in jail. Despite being told where he is they continue to
to call and look for him. They have been told to ring the jail and confirm and still they call family
member after family member. This company is scum, how dare they call the rest of my family
liars. I have tried many times to make a formal complaint with them and of course no one will
answer or return my call which is why I am posting this. Avoid this low life bottom feeding company at all costs.
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SimonSouth East Queensland, QLD
The ads are so annoying I never want to even think of using them.
The ad has come up over 10 times in 30 minutes. It's very very annoying. Can someone please review the ad and content and try a different angle. I just want to smash my tv already.
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Absolutely disgusting
The worst company ever, the put you through hell and back with so many checks and make u think the you have hope and at the last second they decline you, biggest waste of time ever
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satanistcore
- 4 reviews
Waste of time
Took 2 days for them to just decline me, what a waste of time, I'll stick with Nimble in future even though their repayments cost more, atleast they are quick and don't muck you around
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ellen bussnsw, 2760
- 15 reviews
false
What a bunch of false advertising not only are they credit corp credit simple actually tells you to apply and when you do it is a knock back and goes straight on your credit file as an inquiry total waste time don't apply go to city finance much better company no rating from me maybe spend less on your stupid adds
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Confused
I applied for a $1000 loan over 6 months and paid it back in about 2 months. A few months later I applied for a $3,500 credit limit and have that loan down to $2,500. Have not missed a payment and in fact have made double payments on some occasions. My income since applying has increased by around an extra $300 a fortnight but yet when I applied for a redraw on my loan I got knocked back due to inconsistency in my salary. I get paid the same amount every fortnight and $300 more than when I first applied. Still confused. So much for loyalty to customers.
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ecas1234
- 13 reviews
Please do not bother..useless!!
I applied and Im a single school teacher on 140k a year and was knocked back ! I really did not need the cash just they made it look so easy I was going to book a short notice cruise with it.. after 6 solid hours of corresponding with these idiots I got a message my income doesnt meet the requirements ! Are you joking?? These people will run you through every hoop to then denying you a loan.. certainty not easy as advertised on tv advertising!!!
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Don't waste your time - they def will!!
they will put you through the wringer with request after request then just when you think you are all good they will decline you with no explanation & no chance to question why. Meanwhile you lose valuable credit rating points. Ridiculous!! Just say no in the first instance instead of dicking people around & giving false hope
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Jai x.Greater Melbourne (Inner), VIC
- 6 reviews
Perfect for me
I took a loan of 700 I pay only 47 a fortnight and they let me redraw again when Im in need of cash and the repayment amount stays the same. It saves me so much time.
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Gary Y.
- 3 reviews
Definately should be 0 star option for companies that are this bad, please stay away. They will ruin your credit score.
Never ever again, they are there to ruin your credit file. Go to money3 and save your self the hassle. Extremely bad.
Please seek another company.
I should have known because of their silly commercial.
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Geoff WGreater Melbourne (Outer), VIC
- 5 reviews
If I could give these people 0 stars I would. Do yourself a favour and steer clear
Although my credit score is good they would not approve loan. Told them I would pay it back in two weeks when sale of car went through but guess that’s not enough time for them to make money at there seriously high rates.
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Kylie RCentral Queensland, QLD
- 2 reviews
WARNING affects credit score
After a declined application my credit score dropped by over 200 points. Significantly affecting my rating, dropping it from "good" to "fair" ruining my financial hard work. I can't even apply for loans anywhere else now!
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LianaVictoria
Personal Loan
Excellent customer service. Easy to fill out application. Prompt response. Would definitely recommend Wallet Wizard. I was definitely satisfied on how quickly to submit required information that was needed thankyou.
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The reviewer stated that an incentive was offered for this review
JohnDarling Downs, QLD
- 2 reviews
- 5 likes
Disappointing
Applied for an redraw after halfway through . Never missed a payment for the duration of the loan, financial status has not changed and had funds in my account that was half of the requested amount . Received notification it was denied, I understand these things happen however it’s not worth the mark on your credit file if there is no valid reason . I’ll be paying off the existing amount and will not be using again in the future . Not worth the potential issues it could cause further down the track . The interest is pretty high as to be expected from a third tier Lender, you pay it for convenience .... this is no longer convenient to myself.
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You get charged so much more
Took out a wallet wizard loan three and half years later still paying it off..paid over three times the amount back high interest, overseas workers that you can't understand. It's shonky business.
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One unhappy CustomerMetropolitan Adelaide, SA
WHAT A CON!
Fact: Wallet Wizard lure you in to the hope that you can apply for a loan. By offerring an amount & leading you to believe with all the advertisements that its as simple as that
Truth: Dont count on it, dont hold your breath!
Fact: It has taken 16 days & alot of notifications of frustration just to get a useless amount offered.
Truth: Note to Wallet Wizard. People come to you because either they are desperate or as a last resort. They dont need false hope with your constant send us this & send us that leaving us to believe that we are going to ...Read more
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CROOKED THIEVES
Thought I took redraw, have been charged and paying interest for a week now, yet no money ever hit my account. I have phoned, emailed numerous times, they blamed bank and refused to look into this further. 1 WEEK later and still no help/results.
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Karen Smith
- 2 reviews
There when no one else is
These guys are completely online, there’s no annoying calls or verifications. When nobody else will give you a loan, these guys will. The money is in your account the same day (depending on your banks processing times). You can also redraw on your loan as you go, which is handy for when you’re low on cash or for emergencies. Obviously the interest rates are extortionately high (all of these loan sharks are), but if no one else will lend to you and you need cash quick - these guys are the way to go! I just want to end this by saying if you are i...Read more
n severe debt and feel like theses no way out, you’re not alone and it will get better. No one likes using these loan sharks but sometimes it’s the only thing you can do for yourself and your family to survive. Things will get better, hang in there!Similar opinion? Write a review on ieatwords.com.au!
Ben RossSydney, NSW
- 2 reviews
Only do it if you really really need to
Took out a loan with these guys a little over a year ago now and happy to say it is all paid out. If you love continual weekly interest and no communication to your emails then go for it. The re-draw requests are handy though. Sounds as though they have an overseas call center. Just glad it is all over and wouldn't wish it on anyone. Compared to others they aren't as helpful, requested towards the end loan to change my bank account for the direct debits to come out from and they only did it the once. The next week it was back to the old account, luckily it was still open.
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Questions & Answers
Sharnee-Rae S.asked
I accepted my contract 9.30pm thursdsy AEST.
waited until next business day to expect funds. No luck, was advised to wait u p to 48 hours "lilely to show up on Sunday"
After no joy this morning, ive contacted them and they assure me the funds have been sent, I again contacted my bank. They advised to ask w. Wizard to trace the transaction...
Has anyone experianced a similar circumstance ?? When am I going to recieve the funds ?
Wallet wizard bank with westpac and is being or has been sent to ING. Please help
ellen bussasked
How come you never answer your complaints
3 answers
They do if you call them or via their web site under contact us.
well I beg to differ any ways I wouldn't bother I have read all the reviews not good I think I will run
I have never had a problem with them not answering complaints i have put in quite a few & always got an answer within 2 days of lodging the complaint. i contacted them via their web site
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