??!

Reviews

4.8

142 reviews
5
(129)
4
(8)
3
(0)
2
(2)
1
(3)
  • Customer Service
    4.8 (59)
  • Job Satisfaction
    4.8 (55)
Previous
Next

Reviewer Photos & Videos

  • More
A satisfied customer

A satisfied customerGreater Melbourne (Outer), VIC

Very professional, good service, highly recommend

published

I recently engaged this company for the inspection of our newly built house, they did all the inspections from the slab stage till final completion, I must say their service was very professional, inspectors were highly experienced and knowledgeable (ours was VBA certified as well) and reports were very detailed and comprehensive, I suggest if you are in need of inspectors then go nowhere else. Regards.

Customer Service
Job Satisfaction
Leon

Leon

  • 4 reviews
  • 1 like
  • Verified customer

Reliable and Expert service

published

I sort services from NHI team for last 3 stages of the construction of my new home after being dissatisfied with the previous inspector. Andrew was professional, knowledgable and approachable to deal with. His reports came in < 2 working days after inspections. The report content compared well with AS/VIC standards. His report helped me to negotiate a positive outcome with the builder at each stage. Happy to recommend NHI to anybody who is looking for a inspector who delivers a meticulous and complete report.

Customer Service
Job Satisfaction
Hairy Husky

Hairy HuskyGreater Melbourne (Outer), VIC

  • 5 reviews

Do not hesitate in engaging NHI

published
Customer Service
Job Satisfaction
Home Inspection Companies

Find out how New Home Inspections compares to other Home Inspection Companies

Know better, choose better.



Compare all

Steve was terrific

published

The detailing around the inspection report was excellent and the references given for each defect was also really good. I would highly recommend their service. Bit costly but its worth.

Customer Service
Job Satisfaction

Definitely a must go services!

published

We engaged with New Home Inspections (NHI) as part of building our new home. We were lucky to know about this services via our friend as we had no experience with building at all. We found each and every inspection stage benefcial to us. In addition it was quick and easy to reach NHI if we had any questions. We are in no doubt to introduce any of our friends/collegues to NHI if they are going to build their home. And of course if we can afford to build another one in future, NHI is a place to go! Thank you. Kind regards, L.N.

Aman

AmanSydney, NSW

  • 2 reviews

Excellent!

published

I engaged them for stage inspections on a new house build (and I am glad I did). Bill was my assigned inspector and he was fantastic - provided detailed reports with pictures and was happy to explain further any exceptions on the reports. Kept the builder honest and on his toes. Builders tend to not provide sufficient notice to schedule inspections however the ladies were able to make it work - they were great to deal with. Overall, highly recommend these guys!

Customer Service
Job Satisfaction
Rhys Martin

Rhys MartinGreater Melbourne (Metropolitan), VIC

Value For Money!

published

We used New Home Inspections to carry out five inspections during the building of our new house. Kevin and the team were both knowledgeable and easy to communicate with. The reports were detailed and allowed us to have many important aspects of our house fixed/built to the required industry standard. Spending a few thousand dollars with New Home Inspections to get the quality home we required was well worth it. If my wive and I were to build again, I would not hesitate to use New Home Inspections again.

Customer Service
Job Satisfaction
Marita

MaritaGreater Melbourne (Metropolitan), VIC

New Homes - Fantastic Partner to work with!

published

We engaged New Home Inspections at the outset of our build. Their valued opinion and trusted advice in the detailed reports provided help us when communicating with our builder. Their service was integral to us completing the build with very little hiccups. Ben was always available to discuss any matters reported and helped with co-ordinating the efficient inspections at each stage. We would highly recommend NHI to any friends, family & strangers that are looking to undertake a building project with any builder.

Customer Service
Job Satisfaction

Excellent!

published

New Homes Inspections were extremely helpful. They were very professional, had excellent customer service, always happy to answer any questions we had, and very thorough with the detailed inspection reports.

Customer Service
Job Satisfaction
Home Inspection Companies

Find out how New Home Inspections compares to other Home Inspection Companies

Know better, choose better.

Compare all
brinda m.

brinda m.Greater Melbourne (Outer), VIC

They are the best

published

We did pre hand over inspection, they really did a great job. Very happy with their work. The report was really very helpful. Will definitely again appoint them. Great work.

Thorough and meticulous from the office level right down to the inspection and a detailed report.

published

NHI is a definite choice at anytime. Hayden was very thorough in his findings and thorough. Best of all the report was ready by the following morning with detailed recommendations for our buidler to follow up. I send him several emails with inquiries and even those were responded to quickly. The office staff is very prompt as well . Keep up the good work NHI.

