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Optimum Appliances 600M Questions & Answers
1 question from our users
Katasked
Why is it taking so long for my order to be processed ?- ordered and paid for over a week ago.
Then I was advised it would be despatched (hopefully) on Friday or Monday.
Still nothing and now no response to my latest email.
I see from a previous review that they were surprised how quick delivery was!
I was really looking forward to starting juicing but this has taken the edge off a bit
7 answers
Hi Kat, I can't help you with this, as my one (a year ago) came within a few days. Maybe they're awaiting another shipment.
Why not ring 03 8609 2210 and speak with François? The customer service is usually very good.
Best wishes, hope it arrives soon!
Athena Solutions Pty LtdOptimum Appliances
Hi Kat!
I'm so sorry you've had this issue getting a hold of us!
The 600M has been selling out faster than we can bring it in so it's caused a logistical delay for us :(
I can definitely check up on your order and let you know, just get in touch with us here:
https://athenasolutions.zendesk.com/hc/en-us/requests/new
Or send us a message on Facebook or call us on 1300 309 900!
- Roy
Received my juicer yesterday - so far so good - I have viewed the videos relating to this specific product which have been very informative. I can feel a "it was worth the wait" comment emerging at this stage, but will hold off for a few days to see how I go when I get some fresh ginger to juice.
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