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Plumbing, Electricians, Air Conditioning & HeatingReviewer Photos & Videos
MackaSydney Surrounds, NSW
- Omega Services Air Conditioning & Heating
- Verified customer
Great service
Tori and Armin were professional and very respectful of my home. They worked efficiently and were punctual. Customer service team were very helpful. Whilst not the cheapest provider it was certainly the best value for money.
1 comment
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GrahamSydney Surrounds, NSW
- Omega Services Plumbing
- Verified customer
Arrived on time
I had Mathew V the tech and he arrived on time and provided an excellent service on clearing my storm water drain. I would happily recommend them to my friends and family in the future
1 comment
Omega ServicesOmega Home Services
Hi Graham, thanks for the review. We'll pass that on to Matt.
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Jaclyn M.Sydney, NSW
- Omega Services Plumbing
- Verified customer
After hours toilet issue
Called Omega and had Matt H out in record time. Fixed the issue quickly and professionally and left us confident that all has been solved. Highly recommend the Omega team to anyone.
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TeganSydney, NSW
- Omega Services Plumbing
- Verified customer
Professional & covered all options
Sid came over to assess a plumbing issue and was quick and efficient in getting me a quote with several options to consider. Very polite and considerate and on time.
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TeganSydney, NSW
- Omega Services Plumbing
- Verified customer
Quality service
The guys at Omega were all very professional, polite and most importantly helpful. Especially Matt, Jarden, Adam, Todd and Jordan C. These guys worked in 40 degree heat and got the job done! Excellent service, would recommend them any day. Thank you.
1 comment
Omega ServicesOmega Home Services
Thanks for the review Tegan!
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- Omega Services Plumbing
- Verified customer
A high quality service.
We found their service to be of an exceptionally high standard. We met several of their staff across the week and they were all highly professional, friendly and polite. They turned up on time every day and left the site clean and tidy upon completion of the work.
1 comment
Omega ServicesOmega Home Services
Thanks for the feedback Wendy!
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Ladda KosidapunSydney, NSW
- Omega Services Plumbing
- Verified customer
Very quick
Very effeicient service Matthew & Todd
Polite quick service relieable trust honest friendly wokked completed within time professional service. I really happy with it.
I will recommend to my family and friends
1 comment
Omega ServicesOmega Home Services
Hi Ladda, thank you for the review!
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The reviewer stated that an incentive was offered for this review
MichelleSydney, NSW
- 2 reviews
- Omega Services Electricians
- Verified customer
Excellent customer service
I would like to thank Omega Services and Brian for coming out to fix my hot water problem I was without hot water for 4 days I had to fix the problem because the owners electrician couldn’t fix it the right way. Thank you so much I really appreciate it the customer service was fantastic I recommend Omega home services Electrician. Kind regards Michelle
1 comment
Omega ServicesOmega Home Services
Hi Michelle, We'll pass that on to Brian. Thanks!
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- Omega Services Plumbing
- Verified customer
New hot water system
Todd presented very well completed the job very well and had a professional friendly manner worded very tidy and effectively very very very very happy with his work thank you todd
1 comment
Omega ServicesOmega Home Services
Thanks Jameal.
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JoeSydney, NSW
- 2 reviews
- Omega Services Plumbing
- Verified customer
On time and neat
Very quick response. In fact, the only company responded my emergency request during Christmas. On time service. All term explained professionally. Neatly finished work. The only thing is price is not competitive. But you get what you pay.
1 comment
Omega ServicesOmega Home Services
Hi Joe
Thank you for the feedback. Please let us know if we can assist with anything in the future.
Thanks!
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- Omega Services Plumbing
- Verified customer
Friendly and fast service
Romer helped us to replace a new hot/cold tap in the kitchen. He was very professional, thorough, friendly and tidy. He checked carefully to make sure the new tap working well before he left.
1 comment
Omega ServicesOmega Home Services
Hi Yonny, thank you for the positive feedback! We will make sure to pass on the feedback to Romer.
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The reviewer stated that an incentive was offered for this review
Craig and joanSydney, NSW
- Omega Services Plumbing
- Verified customer
New hot water issues
Fast and efficient service trades arrived at agreed time ...and all work completed within a couple of hours .we had our gas hws replaced ..as it was early january 2020 we were concerned about having to wait on the new hws this was allieviated once all work was cometed becore 11am the same day as the initial call out ..our trades for the installation ray and romer were polite and efficient in the completion of their work and cleaned up after themselves
1 comment
Omega ServicesOmega Home Services
Hi Craig and Joan, thank you so much for the positive feedback, we will make sure to pass this on to the team.
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- Omega Services Air Conditioning & Heating
- Verified customer
Highly recommended for a Professional & Friendly service!
Aaron was here on time, he was very professional in his work, gave very helpful advice and had such a friendly mannerism! We will definitely use Aaron again and recommend him to our Friends!
1 comment
Omega ServicesOmega Home Services
Hi Anita, thank you for the great feedback, we'll be sure to let Aaron know!
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Natalie mewburnSydney, NSW
- Omega Services Plumbing
- Verified customer
Excellent and fast service
Excellent, Very professional, friendly, they work out the problem really quickly and had some out straight away to fix the problem I would Recommend omega service too my friends and family
1 comment
Omega ServicesOmega Home Services
Thank you, Natalie, look forward to helping you out in the future again sometime!
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Frankie
- 2 reviews
- Omega Services Plumbing
- Verified customer
Late and very expensive
They plumber could not arrive at the agreed time and was late. He offered me to replace a dual button cistern outlet valve at $935 and a one-year membership at $110. The total cost would be $1149. It includes labor cost and GST but no warranty.
