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Reviewer Photos & Videos
Cassandra and SallyPerth, WA
- 2 reviews
Would shop around next time
Pushy sales staff. Contact prior sale is very good. After sale customer service was not as great. They can install with a few days, but take about 2 weeks to fix their original error. Quality is worse then we expected. We have light streaks continually coming through (not huge, but enough to bother me)?
1 comment
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SandyPerth, WA
Cool it down
Great service and installation, the front of the house looks fantastic. It is so much cooler with the roller shutters in, the front rooms are at least 10 degrees cooler than before.
1 comment
alexOzShut
Hi Sandy. Thank you for your 5 star review and kind words. If we can be of any future assistance please don't hesitate to get in touch on 13 20 68
Team OzShut :)
Similar opinion? Write a review on ieatwords.com.au!
Tania JonesPerth, WA
Great and fast service
Salesman came out to the house and went through options. Measured up and installed by such a brilliant workman. The workman was clean, tweak some last minute changes and clean up after himself. The result is a darker room and security. Highly recommended.
1 comment
alexOzShut
Hi Tania. Thank you for your 5 star review and kind words. We always aim to provide a 5 star service to our customers and we are all very pleased to see that we were able to do this for you. Thank you... Read more
again and if we can be of any further assistance please don't hesitate to contact us on 13 20 68 Team OzShut :)Similar opinion? Write a review on ieatwords.com.au!
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RochellePerth, WA
Great Service, Easy installation
easy process,
salesman came to our house to run us through our options, we went one room electric and one room manual. never had such a good sleep, light reduction is incredible.
it has made the room a little more hot, which we were expecting the opposite, seems like you need to open the room up late aftenoon and shutter up before bed.
feel a lot more safe and secure in the house.
great overall experience. would recommend.
1 comment
alexOzShut
Hi Rochelle. Thank you for your 5 star review and kind words. We certainly try our best to provide the service you have described. Its fantastic to hear how good they were to you. Thank you and if we ... Read more
can be of any future assistance please don't hesitate to get in touch on 13 20 68 Team OzShut :)Similar opinion? Write a review on ieatwords.com.au!
Tonnie HasseltPerth, WA
We feel much more secure and can regulate the inside temperature of the house much better
We did not need to visit the store as we knew what we wanted. An Engineer measured all windows and doors and filled in the order. Within a week we had the shutters installed and working. The installation of 7 shutters took less than a day! We had a post-purchase issue with one of the electrical security shutters at a door, which was rectified within 2 days. Very satisfactory.
1 comment
alexOzShut
Hi Tonnie. Thank you for your 5 star review and kind words. Hearing how happy you are makes it worth the while to go the extra mile for our customers. We always strive to leave a lasting positive expe... Read more
rience and it fantastic to see that we were able to do this for you. So thank you again and please don't hesitate to contact us on 13 20 68 if we can assist with anything else. Team OzShut :)Similar opinion? Write a review on ieatwords.com.au!
It is superb. Gives us peace of mind.
The process to get the product was very easy and quick. Offers were great and the services were outstanding. The product itself looks good and blends with the house naturally.
1 comment
alexOzShut
Hi Manshor. Thank you for your 5 star review and kind words. We are always striving for the perfect finish for our customers and we are pleased to see that we did that for you.We will be sure to comme... Read more
nd the team on a job done well. Please don't hesitate to call us on 13 20 68 if we can help with anything else Team OzShut :)Similar opinion? Write a review on ieatwords.com.au!
Jeff and Alvera GibbsPerth, WA
Wow what a change
Thanks to the crew @ Oz Shut we now have shutters on the lounge and the kitchen windows. These have made a huge difference with the windows not getting as hot. What an awesome job and thanks very much for the advice and the installation.
Cheers
1 comment
alexOzShut
Hi Jeff and Alvera. Thank you for your 5 star review and kind words. If we can be of any future assistance please don't hesitate to get in touch on 13 20 68
Team OzShut :)
Similar opinion? Write a review on ieatwords.com.au!
LizPerth, WA
Thankyou OzShut for all the advice and service you have given me.
I am so pleased with my shutters that I have had my whole house done and I'm glad I did. With the hot weather we have just had my rooms have been cool and not hot and stuffy. I did have a problem with 2 of my shutters but they came out and fixed them within 2 days of ringing OzShut. I cant thank them enough for the service and especially for a cool house for the summer and not so cold in the winter. Once again thankyou OzShut.
