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Reviews

4.4

153 reviews
5
(121)
4
(10)
3
(1)
2
(2)
1
(19)
  • Product Quality
    1.0 (5)
  • Return Claim MadeYes (2) · No (2)
  • Shipping
    1.7 (3)
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Terrible terrible experience

published

Sold me old or used stock, either way it wasn't clean

published

Solidea

published

I purchased my Solidea Pregnancy shorts from your site and I want to say ; they are Fabulous! I was deciding between the two brans you have and I am so very pleased I chose these. your live chat girl was very helpful when I was asking her many questions. I'll return for there Recovery Shorts in a few months!

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YYL

YYLHobart

  • 5 reviews

Efficient customer service

published

Bought a Medela Freestyle breastpump from them back in Dec 2014. 1.5 years later, I lost my receipt, sent them an email for the invoice just a few days ago, and got the invoice speedily. Very happy with their efficiency. Thanks Marc!



Patient Customer

Patient CustomerMelbourne

  • 12 reviews

Just received my order, very happy!

published

I just got my large package in the mail today, totally satisfied and so glad I did not purchase anything from Bubs'n'Grubs who I was looking at first. After seeing the many good reviews on here of Nursing Angel vs Bubs'n'Grubs the winner was clear- Nursing Angel!

Hugely disappointed at this desperate time

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Saabman

SaabmanSouth-Eastern Region, NSW

  • 18 reviews

No problems

published

Ordered some parts for my breast pump from their web site. Reasonable price, reasonable freight charge and reasonable delivery time.
Parts were new and just what I needed.

Kay

Kay

  • 2 reviews
  • 3 likes

The least proactive staff in 33 years

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Had to cancel my orders via ebay was unable to reach the staff to arrange a pick up time. Rather than be proactive they argued about how they could not find my order. Worst customer service in 33 years.

theheat101

theheat101

  • 3 reviews
  • 5 likes

Faulty product, won't replace or refund

published
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No Customer Service

published

Nursing Angel is good only till they sell their product. They don't provide any Service after that. I had terrible experience with them, wasted huge money with no value. Bought a breast pump which never worked for me and there was no solution provided by Nursing Angel. Most expensive breast pump and now that is sitting somewhere in the corner of my home. The product never full filled his purpose and the customer service was too rude to talk to.

Bad warranty Service and incorrect product descriptions.

Excellent service! Would recommend!

published

I purchased a Medela Freestyle pump from Nursing Angel Online as well as several other feeding accessories and am a satisfied customer. I found the service to be excellent, great friendly and knowledgable advice prior to the purchase and quick delivery to regional NSW. I will be recommending Nursing Angel to my friends whole heartedly.
Quick delivery, friendly and knowledgable advice

Emma Forsey

Emma ForseyBrisbane

Breast Service!! :)

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I Purchased a Medela Swing Breast Pump from Nursing Angel Online as well as other feeding accessories and couldn't have been happier with my choice to purchase from Nursing Angel :)) Easy to order, competitive pricing, pleasant service and fast delivery ..... Breast online store Ever, I mean best online store Ever!! :)
Reliable, Competitive Pricing

Bec T

Bec TBrisbane

Prompt service

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I ordered the Medula SNS Tubing nursing product 6 weeks ago as my baby was underweight & I needed to commence supplementary feeding. Nursing Angels customer service was impeccable. They had the exact product in stock & it was delivered to my door urgently. My 11 week old daughter is now thriving, thank you.

Cool Shop

published

I have used Nursing Angel 3 times now.
I bought a Medela Freestyle Breast pump. Every time the order arrived very quickly. The guy on the phone was very helpful.
I will totally recommend Nursing Angel. I have told heaps of my friends about them.
Good service and low prices. :)

Harley006

Harley006NSW, 2233

  • 34 reviews
  • 5 likes

Fantasic online experience to be had. Lots to choose from!

published

I came across Nursing Angel by chance, as I desperately needed parts for my breast pump. The site stocked all that I needed and more. I ended up buying more than I needed due to an amazing array and range of goods. It was as easy as a click of a button, and the products arrived the next day! It is hard for me to get to the shops with 4 chidlren and I am so thankful that there is good quality online shops like Nursing Angel to make my like so much easier. I will definately be purchasing from Nursing Angel again.
Good quality products, reliable, quick, easy, time saver

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T Robinson

T RobinsonRockhampton

Lifesaver

published

My DD was born with a cleft palate. There wasn't a single chemist in town that stocked the Haberman SNF. I ordered it online from Nursing Angels and it turned up ASAP thanks to their Express Post option. I don't know what I would have done in a already difficult situation coping with my DD Special Feeding needs without Nursing Angels quick response. Did I mention that not a single chemist in my town sold the Haberman SNF that she needed. My husband and I were totally reliant on the single teat and bottle that the hospital had on hand till the ones I ordered arrived. Nursing Angel was our saviour. No more washing a bottle after every feed and now I know where to go for everything for my baby in the future.
Fast postage and great selection

So innovative and easy to use!

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I have found Nursing Angel to be so helpful for products that I struggle to get elsewhere. Its easy to navigate around the site and offers good prices on their products. Shipping on bought products is fast and reliable which is all that matters. I feel that its a trustworthy website where I can always turn when I need a quality product(s).
Innovative, trustworthy, good price point

Terese

Terese

  • 31 reviews

Quality care and advice

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BrightBirds

BrightBirdsBrisbane, Queensland

Great resource for nursing mums

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I have found useful products at good prices. I've been happy with my purchases and they have arrived very promptly. I particularly like the nursing bras and the nursing friendly clothing. I received lots of compliments on a dress I purchased and wore to my husband's 40th recently. No one realised it was a nursing dress!
Good prices, prompt delivery

Heidel

HeidelPerth

  • 2 reviews

One stop shop for all your breastfeeding needs

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Great, friendly and reliable website. Products are always as pictured and at a good price. Shipping is fast and at a reasonable price unlike the big chain stores where products might be cheaper, but then they charge a ridiculous amount for shipping. I will always buy from the nursing angels website.
Reliable

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Questions & Answers

Mel S.

Mel S.asked

Nursing Angel

I have ordered a Medela breast pump and bottles from nursing angel, they have said it has been shipped straight from Medela but Nursing Angel do not have any tracking or confirmation it has been sent. Just wondering if anyone else has had this issue??

1 answer
Parshant
Parshant

Nursing Angel is one of the worst places to buy online any stuff.There after sales support is close to zero.They take one week to reply by email.

Tori C

Tori Casked

Nursing Angel

I am looking at buying something online and was wondering if its trust worthy?

1 answer
Emily S
Emily S

Yeah they are. They have a physical warehouse in Chatswood, Sydney and operate out of that. Australian owned and run.

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