The value usually costs less than $100 from warehouse and it can be replaced in 5 minutes. Obviously $1149 was very expensive. I rejected it and only paid the call out fee $79. I wanted to pay by cash but he did not have change. Then I paid by credit card.
I hired another plumber elsewhere and he could replace the valve at a much cheaper and reasonable cost.
3 comments
A staff from Omega has just rang me to discuss the issue. I am sure Omega has my record and it is where they know my mobile number. Omega should be able to obtain the job number from my record. If ... Read more
not, there must be a problem in their system which cannot track the job number of a customer and it should be the first thing to rectify or fix. I wrote the review NOT because I want to get back the call out fee. I don't need anything to be rectified just for me. I wish Omega should be more transparent on it price and provide quotation estimation to the customer over the phone before a plumber is called out. Otherwise it wastes the time of a customer to wait for 4 hours and reject the quotation at the end. Doesn't Omega want to improve the experience of a customer? This is the first thing to do. An individual plumber can do this. Why can't Omega? Omega replied that it doesn't sound like the type of quoting their company endorses. I don't believe Omega doesn't know how much their plumber quoted me. Otherwise, it should be another problem that Omega should fix in their system.Omega ServicesOmega Home Services
Hi Frankie,
Thanks for your time on the phone.
We have no issues with our system thank you. We looked up your job, which is how we obtained your phone number. ... Read more
I also felt your hotline staff were rude and upset me.
We wish you all the best.
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- Omega Services Plumbing
- Verified customer
Excellent and fast service!
Jarryd was very thorough, efficient and fixed our plumbing problem that day. He was also super friendly, helpful and tidy. He took the time to explain exactly what was going on with our plumbing.
1 comment
Omega ServicesOmega Home Services
Thanks for the review Ash!
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- Omega Services Plumbing
- Verified customer
Excellent plumbing result from the Omega team
From start to finish the problem was dealt with efficiently and with minimum disruption. Thanks to Warren who worked out the most suitable plan of action for a complicated situation!
1 comment
Omega ServicesOmega Home Services
Great to hear we could be of service Kim. Here to help if you need anything in the future.
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TraceySydney, NSW
- Omega Services Air Conditioning & Heating
- Verified customer
Fantastic service
Professional on time and extremely pleasant staff
Cant fault the service in any way. The office called within 15 minutes of lodging the enquiry online. Aaron who turned up to let me know exactly what I needed was extremely pleasant, polite and very professional.
The service/installation guys were fantastic and got the job done with a smile.
What a pleasant experience. Will be using again
1 comment
Omega ServicesOmega Home Services
Hi Tracey,
Thank you so much for the positive feedback! We're glad we were able to not only solve your problem but put a smile on your face. ... Read more
We will make sure to pass the feedback to Aaron. Thank you again.Similar opinion? Write a review on ieatwords.com.au!
- Omega Services Plumbing
- Verified customer
$500 for a leaking tap
Showed up on time, guy was nice and professional however the cheapest option they provided was to fix our leaking tap for $500, utterly ridiculous. We will never use again.
1 comment
Omega ServicesOmega Home Services
Hi,
Thank you for the review and we are sorry that you weren't happy with the price. Would you be able to provide the job number so we can rectify?
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HackersSydney, NSW
- Omega Services Electricians
- Verified customer
Perfect experience
Arrived on time, provided reasonable quote and alternatives, completed the three jobs quickly and cleaned when they finished. Nice people too. What more could I ask for? I recommended Omega to my neighbours straight away. Im very happy with the whole experience.
1 comment
Omega ServicesOmega Home Services
Thank you Hackers! Glad we could have been of assistance
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Questions & Answers
Laura M.asked
Please could you provide me with a complete breakdown of the $ 14,000 quoted for a job at 39 Rickard st.
Job no 75042
1 answer
Omega ServicesOmega Home Services
Hi Laura M. Thank you for your message. One of our managers will be in contact with you to discuss your request and get the information to you. Have a great day.
Winsasked
We query on a electrical point for dishwasher as its not working, got quoted by Omega to fix.
Quoted:
1. supply / install 1 x 20a RCDMCB (safety switch) to power circuit $340 + gst (B.S. quote as not required)
2. relocate and install new single powerpoint for dishwasher $349 + gst (B.S. quote and not required)
3. supply / install new 3-pin plug $190 + gst (bunnings sell this for less than $15)
4. make safe dangerous burnt cable $99
At the end, we are being hold ransom - either we fix or have to pay them (Omega) $79 for call out fee (imagine they do that to 10 household and collect $79 for doing Jack Sh!t - thats $790 per day pay).
We got in another electrical quote and got it done plus an addition switch change all for under $230. I wonder how many people got fleeced by them quoting something that does not need to be done and over quote on items?
1 answer
Omega ServicesOmega Home Services
Hi Wins, We would like to look into this job for you & answer your questions. Unfortunately we can't locate your job in our system. If you would be good enough to provide the quote number or our technician's name we can investigate further. If it's easier, you can email the details through to our customer service centre [email protected] Many thanks. Omega Customer Service Team.
MAKasked
In one of my bath room, I want a toilet installed. Note that, there was no toilet installed before. The sewerage line is nearby within a meter. Tiles in bath room on slabs. How much it cost in-total including materials and labor? I am based in South-eastern suburb in Melbourne.
1 answer
Omega ServicesOmega Home Services
Hi MAK,
Thanks for your enquiry. However, we are a Sydney-based company, so we won't be able to help you out this time sorry!
Warm regards,
Omega Management
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Omega ServicesOmega Home Services
Thanks Macka!!!