1 comment
alexOzShut
Hi Liz. Thank you for your 5 star review and kind words. We always aim to provide a 5 star service to our customers and we are all very pleased to see that we were able to do this for you. Thank you a... Read more
gain and if we can be of any further assistance please don't hesitate to contact us on 13 20 68 Team OzShut :)Similar opinion? Write a review on ieatwords.com.au!
Vereker J.Perth, WA
Totslly satisfied
Service was good. The tradesmen solved a tricky instal and left the area very clean.Follow up good but not invasive. Product does all that was promised and more. I will.be using them again. The shutters reduce noise in my unit.
1 comment
alexOzShut
Hi Vereker. Thank you for your positive review and kind words. We certainly try our best to provide the service you have described. Its fantastic to hear how good they were to you. Thank you and if we... Read more
can be of any future assistance please don't hesitate to get in touch on 13 20 68 Team OzShut :)Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how OzShut compares to other Blind & Shutter Shops
Know better, choose better.
We dont know how we coped before having rollershutters.
We love having rollershutters, keeps the afternoon sun and heat out, and love having the extra security! Although the phone calls from oz shut were very annoying after applying for a quote online, i would get atleast 3 spam calls everyday from them for months before i organised to get them installed. However im glad we have finally got them and we got them for a good price, im sure if we have any problems with the shutters that the team would be very helpful.
1 comment
alexOzShut
Hi Jess. Thank you for your positive review and kind words. Hearing how happy you are makes it worth the while to go the extra mile for our customers. We always strive to leave a lasting positive expe... Read more
rience and it fantastic to see that we were able to do this for you. So thank you again and please don't hesitate to contact us on 13 20 68 if we can assist with anything else. Team OzShut :)Similar opinion? Write a review on ieatwords.com.au!
Sarah EvansMelbourne
- 2 reviews
More than happy!
Best way to describe our shutters, very professional and easy process from start to finish, product quality is great, we are very happy with the end result! Money well spent.
1 comment
alexOzShut
Hi Sarah. Thank you for your 5 star review and kind words. We are always striving for the perfect finish for our customers and we are pleased to see that we did that for you.We will be sure to commend... Read more
the team on a job done well. Please don't hesitate to call us on 13 20 68 if we can help with anything else Team OzShut :)Similar opinion? Write a review on ieatwords.com.au!
Michael CockerPerth, WA
- 3 reviews
GOOD PRODUCT
The service was excellent .Every thing was planned and completed on time, just plain good service and follow up cant think of any thing else I told my son and he bought some shorly after
1 comment
alexOzShut
Hi Michael. Thank you for your 5 star review and kind words. If we can be of any future assistance please don't hesitate to get in touch on 13 20 68
Team OzShut :)
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
GmanPerth, WA
Roller shutter experience
Had great fast service and shutters work awesome i had a issue once when the where getting caught on the window they came out the same day and fixed it no charge no worries
1 comment
alexOzShut
Hi Gman. Thank you for your 5 star review and kind words. We always aim to provide a 5 star service to our customers and we are all very pleased to see that we were able to do this for you. Thank you ... Read more
again and if we can be of any further assistance please don't hesitate to contact us on 13 20 68 Team OzShut :)Similar opinion? Write a review on ieatwords.com.au!
WENDY
- 3 reviews
great service and on time
Contacted OZ SHUT and arranged a time and date for a quote. They turned up on time and provided all the info I needed to make a decision. I am a previous customer and have been satisfied with their product on both occasions I have used them. The installer and electricians were very good and did an excellent job, and did it on time and when promised. I am very happy with the service provided from start to finish.
Mike
1 comment
alexOzShut
Hi Wendy. Thank you for your 5 star review and kind words. We certainly try our best to provide the service you have described. Its fantastic to hear how good they were to you. Thank you and if we can... Read more
be of any future assistance please don't hesitate to get in touch on 13 20 68 Team OzShut :)Similar opinion? Write a review on ieatwords.com.au!
Security Shutters
Extremely grateful for the knock on the door by the OzShut salesman. Started with 1 roller shutter quickly turning into 4 motorised shutters. So easy to use. Great for keeping out the heat. Money well spent for security.
