Optimum Appliances 600 1st Generation Questions & Answers

Hi Katrina, I can definitely help you out with that! I’d be glad to :-)
Here are a few points we've compiled that are important to achieving the best results:

1) Do not press/shove food into the juicer - Do not use a pushing/pressing/shoving force with the Optimum Juicer or any other slow juicer. There is no spinning blade and no dizzying shredding taking place. No pressing is required. Instead, simply let your food fall into the "chewing auger." Virtually no force is necessary, and forcing more food into the chute can cause too much vegetable mass to clog in the auger, resulting in pulp overflowing into your juice, or the juicer becoming blocked.
When juicing grasses, feed the Optimum Juicer a small amount of grass at a time, cutting the grass into short pieces approximately 3cm long. This ensures the waste can easily come out of the waste chute. You do not need to "clump" the grass into a ball. In fact, you can slowly feed small strands of grass, coriander, parsley, kale, spinach and other leafy greens without any force necessary.

A great tip for large leafy, stringy or fibrous vegetables is to remove the leaf from the stem, cut both leaves and stems into 3-5cm lengths and feed through gently, letting the auger pull the ingredients into the juicer, using the tamper only gently if required.
2) Juice low-fibre plants first, and high-fibre plants last - Here's a really important tip: If you're going to juice high-fibre plants like celery or spinach, juice them last! Why? Because the fibres in celery tends to accumulate in the ejection port at the bottom of the juicing auger. If this port becomes clogged, then "pulp overflow" will occur, sending extra pulp into your juice. Following Tip #1 though will minimise the chances of this occurring to almost zero.
As long as the ejection port stays open, the pulp in your juice will be minimised. The best way to do this is to juice low-fibre fruits and veggies first: Apples, carrots, etc. and saving the stringier, fibrous plants for last. This will lead to a much better result when your concern is the amount of pulp in the final juice.
NB: If you are planning on juicing large amounts and do not mind a very small amount of pulp in the juice another alternative (to ensure you do not block the juicer), is to alternate your leafy greens and stringy items, with the harder items like carrot and beetroot.
3) Insert red plug correctly - Make sure the red rubber plug/tongue/stopper on the underside of the juicing bowl, is correctly inserted into its slot. This part is removable to assist with cleaning but often not reinserted correctly. It acts as a pressure point to ensure pulp ejects from the waste chute.
4) Juice your juice - If you still find too much pulp in your juice, simply pour the juice back through the machine again and you will find that the second time through, nearly all the pulp is removed. You can also strain it through a nut-milk bag, if you wish, but that takes more time and effort.
Any other questions Katrina? My direct email is [email protected], the office phone number is 1300 309 900, any questions please just call or email us (or FB us, IG, Live chat… you can even mail us! We’re here to help :-) )

Francois N.
General Manager at Froothie

Hello Kerry, thank you for your message. Please contact our customer service team directly at [email protected] and they will be able to answer your question. Hope this helps :)

Hello Kerry, better late than never :)
We could not have said it better than KtB and Tiff1971!

Here are some more juicing tips:

You can find tips on using a slow juicer and avoiding any blockage while reducing pulp here: froothie.com.au/Juicer-FAQ.php

Tip #1) Do not press/shove food into the juicer

Most of us have juiced with the old-style centrifugal juicing machines. If you recall, those machines require you to forcefully press/shove food into them, and allow large items like whole apples. You are required to push hard on carrots and apples to shove them into the spinning blade where they are shredded into tiny flying pieces.

Do not use this same pushing/pressing/shoving force with the Optimum Juicer or any other slow juicer. There is no spinning blade and no dizzying shredding taking place. No pressing is required. Instead, simply let your food fall into the "chewing auger." Virtually no force is necessary, and forcing more food into the chute can cause too much vegetable mass to clog in the auger, resulting in pulp overflowing into your juice, or the juicer becoming blocked.

When juicing grasses, feed the Optimum Juicer a small amount of grass at a time, cutting the grass into short pieces approximately 3cm long. This ensures the waste can easily come out of the waste chute. You do not need to "clump" the grass into a ball. In fact, you can slowly feed small strands of grass, coriander, parsley, kale, spinach and other leafy greens without any force necessary.

