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Reviewer Photos & Videos
RhiannonBenalla
- 5 reviews
- Verified purchase
Great piece of mind
I have been using this monitor as a ftm and I absolutely love it, I just love knowing that it monitors her breathing so I know she is okay whilst I’m asleep, have not had a problem with it at all, I highly recommend this product to anyone, especially mums with a little anxiety around sids
1 comment
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Diana ZAU
- 2 reviews
Customer support is exceptional!
My husband purchased Owlet smart sock 2 based on exceptional recommendations from his friends. He also purchased spare 3 socks just in case.
I happened to run into an Owlet representative few days later and was chatting to him about colours available. He took down my details and promised to send me the color I am after. I couldn’t believe it... it arrived. I know this post is not about the ease of set up or reliability (will post that after bub is born), but this is about exceptional customer service, which let’s be honest, is hard to come by...Read more
nowadays. August 5th 2018 Update: As promised! Owlet review I cannot imagine closing my eyes for a minute without having the owlet sock on my bubby. The set up was super easy and this amazing chat support owlet has going on is very very well done. As a first time (very paranoid) mum, this is somewhat saving my sanity. Thank you to the guy who was at the baby show in April and told me all about this product.
5 comments
Team O.Owlet
Thanks for posting the review Diana, we are new in Australia so really appreciate everyone that writes about our baby monitor. We hope when you start using the Smart Sock, it will provide you and you... Read more
r husband peace of mind. Reach out to us if you need any help setting it up. Owlet Team.Team O.Owlet
Thanks for the updates Diana Z, great to know our Smart Sock is still providing you with peace of mind. Owlet Team.
Guys your product is amazing. Saved my daughter.
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I love it!
The peace of mind I feel now is priceless, it is super easy to set up and use and Im now not getting up every hour to check on her breathing. I know its reliable because its reacted when Ive put it on incorrectly and as soon as I take it off... its literally a life saver!
1 comment
Team O.Owlet
Lia, we are so glad our Smart Sock is helping you. Thanks so much for sharing your experience. Owlet Team.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Owlet Smart Sock 2 compares to other Baby Monitors
Know better, choose better.
Great peace of mind
The sock gives us great peace of mind when our baby is sleeping at night. She is not bothered by the sock and it stays on well. There were a few teething problems with the set up, but once they were sorted we have been very happy with the sock
1 comment
Team O.Owlet
Eddy, we're so glad or Smart Sock is working well in your house! Thanks for sharing your experience and do reach out to us if you have any questions in the future. Owlet Team.
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CharlesSydney
- 2 reviews
Love the idea, doesn't live up to expectations!
We've been using the owlet for the past 5 weeks, I can't say that we've been using it consistently since we had problems with our first sock with it contentiously disconnecting with the base station. We spoke with a representative at a baby expo and Owlet were kind enough to send us a new sock, claiming it was a fault in the sock itself unfortunately, it didn't solve the issue.
Our baby's room is less than 10 meters from our bedroom and the signal travels through a couple of walls so this could be affecting it but we were reassured by the O...Read more
wlet representative that shouldn't be causing the disconnection. In addition, the disconnection isn't being caused by movement since we've monitored this on numerous occasions. We've gotten to the point where it's more of a pain to use the sock since more often than not it will disconnect itself a couple times a night. We really wanted to love this product but we've already decided to send it back, disappointing.1 comment
Owlet Baby Care USOwlet
Charles, we're so sorry to hear the new sock didn't help resolve the problem and we'd love the opportunity to get everything running smoothly for you! Please feel free to reach out to our tech support... Read more
team at 1800 731 665 so we can look into this for you.Similar opinion? Write a review on ieatwords.com.au!
MustafaGreenway 2900, ACT
we are using it however we still have doubt about how accurate it is.
It was really easy to setup. In the mean time we are having some difficulties to get numbers after wear before my little one go to bed. Is there a test to show how accurate owlet is? We do not have chance to investigate this!
