Oricom HNA300
MPN: HNA300
- ✓ Verified company
15 reviews · Statistics
- Significant Improvement (1)
- No Effect (1)
Reviews
On to my second one - waste of money
Stopped working randomly after 6 months, received a replacement after going to hell and back. Now the second one has also stopped working after 6 months?! Now have to go back to hell to get it replaced again. Would only recommend if you have $100 to burn every 6 months, or the time to get it replaced every 6 months.
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This is the worst thing I have ever purchased
This is the actual worst product on the market.
Used on and off for not even 3 months, within the first 2 weeks I had snot spitting at me out of an exit air hole on the side of the device. I emailed them and they weren't all that helpful, so I kept using it as per instructions. Cleaning it as per instructions. It has now stopped working.
Emailed them for a replacement, asked for a receipt, model number etc. Sent it through to them, and they have requested I post the old one back.. a used, germy bacteria filled snot sucking machine.. in th
... Read moree post.. where not only Australia post have to interact with the parcel but the people who collect the post and process returns have to touch it? It's actually really gross and they have no idea that I havent used it for covid-19 purposes, yet they are happy to have me send and for multiple people interact with it to have the aspirator returned.would like to point out that it was on sale when I purchased the dvice. I put 80.00 because that would be the cost of replacement if I was to go and buy a new one now.
Hi Chloe, thanks for the message. We are disappointed to hear of your experience and your review, and as per Oricom Support policy that was explained to you, we need to investigate the issue you menti
... Read moreoned to find fault or determine the issue, and whether it is fault of the product or other. With regard to the sending the unit back, this is standard policy on warranty claims, and we would assume that this would be sent sealed for investigations, as instructed, which will avoid the complications and risk factors you mentioned. This is the same policy given under any circumstances, as we need to determine the issue and troubleshoot. Please give us a call to discuss on 02 4574 8888 Mon-Fri 8am-6pm AEST. Oricom Baby Care.
Details
| Category | Sinus & Nasal Medications |
|---|---|
| Manual | Download manual |
- GTIN13: 9338161005369
- MPN: HNA300
Extra Information
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Hi there, we would like to discuss this with you, so please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEST, as the team will be able to assist. All the best, Oricom Baby Care.