Bad customer service. Long waits on calls and they charge you for any normal service. Their online portal login is a joke and serves no purpose at all. Getting a statement, you are told it will be sent by the end of business.

Paid off my car (Nissan Pulsar) on the 15/02/19, with normal repayments, after 10 days they still have not removed their Intrest on the PPSR, cant sell the car till its removed. if call them its at least 15 mins waiting, then they say 48 hours to do anything. Nissan Head Office take note, I will never buy a brand new or used Nissan again just because of your crap customer service at your Financial Services.

I've just got a statement after two years and found out the agreed 2% interest on finance is actually 19%. Im going to take them to the cleaners. Do not use Nissan financial services.

Would not use nissan finance ever again reason they would not help in purchase another second hand vehicle What more could be said nothing

Chose to pay fortnightly but got provided a monthly payment schedule, when asked for a fortnightly schedule, got told I had to go to a financial planner, and charge $15 for a bloody email of statement which does nothing.

Massive fees for paying out car loan early. $15 for a statement. No refinancing options unless you're refinancing a balloon payment. No options to reduce weekly/monthly payments at all. Take DAYS to respond to emails, if you call you're on hold for a longgggggg time. Take a long time to process payments/pay outs. Interest rates are sky high. Avoid at all costs!!!

What you don’t make enough off the interest ? statement fee of $15 and an early exit fee you make BANKS look good

DO NOT USE

I called them up for some statements so that my wife can update her salary packaging, only to be told it would cost $15.00 to generate it. It's the biggest rip off company ever. Wouldn't recommend it to anyone.

Worst customer service, account maintenance fee, early termination fee also need to pay $15 just to get the statement.
Stay away from them. Made a mistake off not reviewing the product online before taking loan.

Customer service was terrible and the fees are a JOKE!! An early payout figure for my car loan incurred a $500 fee for paying it off early, RIDICULOUS. A loan statement costs $15, what a RIP OFF. Seriously they don't care about people so don't use them!!!

Was told finance was cheaper than the banks. I trusted these guys at Robina Holden Gold Coast as I knew the guys from the gym I attended. They prayed on my excitement picking up the new car and didn’t go through all the paperwork with me properly. The $60,000 car was financed through Nissan and interest rate was not disclosed on any paperwork. Being a commercial loan apparently it’s not necessary. What the?? This is how they can get away with hiding the facts from you! I was unwittingly financed into 17%!!!! Car now costing over $104,000!!! They are rouges!! Stay well away from Robina Holden and Nissan Finance.

Never buying another Nissan AGAIN!!!! The reason is everytime you need a statement you need to pay $15 for one which is ridiculous. We own other vehicles under different brand and never had to pay a cent for a statement

You will end up spending more than what you should have after purchasing the vehicle.Think Twice!!!

As a company Nissan Finance is impossible to deal with - just to get a copy of a payment schedule I had to go through a number of emails because my name wasn't on the contract even though the company I work for purchased the car. I had to follow up the authorisation as it wasn't sent through, to be told it could take a while to send as it was end of Financial Year and they were very busy! I suggested sending an email with an attachment shouldn't take very long! Then I was told I would have to pay $15 for the information - every other company I deal with for Company Finance send a payment schedule through automatically and for free.

Nissan finance at Dandenong 3 year ago for my Nissan Navara it had been approved so good but they did not told me about the account fee is $10 and if need statement i have to pay $15 for statements which is it has happens to me. My can cast me about $34,000 to $38,000 plus 1% finance now i have the statement it is going to cost me $50067.72.
I had 2 other car which has been paid off i never chick the statement, I am not happy now with them i never go there for another car. it is Bloody rip off

Being young and not knowing any better I jumped for anything I could so be careful of that read everything! I have had my car for 3 years it was 13,000 and I have payed 34,000 with 2 years to go. So PLEASE look. Before you sign anything with Nissan or anywhere