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redhotchilipepper79Greater Melbourne (Outer), VIC
- 4 reviews
- Verified customer
Peace of mind
I used their service for three stages during my home construction. As it was my first home, I wanted peace of mind and assurance that the builders have done their job properly. New Home Inspections found many defects in each stages that needed rectification by the builders. They provide good customer service and are very prompt in replying to our emails/phone calls.
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AngelaGreater Melbourne (Metropolitan), VIC
Great service and easy to read report
We engaged NHI for only our pre-handover inspection as we couldn't use them initially due to a last minute issue with our builder. We were very impressed with the customer service that NHI provided as well as the thorough and detailed reports. The inspector was very professional and knowledgeable. The inspector even welcomed us to contact him if there were any issues with builder requiring clarification for defects identified in the report. It was definitely a worthwhile expense to give us a piece of mind. Highly recommend NHI.
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Peter K.Greater Melbourne (Inner), VIC
- 3 reviews
I couldn't have done it without them
I retained their service throughout each stage of my build with Metricon. From pre-slab until handover, these guys were really professional. Couldn't say the same for my builder but that is for a different review.
These guys made my life easy. During each inspection, they take their time to go over everything top to bottom to ensure that it was done correctly. They were able to pick up on many things that would have otherwise gone unnoticed or ignored by the builder's inspector. I also retained their service for re-inspection. They were able t...Read more
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JAM MelbourneGreater Melbourne (Metropolitan), VIC
Exemplary & thoroughly professional service
Very happy to have chosen NHI to inspect every stage of our build. Their reports were thorough & all the inspectors were very professional & knowledgeable. Reports were detailed. The whole team is fantastic & easy to communicate with. Highly recommend them.
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CCLGreater Melbourne (Metropolitan), VIC
- 2 reviews
Great service and worth every dollar
We engaged New Home Inspections from the start to finish of our new home build with Boutique Homes. It was definitely a worthwhile expense to give us an extra set of eyes and a professional inspection of every stage of our home build. We had a very smooth and stress-free build process and I think there were many factors at play: we had a great Site Manager, and we had a thorough report of issues that our Site Manager diligently followed up on. NHI were always on time, polite and prepared their reports in a timely manner. We would not hesitate to recommend their services and are very happy we spent the money to give us that extra peace of mind...a small price to pay in the large investment into our forever home!
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Zubin PatelGreater Melbourne (Outer), VIC
They know what they are doing
They have a super team with correct knowledge and the whole process was nice and smooth.
No complains and will definitely deal with them again when needed.
Best of luck and thanks for your service.
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SashiGreater Melbourne (Metropolitan), VIC
Fantastic Service
We engaged New Home Inspections to conduct inspections at three different stages for our newly built house. We are extremely happy with their professionalism and knowledge and we are particularly impressed with the way Rohan explained about the report. Rohan was extremely knowledgeable regarding some major and minor defects on the property. He was able to impart the information very clearly and concisely. The good thing about Rohan is willing to take my calls (number of times) throughout the construction process assist me with my questions. I cannot thank him enough.
I highly recommend Rohan’s services and absolutely no hesitation if need to use him in the near future.
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SeanGreater Melbourne (Outer), VIC
Excellent Service. Highly Recommended!
From the beginning till the key handover, New Home Inspections ensured that our new home was built to the standard that was required. I can't speak highly enough of their excellent customer service. We used New Home Inspections for 4 stages throughout the build. They provided detailed inspection reports, with follow-up reports each time they visited the next stage. You will not go wrong with using New Home Inspections.
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AnnGreater Melbourne (Outer), VIC
An Absolute must for anyone have a house built !!
After having had many homes built and using a different builder for the 1st time - I was seeing many issues that were wrong - when I pointed them out to the builder I was ignored. After finding more problems I thought it was getting beyond reasonable to wait so I contacted New Home Inspections.
IT WAS THE BEST THING I'VE EVER DONE !! It's so important these days given the way the building industry just churns out houses. The cost of the inspections is the best money you'll even spend. I cannot recommend the company enough - and Rohan was fantastic to deal with - thanks guys !!
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ARBGreater Melbourne (Outer), VIC
- 2 reviews
- 7 likes
- Verified customer
Great service
We used New Home Inspections for 3 stages & were very happy with the service. The inspector we had also communicated well with our SS which meant the issues identified were fixed promptly. The only negative is that it would have been good to receive the reports a little quicker.
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ChilliGreater Melbourne (Inner), VIC
- 4 reviews
- 3 likes
- Verified customer
Depends on which inspector you get
We had 2 different inspectors do our inspections and the first one was really good. The last one missed a lot of things and items that NHI ate arguing you cannot see from 1.5m in plaster defects. I have found that that last one done which was the final inspection and done by a different inspector missed so many things. I have sent them a list and a week later still dont have proper answers as to how these were missed by the inspector. The inspection was not thorough compared to the previous inspections by a different inspector from the same company and i Have requested a refund as There is too much missed but they are now ignoring my emails. My benchtop is not even level.
