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Reviews

4.1

406 reviews
5
(270)
4
(43)
3
(8)
2
(14)
1
(71)
  • Customer Service
    3.9 (47)
  • Timeliness
    3.9 (46)
  • Job Satisfaction
    3.6 (42)
  • Rates and Fees
    3.1 (46)
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Graeme

GraemeSydney, NSW

Punctual. Professional. Efficient

published

Complete switch board upgrade was done. Extremely happy with service provided. Excellent job & all contact with the team was so positive. Would not hesitate to recommend. Omega will be handing all our future electrical requirements



Customer Service
Timeliness
Job Satisfaction
Josephine Ngandu

Josephine NganduSydney, NSW

Highly recommended, would use the service again

published

Excellent customer service from the plumber, very polite, efficient and respectful. Keep him is an asset.Options presented and discussed in a Very professional way. Would definitely use your plumbing service again.

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Best service ever

published

The service was excellent.The young man was polite,efficient, and very happy disposition..In addition the time given was also spot on, no waiting around for the service man .Highly recommended will use this company again



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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks Eve!

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Recommended. Would use again.

published

Prompt, same day. Easy quote process. Options presented and discussed. Great comms. Easy to talk with. Will use again for plumbing and their other services if ever needed. Great job.



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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the feedback Shooker!

Fantastic service from Omega

published

I’m very happy with Omega’s services. They turned up when they said they would and provided me with options for fixing my plumbing problem. I highly recommend Omega for your home service needs.

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the review Linda!

Rob

RobSydney, NSW

Excellent service. Prompt polite and professional

published

Very happy with the installation. Replaced a 15yr old air con and all piping on a two storey home in one day. And it now works like a dream. Excellent team explained everything and had great PR

1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the review Rob!

Chances

ChancesSydney

  • 2 reviews

Repair service man??? Salesman!

published
1 comment
Omega Home Services
Omega ServicesOmega Home Services
Halmoni2010

Halmoni2010Sydney Surrounds, NSW

Bad experience

published

I had two people [name removed] and [name removed]. The company sent an unlicensed electrician who was not certified nor had his work checked. Then charged through the roof. Get other quotes this company has no ethics. Google reviews before you engage company to do work

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Hi Halmoni,
We are sorry you had a negative experience with Omega Services. We would like to make it right. Please call 1300 588 730 and ask for Jacki.
Regards Omega Services

Andrew

AndrewSydney, NSW

Excellent, professional service

published

Selim was extremely professional in installing my new lights, light switches and surge protection. He was punctual, knowledgeable and courteous. I would highly recommend him and use him again. Thanks, Andrew

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the review Andrew!

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Jason B.

Jason B.Sydney, NSW

great work

published

Selim was fantastic, extremely professional. Very happy with work he conducted. Would 100% recommend him for all future work. He was a pleasure and very prompt with all work. Jason

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the review Jason!

Ended up Worse than we started

published
1 comment
Omega Home Services
Omega ServicesOmega Home Services

Hi Mel,
We are sorry you had a negative experience with Omega Services. We would like to make it right. Please call 1300 588 730 and ask for Jacki.
Regards Omega Services

ANDREW

ANDREWSydney, NSW

  • 2 reviews

Excellent Electrician

published

Great work and nice tradie
Very friendly and professional manner
Always helpful
informative and patient
Elias is knowlegeable helpful and patient and customer service is awesome
A pleasure to work with and ill be using him again

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the review Andrew. Glad we could help.

Jamie

JamieSydney, NSW

  • 2 reviews

Very Expensive services

published

As what most said about this Company, they will ripped you off. They gave me quote to put chemicals into my sewer line to kill the roots at $ 1400 mark and another Plumber did the same job plus the Locator or Camera at $ 250.00

Rates and Fees
Job Satisfaction
2 comments
Omega Home Services
Omega ServicesOmega Home Services
Jamie
Jamie
Jann

JannSydney, NSW

Storm water issue

published

Andrew and Steven came prepared to cut concrete, dig and repair damaged pipes. They were polite, well mannered and cleaned up the sight to its original state. Thanks for a job well done!

