The wax pot needed double he time to heat up, then once’s heated to the right consistency it only removed half of the hair. For such a high price it is a waste of money. Ended up finishing off with my other tub of Veet and did not have any issue at all. If I could give it zero stars, I would.

Have used Nair strip free wax before with no problems, but this particular product didn't work for me. It only grabbed approx. 40% of the hair. The wax consistency just didn't seem right, even though i kept heating for additional 10 seconds and retrying. It was difficult to apply and found it more messy than other products. One good thing about this product was the wipes that come in the box make easy cleaning for residue or bits i missed.

I have used this product for years now and find it great. I love not having to worry about the fabric strips and I find it removes my hair well (I use for bikini and underarms). I usually have to heat the pot twice to finish the task but I have no complaints. Just be careful getting the temperature right for any new users

It took nearly twice as long to heat than the instructions suggested just to get to a workable consistency. It was hard work trying to mix it and my hand was killing me by the time I could even begin waxing.

After all the effort mixing the wax it hardly removed any hair. After repeating to wax the same area about 3 times, I gave up. I will never purchase this product again! Waste of my money.

Like what everyone else is saying, this product is absolute garbage. I would rate it at zero if I could. Threw it in the bin and going to buy something else.

This wax does not work. I have nearly finished the tub and am barely able to wax my entire body using it.
I found that you need to re wax the same spot about 5 times and it still doesn’t do a great job.
Ontop of that they only give you 2 post wax oil sachets..
Not worth it

I tried with recommended heating time then attemptednwithfurther heating, 10 seconds at a tome. I was trying to wax my legs. Hairs at least 4 mm. Did not pick up hairs at all. I do have fine leg hair however it is long currently.

I had to go over numerous times to only get 1 hair pulled out at a time. I have thick European hair and i have NEVER hated a product this much in my life. Waste of money, waste or resources, waste of time... Would love my money back.

Once the wax set on the skin and was ready for removal it simply broke off in hard pieces taking no hair with it. I followed all instructions carefully and the end result was hairy legs no different from before I began. Had to resort back to my trusty epilator. I have tried many hair removal products and this is by far the worst. Doesn't even deserve the minimum one star rating.

The heating of the nair sensitive wax is the problem It doesn't heat enough to make a good consistency hence you get a stringy thick mess it doesn't flow onto the skin When removing it, it turns into a hard plastic and removes little to no hair Maybe a wax pot that holds the temperature and melts it slowly But that's why we have professionals Hope you can rectify this product

Many stated it cools to quickly. I had the opposite: It didn't set properly and just made a big sore mess. One star because at least it washes up with water.

Bought this product thinking it was going to be better than usual wax and strips, well I thought wrong it’s absolute crap doesn’t stick to skin, doesn’t take hair out.

Really disappointing, bought for the $20+ it would at least grab hairs, took longer and hard to book in use, not good at all

I wish if I had read the reviews first before buying this product. I tried this strip free wax for the first time but it doesn’t remove the hair properly. I am happy with this product.

I got this wax from Woolworths because I thought it seemed ok. It took 3 times the time indicated on the leaflet to melt and even then it didn’t grab any of my hairs. Terrible.

I have been waxing my legs for 30 years. I know how to prepare the wax, the heating, how to apply etc etc. This product is just awful, don't waste your money.
I'm not a hairy woman by far and my hair is very soft. After I waxed, my legs didn't feel soft and smooth. doesn't removed the hair properly like other products do. It's quite useless. I wonder if I can get a refund for this terrible product.

Amazing stuff! Problem everyone is having with it is because they aren't heating it up enough. So good, so much less painful than normal wax and so much more effective! Don't think I will ever go to the wax boutique again.

Wish i had checked reviews before i bought the wax...
Crumbley ... stringy... useless.
Never used wax before and will never again. Surely all waxes are not that bad!!!???
Going for refund.