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Michelle WGreater Melbourne (Outer), VIC
LIFESAVERS for our new home build
We can't fault our experience with New Home Inspections. The inspector was punctual, polite and professional. He was more than happy to talk me through any issues he found, explaining how and why they need to be rectified. We promptly received our report. It was very thorough, with detailed descriptions referencing building regulations and visual evidence to support the information provided. We feel confident this report will be the linchpin in the next step of finalising our new home build. We recommend to any and everyone to obtain a building inspection report for a new build or established home. You won't regret it! The expertise of the inspector and the report you will receive are invaluable.
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JoyYHGreater Melbourne (Metropolitan), VIC
- 4 reviews
- 1 like
Excellent Service
We engaged New Home Inspections as our private inspector when we built our new house. We've found them very accommodating and supportive during the whole process. We have no hesitation recommending them to anyone who is going to build a new house.
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Professional & friendly service.
The whole experience with New Home Inspections was excellent. The inspector arrived at the dedicated time and spent a few hours doing a thorough analysis. When asked to clarify some issues he was patient and took the time to define exactly what he looked at. The report provided a few days later was concise and detailed.
We only had inspector go through at stage 5, my regret is that we didn't use them at each stage.
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SuzanneGreater Melbourne (Metropolitan), VIC
Thank goodness we used these guys
We were so grateful to this company for there thorough inspections that enabled us to feel comfort along the build process, right through to handover. We would have never cited most of these issues without their expertise.
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A must for anyone building a home.
Not having built before, this service provided us with peace of mind that the construction was being carried out to the standard that we expected. Will definitely recommend to family and friends.
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Hassle free
Provided a service that was hassle free and accommodating. Inspector was always on time and there was a quick turnaround when returning the inspection forms. I would use this service again.
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Fmomta
- 2 reviews
Very caring
Knows about own strength, caring. I have noticed that Rohan has attention to details and knows what he is doing, passionate. Happy to get inspection from him again. Great work, keep it up!
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Chel P.Greater Melbourne (Outer), VIC
- 3 reviews
Highly recommend this service for new builds
I highly recommend New Home Inspections, they have been fantastic to deal with. The communication and customer service has been great. We had inspections carried out at every stage. They identified so many issues that were able to be fixed along the way and the final inspection helped us ensure our builder completed everything properly.
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Esh KumaGreater Melbourne (Outer), VIC
- 5 reviews
3 Days To Deliver The Report Wont Work, When You Have Only 7 Days To Settle For Each Stage
I found the office team to be very helpful that's why I'm giving them Two stars but the issues i found was,
1. The 3 days clause that they have to submit the report wont work in reality because we need to pay the builder in 7 days after each stage before they start charging us with interest. My site supervisor advised me on 3rd May Friday to make a booking on coming Tuesday 7th May for Frame Stage inspection but they were only able to attend on 10th May Friday at 8am and the inspector promised to deliver the report on 12th May Monday but i go...Read more
t the report on 15th May Wednesday at 7am(One hour before 3 business days). 2. There inspectors are very busy to get hold of. 3. They will only contact site supervisor on Slab Pre-Pour Stage to arrange a inspection, rest of the stages we need to arrange everything. 4. They will only do the inspection according to there time and availability. 5. No updates when the inspector is running late.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Matasked
I am wanting answers, I had a report completed by new home inspections, the builder disputed a significant item on the list and NHI now don't return calls or emails and have blocked me on FB. Thanks for your help, happy to take my money but that is were the service seems to end.
No answers
aviasked
Hi Guys,
I am thinking to engage your services for my build, what do you have to say about a review left above by Chilli ? That totally defeats the point of independent inspection when your employed inspector dont care about their work ?
1 answer
We found them wonderful. Like the whole building process, the relationship you can build with everyone else in the process is the biggest thing. It's your dream home and yes it will require a lot of time and effort to make it happen. Absolutely zero concerns with NHI. They find the issues and its up to us to discuss and find resolutions with our builder so everyone is happy.
Vinodasked
Hi
Myself Vinod, Got ur contact no from internet.
I m building single story 29sq home in Wollert area.
I want quote for following stages:
Pre Pour/Steel Inspections
Frame Inspection
Final
Re Inspection
Please let me know
Thanks
2 answers
Pre Pour/Steel Inspections
Frame Inspection
Final
Re Inspections
Kevin M.New Home Inspections
Hi Vinod, thanks for contacting us.
If you'd like to send a through a contact email we'll be able to get back to you with a written quote and list of what are services involve. If you'd prefer you could send your contact details to [email protected]
Regards, NHI
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