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Reviews

(131)
(30)
(6)
(10)
(55)
  • Customer Service
    3.7 (33)
  • Timeliness
    3.5 (32)
  • Job Satisfaction
    3.3 (30)
  • Rates and Fees
    2.8 (33)
  • Verified customer

Best service ever

published

The service was excellent.The young man was polite,efficient, and very happy disposition..In addition the time given was also spot on, no waiting around for the service man .Highly recommended will use this company again



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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks Eve!

  • Verified customer

Recommended. Would use again.

published

Prompt, same day. Easy quote process. Options presented and discussed. Great comms. Easy to talk with. Will use again for plumbing and their other services if ever needed. Great job.



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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the feedback Shooker!

  • Verified customer

Fantastic service from Omega

published

I’m very happy with Omega’s services. They turned up when they said they would and provided me with options for fixing my plumbing problem. I highly recommend Omega for your home service needs.

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the review Linda!



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Chances

ChancesSydney

  • 2 reviews
  • Verified customer

Repair service man??? Salesman!

published
1 comment
Omega Home Services
Omega ServicesOmega Home Services
Jamie

JamieSydney, NSW

  • 2 reviews
  • Verified customer

Very Expensive services

published

As what most said about this Company, they will ripped you off. They gave me quote to put chemicals into my sewer line to kill the roots at $ 1400 mark and another Plumber did the same job plus the Locator or Camera at $ 250.00

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2 comments
Omega Home Services
Omega ServicesOmega Home Services
Jamie
Jamie
Jann

JannSydney, NSW

  • Verified customer

Storm water issue

published

Andrew and Steven came prepared to cut concrete, dig and repair damaged pipes. They were polite, well mannered and cleaned up the sight to its original state. Thanks for a job well done!

Customer Service
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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Glad we could help Jann!

  • Verified customer

As I like it

published

Omega were called and Mitch arrived, punctually. He was professional & informative with a lovely manner. Gave scenario and options for repairs.
Steve arrived on time to complete the work. Again very nice young man who did repairs efficiently.
Would have both back again.

Customer Service
Timeliness
1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the feedback Kath.

  • Verified customer

Fantastic service

published

Mitch was awesome. Our water heater broke down prior to family coming to stay. Mitch sorted us out with a same day install and was super helpful with payment plans etc

Customer Service
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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the feedback Marrickville!

Brian R.

Brian R.Sydney, NSW

  • Verified customer

Excellent Service

published

Dishwasher drain was blocked and I got Omega to come and clear for me. The service plumber Mitch was excellent. He repaired the drainage issue and provided the Omega free safety check. This exposed a number of health and safety issues that I needed to resolve with my ageing home. I have also now signed up for Gold membership with Omega.

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Great to hear Brian!

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Graham

GrahamSydney Surrounds, NSW

  • Verified customer

Arrived on time

published

I had Mathew V the tech and he arrived on time and provided an excellent service on clearing my storm water drain. I would happily recommend them to my friends and family in the future

1 comment
Omega Home Services
Omega ServicesOmega Home Services

Hi Graham, thanks for the review. We'll pass that on to Matt.

Jaclyn M.

Jaclyn M.Sydney, NSW

  • Verified customer

After hours toilet issue

published

Called Omega and had Matt H out in record time. Fixed the issue quickly and professionally and left us confident that all has been solved. Highly recommend the Omega team to anyone.

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Tegan

TeganSydney, NSW

  • Verified customer

Professional & covered all options

published

Sid came over to assess a plumbing issue and was quick and efficient in getting me a quote with several options to consider. Very polite and considerate and on time.

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Tegan

TeganSydney, NSW

  • Verified customer

Quality service

published

The guys at Omega were all very professional, polite and most importantly helpful. Especially Matt, Jarden, Adam, Todd and Jordan C. These guys worked in 40 degree heat and got the job done! Excellent service, would recommend them any day. Thank you.

Customer Service
Job Satisfaction
1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the review Tegan!

  • Verified customer

A high quality service.

published

We found their service to be of an exceptionally high standard. We met several of their staff across the week and they were all highly professional, friendly and polite. They turned up on time every day and left the site clean and tidy upon completion of the work.

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the feedback Wendy!

Ladda Kosidapun

Ladda KosidapunSydney, NSW

  • Verified customer

Very quick

published

Very effeicient service Matthew & Todd
Polite quick service relieable trust honest friendly wokked completed within time professional service. I really happy with it.
I will recommend to my family and friends

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Hi Ladda, thank you for the review!

The reviewer stated that an incentive was offered for this review

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  • Verified customer

New hot water system

published

Todd presented very well completed the job very well and had a professional friendly manner worded very tidy and effectively very very very very happy with his work thank you todd

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks Jameal.

The reviewer stated that an incentive was offered for this review

Joe

JoeSydney, NSW

  • 2 reviews
  • Verified customer

On time and neat

published

Very quick response. In fact, the only company responded my emergency request during Christmas. On time service. All term explained professionally. Neatly finished work. The only thing is price is not competitive. But you get what you pay.

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Omega Home Services
Omega ServicesOmega Home Services

Hi Joe
Thank you for the feedback. Please let us know if we can assist with anything in the future.
Thanks!

  • Verified customer

Friendly and fast service

published

Romer helped us to replace a new hot/cold tap in the kitchen. He was very professional, thorough, friendly and tidy. He checked carefully to make sure the new tap working well before he left.

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Hi Yonny, thank you for the positive feedback! We will make sure to pass on the feedback to Romer.

The reviewer stated that an incentive was offered for this review

Craig and joan

Craig and joanSydney, NSW

  • Verified customer

New hot water issues

published

Fast and efficient service trades arrived at agreed time ...and all work completed within a couple of hours .we had our gas hws replaced ..as it was early january 2020 we were concerned about having to wait on the new hws this was allieviated once all work was cometed becore 11am the same day as the initial call out ..our trades for the installation ray and romer were polite and efficient in the completion of their work and cleaned up after themselves

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Hi Craig and Joan, thank you so much for the positive feedback, we will make sure to pass this on to the team.

Natalie mewburn

Natalie mewburnSydney, NSW

  • Verified customer

Excellent and fast service

published

Excellent, Very professional, friendly, they work out the problem really quickly and had some out straight away to fix the problem I would Recommend omega service too my friends and family

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Omega Home Services
Omega ServicesOmega Home Services

Thank you, Natalie, look forward to helping you out in the future again sometime!

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Questions & Answers

Laura M.

Laura M.asked

Please could you provide me with a complete breakdown of the $ 14,000 quoted for a job at 39 Rickard st.
Job no 75042

1 answer
Omega Home Services
Omega ServicesOmega Home Services

Hi Laura M. Thank you for your message. One of our managers will be in contact with you to discuss your request and get the information to you. Have a great day.

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