A great tip for large leafy, stringy or fibrous vegetables is to remove the leaf from the stem, cut both leaves and stems into 3-5cm lengths and feed through gently, letting the auger pull the ingredients into the juicer, using the tamper only gently if required.

Tip #2) Juice low-fibre plants first, and high-fibre plants last

Here's a really important tip: If you're going to juice high-fibre plants like celery or spinach, juice them last! Why? Because the fibres in celery tends to accumulate in the ejection port at the bottom of the juicing auger. If this port becomes clogged, then "pulp overflow" will occur, sending extra pulp into your juice. Following Tip #1 though will minimise the chances of this occurring to almost zero.

As long as the ejection port stays open, the pulp in your juice will be minimised. The best way to do this is to juice low-fibre fruits and veggies first: Apples, carrots, etc. and saving the stringier, fibrous plants for last. This will lead to a much better result when your concern is the amount of pulp in the final juice.

NB: If you are planning on juicing large amounts and do not mind a very small amount of pulp in the juice another alternative (to ensure you do not block the juicer), is to alternate your leafy greens and stringy items, with the harder items like carrot and beetroot.

Tip #3) Insert red plug correctly

Make sure the red rubber plug/tongue/stopper on the underside of the juicing bowl, is correctly inserted into its slot. This part is removable to assist with cleaning but often not reinserted correctly. It acts as a pressure point to ensure pulp ejects from the waste chute.

Tip #4) Juice your juice

If you still find too much pulp in your juice, simply pour the juice back through the machine again and you will find that the second time through, nearly all the pulp is removed.

You can also strain it through a nut-milk bag, if you wish, but that takes more time and effort.

In case you have any additional questions please contact our support team at [email protected] or call 1300 309 900

Hope that helps :)

Hello, thank you for your message. Please contact our technical team directly using this link http://www.froothieinternational.com/warranty.php and they will be able to assist you with diagnosing the issue and resolving it. We hope this helps :)

Hello Dan, thank you for your message. You can contact our technical team via the support system - http://www.froothieinternational.com/warranty.php and they will be able to assist you personally. We hope this helps :)

Hello Leesa, better late than never :)

Here is a comparison table between the Optimum 600 and 700 juicer: http://prntscr.com/n2u3uc

You might also be interested in one of our new juicer models :)

- The Optimum H3000 2nd Generation will be the World’s FIRST juicer to have the vacuum technology, ensuring more nutrients and taste in your juicer, which can also last longer without oxidizing. The juicer will also have pulp control so you can choose the amount of pulp you would like in your juice. Another addition is a heating function! This will allow you to heat the nut milk or baby food you prepared :-)
More infos here: https://www.froothie.com.au/store/optimum-juicer/optimum-h3000

And the Optimum 600M, a compact cold press juicer - that yields 10% to 20% more juice than other juicers, more info: https://www.froothie.com.au/optimum-600-slow-juicer

Hope that helps! In case you have any additional questions you can email us directly at [email protected] or call us 1300 309 900 :)

Hello Bev,
Thank you for your message. The Optimum 600 is currently on offer at AU$399. You can view the details on the link below:

https://www.froothie.com.au/optimum-600-slow-juicer

Hope it helps :)

Hello, Thank you for your message. The juicing bowl capacity is 300ml and each jug can hold 1.2L.

We hope this helps :)

Thank you John for the great feedback on your Optimum 600 :) As mentioned by Shirl, the parts are not dishwasher proof. However, we can share the following cleaning tips:

Use two glasses of warm water to rinse the juicer
Add a glass of warm water while the drain valve is closed so that the water remains in the juicing bowl. Press the reverse button to ensure that the pulp is pushed out of the juicer.
Turn the drain valve open allowing the water to flow out. You can then rinse the parts normally and use the cleaning brush supplied.

We hope this helps :)

Thank you for your message. We are sorry that the juicing bowl is broken. Can we please kindly ask you to open a support ticket using the link below and our support team will advise you on how to proceed:
http://www.froothieinternational.com/warranty.php

Kind regards :)

Thank you for your message.

The Optimum 600 is a whole mouth slow juicer able to juice large pieces of vegetables and greens without cutting. This means that the larger auger (black juicing screw) will be crushing large quantities of ingredients.