By the way, I have to purchase an iOS device to export daily report because android version does not have this feature yet. On the contrary, iOS version does not real time.monitoring as android has. Is that correct or I could not find the way to do that?
3 comments
Owlet Baby Care USOwlet
Hi, thanks for sharing your experience with us!
The ability to view the live readings is available through the Owlet Baby Care app for both iOS and Android devices and can be found in the Google Play Store and App Store under that name. ... Read more
Historical data tracking and sleep trends are only available on Connected Care, a separate app available by subscription, that is currently only available for iOS devices. Connected Care is an additional and optional app that offers further insights and analytics. The Smart Sock works best when your little one is sleeping in their own sleep space like a crib or bassinet. Movement can affect the Smart Sock's ability to get a good reading so if your bub is moving around before sleeping, you may get a 'wiggling' notification before it's able to pick up readings. If you have any technical questions, please don't hesitate to reach out to our team at 1800 731 665.Should we pay for Connected care application?
Owlet Baby Care USOwlet
While Connected Care is available by subscription, it's completely optional and up to you! Feel free to just use the free Owlet Baby Care app.
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yossimelbourne
A Must have!
My wife and I were looking for some sort of a monitor as our baby would only sleep on his stomach and our pediatrician told us not to allow him. (then again the dr wasn't at home with us when the baby would scream his head off when we put him on his back)
We looked at a few different kinds and brands of monitors but none were amazing. We then came across the Owlet at a baby show. It was far better then every other brand we saw. Yes I will tell you off the bat its not cheap........ then again having kids isn't cheap :) In all fairness we loo...Read more
1 comment
Team O.Owlet
We are so glad our Smart Sock was able to help you Yossi. Thanks for sharing your experience. Owlet Team.
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- Verified purchase
Great for peace of mind
I’m very happy with the owlet 2 days after having it my twin girls ended up with rsv so it really helped check oxygen levels they ended up in hospital in the end due to the low oxygen and they had to be placed on oxygen to help them breath if I hadn’t if had an owlet I wouldn’t of known how seriously the twin was
1 comment
Owlet Baby Care USOwlet
Wow, we're so glad to hear you were able to get your little ones the help they needed. We hope they get better soon! Thanks for sharing your experience and best wishes from the Owlet Team!
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Questions & Answers
NJKasked
Is there a difference between the smart sock 2 and smart sock? Some stores advertise the smart sock 2 but owlet only calls it smart sock..
1 answer
Team O.Owlet
Hi NJK, they should all be the Smart Sock 2. The original Smart Sock phased out many years ago and was never imported into Australia. Kind regards, Owlet Team.
Susan K.asked
When you say suitable from birth, can you please advise what size that is. A couple of reviews make note of the fact the socks do not fit I’m concerned we will have this issue. We have a premi baby, she is little and I want to know that the Owlet will fit her.
3 answers
Team O.Owlet
Susan K. Babies differ so much one from another. Generally, the three sizes of socks that come with the Smart Sock will cover the first 18 months, or from birth to 25Ibs in weight. The SS2 is not suitable for premature babies, both in terms of the smallest fabric sock not being a good fit as well as the accuracy levels of the pulse oximeter.
Do give us a call if you have more questions, we want to be sure that you're making the right decision for your circumstances. 03 9588 0999.
Kind regards.
Hi Susan, I bought this for our baby who was born at 27weeks. When we bought him home he weighed 3.5kg and we have been using the monitor since day one. Hope that helps.
Thank you Sonya Seal, appreciate the reply.
Karen R.asked
Do the monitors work with twins, having two devices in on room or is there to much interface?
1 answer
Team O.Owlet
Karen R, yes, our SS2 does work with twins, though you will need to buy two complete units of course. If you would like a full run down of how, perhaps give us a call on 03 9588 0999 - it would be easier to explain over the phone. Kind regards, Owlet Team.
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Team O.Owlet
Rhiannon, we are so glad to hear our Smart Sock is helping you. Thanks so much for sharing your experience, that's really important to us. Owlet Team.