Customer Service

Professional realistic and collaborative inspections which improve the quality of your home

published

We used them to inspect our newly build home 5 times and their service was professional, realistic and very collaborative in they way they interacted with the builder. The turn around time for the reports is very impressive (all the next day) which helps to make sure that the builder can resolve issues very quickly.

Victoria

VictoriaGreater Melbourne (Inner), VIC

Excellent service from NHI

published

We engaged NHI for all stages of our knockdown rebuild project in the Eatern suburbs of Melbourne. During the 10 month construction, we received excellent service and communication from the administration team, and quality and timely reports from the inspectors. Highly recommended NHI.

Customer Service
Job Satisfaction
Robert

RobertGreater Melbourne (Metropolitan), VIC

A must do for all stages of your build.

published

I was referred by a friend to request for Joe to do the inspection. Joe’s report was very detailed and a lot of the items he found I would have never known. Worth every penny for some piece of mind.

Customer Service
Job Satisfaction
  • Verified customer

Excellent service

published

We engaged NHI for private inspections at each stage of our knockdown rebuild and found the reports invaluable in picking up many issues and making them easy to raise and resolve with our builder. I have no doubt the home we have in the end is of far better quality thanks to them even though we were also very happy overall with our builder. The admin team were always highly responsive and helpful, and our inspector was always punctual both onsite and in sending through the detailed reports.

Home Inspection Companies

Find out how New Home Inspections compares to other Home Inspection Companies

Know better, choose better.

Compare all
Saya

SayaGreater Melbourne (Outer), VIC

Excellent service and professionalism

published
Customer Service
Job Satisfaction
Natalie

NatalieGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Great service, excellent support

published

NHI were professional and considerate and helped us greatly during our build process. We used them for 5 inspections throughout the build and it was money well spent. They picked up a number of issues which our builder had not, and as their report provided clear compliance standards and quoted the specific clauses, it made it obvious which was a "nice to fix" vs a "must fix". They answered all my calls and questions in a timely manner so I felt empowered to have some difficult conversations with my builder. A great service, competitively priced, and a lovely team of people as well.

Customer Service
Job Satisfaction
Thilina E.

Thilina E.Greater Melbourne (Metropolitan), VIC

Great customer service!!!

published

Engaged New Home Inspections for the final stage inspection of my home, after I when’s through their inspection report I really regret not having them for earlier stages.

NHI’s great service is highly recommended.

Customer Service
Job Satisfaction

The reviewer stated that an incentive was offered for this review

Happy returning customer

published

I've engaged New Home Inspection on two of my houses. With the first house we didn't engage them until the final stage. After seeing how hopeless the compulsory surveyers were, we regretted not engaging NHI earlier! So we engaged NHI from the start with the second house and have never regretted it! They definately make every cent count. Highly recommend to engage them for your forever home.

Customer Service
Job Satisfaction
Feel Good customer

Feel Good customerGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Professional & Objective

published

Provided reliable factual inspections and made practical commentaries. A good second pair of eyes to provide Owners a better understanding of technical details and understanding. Highly recommended to build your confidence in having better insights into the quality of the construction deliverables.

Customer Service
Page 2 of 8
See all New Home Inspections reviews

Questions & Answers

Mat

Matasked

I am wanting answers, I had a report completed by new home inspections, the builder disputed a significant item on the list and NHI now don't return calls or emails and have blocked me on FB. Thanks for your help, happy to take my money but that is were the service seems to end.

No answers
avi

aviasked

Hi Guys,
I am thinking to engage your services for my build, what do you have to say about a review left above by Chilli ? That totally defeats the point of independent inspection when your employed inspector dont care about their work ?

1 answer
Cam
Cam

We found them wonderful. Like the whole building process, the relationship you can build with everyone else in the process is the biggest thing. It's your dream home and yes it will require a lot of time and effort to make it happen. Absolutely zero concerns with NHI. They find the issues and its up to us to discuss and find resolutions with our builder so everyone is happy.

Vinod

Vinodasked

Hi

Myself Vinod, Got ur contact no from internet.
I m building single story 29sq home in Wollert area.
I want quote for following stages:

Pre Pour/Steel Inspections
Frame Inspection
Final
Re Inspection

Please let me know
Thanks

2 answers
Vinod
Vinod

Pre Pour/Steel Inspections
Frame Inspection
Final
Re Inspections

New Home Inspections
Kevin M.New Home Inspections

Hi Vinod, thanks for contacting us.

If you'd like to send a through a contact email we'll be able to get back to you with a written quote and list of what are services involve. If you'd prefer you could send your contact details to [email protected]

Regards, NHI

Get an answer from our members and New Home Inspections representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.