Consequently, the Optimum 600 may sometimes make a loud noise caused by the contents being crushed. This can happen more often with large leafy greens and hard ingredients such as carrots and will always occur with large mouth cold press juicers.

The decibels for the Optimum 600 are from 40 to 60, depending on what you are juicing.

We hope this helps :)

We are sorry to hear of the issue you are facing. Since the stopper is correctly inserted, the issue could come from the pressure that is applied when the ingredients are being fed into the juicer. You simply need to gently lead the ingredients towards the auger with no force as applying too much force into the chute can cause too much vegetable mass to clog around the auger resulting in pulp overflowing in your juice or the juicer becoming blocked.
You can also check the link below for further tips:
https://www.froothie.com.au/juicer-faq-new/
If you are still encountering issues, please open a support ticket via http://www.froothieinternational.com/warranty.php.

Hi Danni,

Thank you for your query,

The Optimum 600 operates via a masticating (chewing) method to produce a high quality juice. In contrast to the tearing extraction and high speeds of centrifugal juicers, slow juicers function at lower speeds and gently compress fruit and vegetables to ‘press’ out their juice, with the Optimum being the best on the market at only 65 RPM.

If you have any other questions please do not hesitate to contact our 24 x 7 support team at www.froothiesupport.com

Have a lovely day :-)

Hi ED,

The auger for the Optimum 600 is made out of Ultem, which is a high grade, industrial strength thermoplastic.

If you have any other questions please do not hesitate to contact our 24 x 7 support team at www.froothiesupport.com

Have a lovely day :-)

Hello Jess and thank you for your query :-)

Optimum© is an Australian-owned company, based in Melbourne and sold globally. The Optimum appliances are manufactured in Taiwan and China and assembled at an ISO9000 and ISO9001 certified factories. The Optimum 500 and 600 are both made in China.

The Optimum 600 is a larger and more powerful model compared to the Optimum 500, with a wide-mouth chute able to juice whole fruits and vegetables.
With a 50% larger juicing screw the Optimum 600 extracts more juice with less clogging and overall waste.

For further queries you can contact our 24/7 Support Team at www.froothiesupport.com
Have a lovely day :-)
Kind Regards

Good afternoon,

The Optimum 600 cold press juicer does come with a sieve for a pulp free drink.

The juicer will also come with your choice of 3 strainers (fine, course and blank) for your choice of juice. We then include the sieve for further straining of the pulp.

If you have any further questions do not hesitate to contact us on our 24 x 7 support system www.froothiesupport.com

Have a lovely day.

Froothie Support Team

Hello ACBCOCHC,

Thank you for your query.

When Juicing with the Optimum 600 there are two different strainers you can use, the fine strainer and the coarse strainer.
The fine strainer eliminates all pulp while the coarse strainer is used to make a more pulpy juice, or smoothie.

The Optimum 600 also comes with a third strainer for making Nut Butters and Ice Creams.

As of December 2015 the Optimum 600 now comes with an additional sieve, for an even more pulp free juice.

For further queries you can contact our 24/7 Support Team at www.froothiesupport.com

Kind Regards

Hello Ayare,
For a deep clean we recommend soaking the strainer in a solution of one cup of white vinegar to two cups of water. Let the parts soak for several hours, then empty the water out and use a soft pot scrubber and the cleaning brush (do not use a harsh/high abrasive scrubber as this could cause the plastic to go cloudy) to clean the parts.

For further assistance you can contact our 24/7 Warranty and Support Team at www.froothiesupport.com
Kind Regards

Hello Zkaizen, thank you for your query.

As pictured in the manual there is a small tab on the end of the silicon stopper, this is the part that is used to pull the stopper out of the chute (NOT detach from the juicer). When placing the silicone stopper back into the slot, simply place it partly in rather than forcing it all the way.

The stopper can be pulled out of the slot (NOT detached from the juicer) for cleaning (as well as making nut butters and ice-creams), however you will never be required to detach it from the juicer. The screw should never be removed and the plug should always be attached to the juicer. What the manual refers to is simply the plugging and unplugging of the bottom of the pulp chute and not the removal of the plug.

For any further questions or photographic assistance please do not hesitate to lodge a ticket with our 24x7 Technical Support Team at www.froothiesupport.com

Kind Regards.
Froothie Support