Great service, easy to use web interface, very transparent costs of vehicle. don't have to worry about unplanned costs. friendly staff easy no fuss submission of claims. The only improvement I would make is to change the method of reimbursements to on line

Customer service was thorough, friendly and timely. There was a variation in the quoted cost and actual cost once the lease was settled, but the amount is fairly negligible over the life of the lease and well-worth it when considering the benefits to me in terms of managing running costs. I’m very happy overall and will certainly deal with Smartleasing again in the future.

I have changed from NSW Health to Queensland Health back to NSW Health and changing an existing package is a long drawn out, annoying and eventually costly experience. I missed out on several benefits with the time taken to change the packaging and then to catch up the delays they have to take a large amount of payments in the subsequent pay cycles.

Good customer service but can improve more by clarifying technical terms to more user-friendly terms.
I did have some discrepancies on loan amount on different documents but it was clarified afterwards.

I have three cars leased through Smartleasing. They have an excellent customer service team. Always helpful, great advice and they make the whole process seamless and worry free. Very good to deal with.

Salary sacrifice is the best decision I ever made. Smartsalary made the process so easy and I got my perfect car and having all the expense managed so professionally takes all the stress away.

Excellent communication and nothing is too much trouble. Thank you especially to Colin Larter for going above and beyond to answer my questions. This is my second lease and the experience has been relatively stressless.

I have been impressed by the courtesy and support provided by Smartleasing. This began when I was deciding whether to lease a car and the same high standard has been consistent throughout all my dealings with Smartleasing. Making a claim has been smooth and, when unsure, a phone call has led to useful advice to make the process easy. Claims are completed (with the money in my bank account) in just a day or two. For me, the rate of the loan has been worth it and having so many car running costs included in the package provides me with a fabulous car budget.

Always informative, answers all my questions and communication along the way has been first class. Smart lease was brought to my attention by a Kevin Bailey. I am glad he did, is there some way of rewarding him. Thanks for all your help to date and in the future Troy Norman

To date I've been well supported by the team at Smart Leasing. No question seems to hard to handle. Easy to understand account software. We'll continue to use smart Leasing for our next vehicle coming up in September

leasing a car through smartleasing is one of the easiest things I have done. I will definitely recommend smartleasing and would not hesitate to lease again. I highly recommend Smartleasing to colleagues and friends.

leasing a car through smartleasing is one of the easiest things I have done. The service was excellent and no question was too difficult. Any queries I had were promptly answered and the process was easy. Within three weeks of going ahead with my lease, I was driving my new car. I will definitely recommend smartleasing and would not hesitate to lease again.

So far it has been excellent from day 1. Great support and service and well as follow up. Good with helping and answering my questions then provided satisfactory answers and Solutions.

I have used Smartleasing for 2 vehicles now. The conveniences and support has been second to none. The support for our leases have been quick and professional. Terrific and prompt management. Questions are always answered very quickly by highly knowledgeable representatives. I highly recommend Smartleasing to colleagues and friends.

I have been with SmartLeasing for 4 1/2 years now and have not had any issues prior to or after beginning my lease.
The service has always been efficient and transparent with service people seeming genuinely interested in helping.
I have had to deal with servicing, new tyres, insurance and general maintainance. At no time have I felt unsupported when I needed assistance.

Thank you and well done, I will be leasing through this company again.

I have been very satisfied with customer service and follow- up and support from staff. I have had no trouble getting answers to any questions I have had and using the website to make claims is user friendly.

Customer service friendly and very helpful. Quite quick with all their responses regarding my lease.
They notified me in plenty of time with any increases to my lease.
The rate is on par if not better than other options.

I am now on my third vehicle with Smartleasing over a period of nearly 15 years. The team of professional Smartleasing representatives has made the process exceptionally easy and each lease has been tailored to my specific needs. They have helped me through the disposal of the old vehicles and purchase of the new, and each time they led me through the process, their help, knowledge and communications ensured I knew what to expect and I got exactly what I wanted with all the additional add-on accessories to the new vehicle. A great product supported by a great team.

Couldn't be happier with the experience, couldn't be happier with the car. Everything was so effortless, and the savings huge. With vehicle disposal, our old car sold for just over $2000 more than a local dealer offered us, our Smartleasing consultant went above and beyond for us, our new car was delivered quickly and conveniently. Thank you so much!

Smartleasing representative gave me a warm, friendly, and excellent service. Buying a car is an emotional moment, but Smartleasing representative assisted me by relating to my needs. I did not experience extra cost and I am satisfied with the rate I received for this loan.