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Reviews

4.8

144 reviews
5
(131)
4
(8)
3
(0)
2
(2)
1
(3)
  • Customer Service
    4.8 (61)
  • Job Satisfaction
    4.8 (57)
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P and R

P and RGreater Melbourne (Outer), VIC

A MUST for new builds

published

We will always regret not engaging NHI from the beginning. We trusted we would get what we paid for - as display' - and the builder would do the right thing by us, that the supervisor/s would correct the defects WE or THEY found along the way. Not so!! It wasn't until we submitted a report at fixing stage that the builder started to correct blatant defects, as well as other major issues we had no idea about. Having Rohan Nancarrow on board mid way through was a huge relief. He was professional, diligent, patient and supportive and saw us through a very difficult build, (that included a day at the dispute resolution board). Regardless of who you build with, make sure you include NHI as part of the process from the very beginning.

A must for anyone building

published

Very good quality of reports and great follow up service from Rohan. Along with a good explanation of rights and how best to move forward. Will help you understand whats right and when the Builder is just trying to work out a way of getting you to accept unfinished project.

Perfect

published

Very clear explanation on what I need and concern about handover. Professional advise on down to ground language even for someone have no expertise like me. Thanks for the advice!

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Chris Y.

Chris Y.Greater Melbourne (Outer), VIC

Most Helpful

published

Definitely worth the money - to pick up those 'hidden' things and for piece of mind. Being a first time builder, we were too trusting during the build of our relatively simple single storey home. After moving in, issues started popping up and we were wondering what else we had not yet discovered. Enter NHI. We had Rohan Nancarrow as our inspector and he was fantastic - thorough and most helpful. His post service communication and assistance/advice was and continues to be fantastic.



Andrew P.

Andrew P.Central Highlands and Goldfields, VIC

Great Service

published

The inspections were all carried out expertly and identified a number of issues I missed myself. The reports were easy to understand and provided photos as evidence. Each subsequent inspection checked the previous items had been rectified.

Bridget

Bridget

  • 2 reviews

Great to deal with

published

I used New Home Inspections for all the main stages of my build. Each inspector was very helpful & professional. I appreciated the telephone support provided afterwards to clarify anything I wasn't sure about, and to ask advice on what my builder was obligated to fix. They were always incredibly quick to respond to emails for bookings & accommodating with inspection times. Very happy and would recommend.

Dylan

DylanMelbounre

  • 4 reviews
  • 8 likes

Hire them! It’s a no brainer.

published

Had these guys out to inspection my new build. The staff member I got was polite and really knew his stuff. He really had an eye for detail! Definitely a company you want on your side for what is most people’s biggest investment.

psyherin

psyherinGreater Melbourne (Outer), VIC

Awesome Service!!

published

It was great experience with New Home Inspections. They did their job professionally . I recommend other people to take your services. Thank you so much. Love your work. Highly recommend them!!

Perfect

published

It was great experience with New Home Inspections. They did their job professionally . I recommend other people to take your services. Definitely I will come back to you in future.

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Can't build a home without them!

published

I believe that it was vital to have an independent opinion when building a new home. New home inspections supported and advocated for me throughout the build (being a single female, building through a major building company). They provided a report, with clear documentation (including the relevant rules/policies) regarding the many issues that came up a long the way. I was dealing with Andrew Hay, who was incredibly helpful, patient and willing to answer any question.
Highly recommend them!

Life savers!!

published

So lucky we got new home inspection to do our handover inspection! They were extremely thorough and presented their findings with quoting building clauses. Everything got repaired...we love our home!!

Wallis81

Wallis81Southwest, VIC

  • 2 reviews
  • Verified customer

Over all service and detailed reports.

published

New Home lnspections were fantastic when we had them look after our build. Their reports were really detailed and very prompt. It was a huge relief having them on our side during the build. As other people we knew didn't go a private inspector and had problems. Great service and l would definitely recommend them and use them on our next build.

Gen

GenGreater Melbourne (Outer), VIC

Excellent inspection

published

The inspector was so thorough and friendly. I'm so glad I got a professional to look over my home and point out what needed fixing. He even got up into the roof space. I couldn't have had the perfect home without them!