Customer Service
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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Glad we could help Jann!

As I like it

published

Omega were called and Mitch arrived, punctually. He was professional & informative with a lovely manner. Gave scenario and options for repairs.
Steve arrived on time to complete the work. Again very nice young man who did repairs efficiently.
Would have both back again.

Customer Service
Timeliness
1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the feedback Kath.

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Fantastic service

published

Mitch was awesome. Our water heater broke down prior to family coming to stay. Mitch sorted us out with a same day install and was super helpful with payment plans etc

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the feedback Marrickville!

Brian R.

Brian R.Sydney, NSW

Excellent Service

published

Dishwasher drain was blocked and I got Omega to come and clear for me. The service plumber Mitch was excellent. He repaired the drainage issue and provided the Omega free safety check. This exposed a number of health and safety issues that I needed to resolve with my ageing home. I have also now signed up for Gold membership with Omega.

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Great to hear Brian!

Amazing service

published

Great service from the first phone call, the technician was very professional and friendly, he also had everything he needed to fix it straight away. And I love supporting your partnership with Variety the Children's Charity :-)

1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the feedback Krystal. Variety is also close to our hearts!

Light back in my kitchen

published

The flourescent light in my kitchen was replaced by a brighter more efficient LED light. Elias did a great job and went to extra lengths to make sure no marks were left from the old fitting. He was very friendly and courteous and explained everything very clearly to me. All in all a very good job.

Customer Service
Rates and Fees
Timeliness
Macka

MackaSydney Surrounds, NSW

Great service

published

Tori and Armin were professional and very respectful of my home. They worked efficiently and were punctual. Customer service team were very helpful. Whilst not the cheapest provider it was certainly the best value for money.

1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks Macka!!!

Page 1 of 21

Questions & Answers

Laura M.

Laura M.asked

Omega Services Plumbing

Please could you provide me with a complete breakdown of the $ 14,000 quoted for a job at 39 Rickard st.
Job no 75042

1 answer
Omega Home Services
Omega ServicesOmega Home Services

Hi Laura M. Thank you for your message. One of our managers will be in contact with you to discuss your request and get the information to you. Have a great day.

Wins

Winsasked

Omega Services

We query on a electrical point for dishwasher as its not working, got quoted by Omega to fix.

Quoted:
1. supply / install 1 x 20a RCDMCB (safety switch) to power circuit $340 + gst (B.S. quote as not required)
2. relocate and install new single powerpoint for dishwasher $349 + gst (B.S. quote and not required)
3. supply / install new 3-pin plug $190 + gst (bunnings sell this for less than $15)
4. make safe dangerous burnt cable $99

At the end, we are being hold ransom - either we fix or have to pay them (Omega) $79 for call out fee (imagine they do that to 10 household and collect $79 for doing Jack Sh!t - thats $790 per day pay).

We got in another electrical quote and got it done plus an addition switch change all for under $230. I wonder how many people got fleeced by them quoting something that does not need to be done and over quote on items?

1 answer
Omega Home Services
Omega ServicesOmega Home Services

Hi Wins, We would like to look into this job for you & answer your questions. Unfortunately we can't locate your job in our system. If you would be good enough to provide the quote number or our technician's name we can investigate further. If it's easier, you can email the details through to our customer service centre [email protected] Many thanks. Omega Customer Service Team.

MAK

MAKasked

Omega Services

In one of my bath room, I want a toilet installed. Note that, there was no toilet installed before. The sewerage line is nearby within a meter. Tiles in bath room on slabs. How much it cost in-total including materials and labor? I am based in South-eastern suburb in Melbourne.

1 answer
Omega Home Services
Omega ServicesOmega Home Services

Hi MAK,
Thanks for your enquiry. However, we are a Sydney-based company, so we won't be able to help you out this time sorry!
Warm regards,
Omega Management

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