1 comment
New Home Inspections
Kevin M.New Home Inspections
S P

S PGreater Melbourne (Outer), VIC

  • 5 reviews
  • Verified customer

Very helpful to have another set of eyes throughout our build

published
1 comment
New Home Inspections
Kevin M.New Home Inspections

Can’t thank them enough

published

We don’t know where we would be without them. Kevin was brilliant and went out of his way to ensure we had a structurally sound home. Was great to have someone to talk to and navigate the stressful process of building a new home

1 comment
New Home Inspections
Kevin M.New Home Inspections
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Jason A

Jason AGreater Melbourne (Outer), VIC

Professional Service;

published

My dealing with this business was absolutely outstanding and pleasant. I used their service for every stages during building our house. Their customer service is perfect. They were always one call away for my questions. Their reports on faults identified are backed up with relevant rules/policies/factual. There is not much room for the supervisor/builder to argue with identified faults. I do business with this company anytime in the future and recommend anyone without hesitation for looking a reliable private inspection company for their building. Thanks heaps NHI.

Briana Wright

Briana WrightGreater Melbourne (Outer), VIC

AMAZING SERVICE CANNOT FAULT !!!

published

I was building my first home and the process was so daunting and many errors were being made, new home inspection were simply amazing in helping and guiding me through the process I particularly was dealing with Michael Charlesworth and his customer service is exceptional he really helped me and I was stress free with the comfort of knowing my build was going to be the standards it should be, I would highly recommend them to anyone

1 comment
New Home Inspections
Kevin M.New Home Inspections

Worth every dime

published

Being recommended this business was invaluable. The building report was timely and exceptionally thorough, and assisted me to address concerns with the vendor and builder. Paul was accessible via email and text as well as phone calls - which was handy for me and communicating whilst at work. The report was easy to read, even for a person who has no construction experience.

1 comment
New Home Inspections
Kevin M.New Home Inspections
Nathan1987

Nathan1987Greater Melbourne (Outer), VIC

Definitely a big help

published

This was the first time using NHI but heard good things previously. Seeing as our very first build was disastrous, we didn't want to take any chances for the second time round. We used NHI for every stage to ensure all was covered and believe it was well worth it. The most intricate details were picked up and our builder didn't object to anything and proceeded forth to amend any outstanding problems based on the report. We had Bill and Joe who were both very thorough which made the process so much more easy.

Thanks once again NHI!!

1 comment
New Home Inspections
Kevin M.New Home Inspections
L R Caguiat

L R CaguiatGreater Melbourne (Outer), VIC

New Homes Inspection, a Company to recommend!

published

New Homes Inspection a Company to recommend with all your Inspection needs!

Staff were all friendly, professional and accommodating over the phone. Easy to book the Inspection. The two inspectors that we dealt with were very professional. They gave us good advice and recommendations. They gave the Inspection Reports on time. They were happy to answer all our questions.

Thank you New Homes!

1 comment
New Home Inspections
Kevin M.New Home Inspections

Thanks Rosalie for such a great review, we do appreciate it and were glad to be of assistance. Good luck with your home moving forward and remember if you ever need anything further we are always here to help. Best Wishes - The Team at NHI.

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Questions & Answers

Mat

Matasked

I am wanting answers, I had a report completed by new home inspections, the builder disputed a significant item on the list and NHI now don't return calls or emails and have blocked me on FB. Thanks for your help, happy to take my money but that is were the service seems to end.

No answers
avi

aviasked

Hi Guys,
I am thinking to engage your services for my build, what do you have to say about a review left above by Chilli ? That totally defeats the point of independent inspection when your employed inspector dont care about their work ?

1 answer
Cam
Cam

We found them wonderful. Like the whole building process, the relationship you can build with everyone else in the process is the biggest thing. It's your dream home and yes it will require a lot of time and effort to make it happen. Absolutely zero concerns with NHI. They find the issues and its up to us to discuss and find resolutions with our builder so everyone is happy.

Vinod

Vinodasked

Hi

Myself Vinod, Got ur contact no from internet.
I m building single story 29sq home in Wollert area.
I want quote for following stages:

Pre Pour/Steel Inspections
Frame Inspection
Final
Re Inspection

Please let me know
Thanks

2 answers
Vinod
Vinod

Pre Pour/Steel Inspections
Frame Inspection
Final
Re Inspections

New Home Inspections
Kevin M.New Home Inspections

Hi Vinod, thanks for contacting us.

If you'd like to send a through a contact email we'll be able to get back to you with a written quote and list of what are services involve. If you'd prefer you could send your contact details to [email protected]

Regards, NHI

Get an answer from our members and New Home Inspections representatives

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