1 comment
alexOzShut
Hi Karo. Thank you for your 5 star review and kind words. Hearing how happy you are makes it worth the while to go the extra mile for our customers. We always strive to leave a lasting positive experi... Read more
ence and it fantastic to see that we were able to do this for you. So thank you again and please don't hesitate to contact us on 13 20 68 if we can assist with anything else. Team OzShut :)Similar opinion? Write a review on ieatwords.com.au!
Find out how OzShut compares to other Blind & Shutter Shops
Know better, choose better.
Happy with the OZ shutter
Installed on time had slight issue with electric shutter not closing properly but rang OZ shutter they came out a few days later and repaired the issue that day
Very happy with the purchase
1 comment
alexOzShut
Hi Jane. Thank you for your 5 star review and kind words. We are always striving for the perfect finish for our customers and we are pleased to see that we did that for you.We will be sure to commend ... Read more
the team on a job done well. Please don't hesitate to call us on 13 20 68 if we can help with anything else Team OzShut :)Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
JillSPerth, WA
Shutters for security for open windows.
person who came to give the quote was on time. Work at time of installation efficient and tidy. Installation and electrician both on the same day. The work quality was good. I have had 2 installation jobs done some years apart. Everything works well.
1 comment
alexOzShut
Hi JillS. Thank you for your 5 star review and kind words. If we can be of any future assistance please don't hesitate to get in touch on 13 20 68
Team OzShut :)
Similar opinion? Write a review on ieatwords.com.au!
MariePerth, WA
Money well Spent
We were never interested in Roller Shutters but moving to a new area with more traffic and street lights, we decided to put them on our front rooms, the difference is amazing . They help block out noise, keep our bedrooms cooler through summer and give us a better sleep in a dark room. It has been money well spent. From start to finnish Oz Shut staff have been great . We would highly recommend them.
1 comment
alexOzShut
Hi Marie. Thank you for your 5 star review and kind words. We always aim to provide a 5 star service to our customers and we are all very pleased to see that we were able to do this for you. Thank you... Read more
again and if we can be of any further assistance please don't hesitate to contact us on 13 20 68 Team OzShut :)Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
AndrewPerth, WA
Good stuff!!
Thanks OzShut, the roller shutters are a great addition to my home. The Sales Rep presented the product in a no-nonsense way, the measuring guy answered some additional questions I had and the installer was brilliant - very methodical, answered more of my questions and cleaned the work area when he finished. The shutters have added security, taken the heat and light off the windows when I want that, prevented the strong winds from rattling the windows and the colour match to the gutters and downpipes makes it all look great!
1 comment
alexOzShut
Hi Andrew. Thank you for your 5 star review and kind words. We certainly try our best to provide the service you have described. Its fantastic to hear how good they were to you. Thank you and if we ca... Read more
n be of any future assistance please don't hesitate to get in touch on 13 20 68 Team OzShut :)Similar opinion? Write a review on ieatwords.com.au!
Love OzShut.
I work nights and the shutters keep the rooms pitch black they also have great benefit when heating or cooling the house.
Great service from Ozshut always on time and true to their word.
1 comment
alexOzShut
Hi Tim. Thank you for your 5 star review and kind words. Hearing how happy you are makes it worth the while to go the extra mile for our customers. We always strive to leave a lasting positive experie... Read more
nce and it fantastic to see that we were able to do this for you. So thank you again and please don't hesitate to contact us on 13 20 68 if we can assist with anything else. Team OzShut :)Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Cam Basked
Absolutely pathetic. Took ages to get back to us. Once installed, they decided that one of the windows needed an electric shutter AFTER installing it and didn't advise us of the $500 fee. They then took 2 weeks to instal the electric point.
Then they forgot to put the stripes on the shutters and took 3 months to get back to us about the complaint. They blamed mum for not checking the contract. Well mum has never seen their previous contract and how was she meant to know it was meant to stipulate that the shutter has a stripe? So now we're stuck with plain shutters that look boring.
I was a witness when mum chose the shutters.
Absolutely pathetic, inaccurate and slow service.
1 answer
alexOzShut
Hi Cameron. Thank you for your question. I am sorry to hear that you haven't had a great experience with us. If i could please ask you to contact myself directly on 9208 7888 i would like to see if we can restore your faith.
Regards Alex Sanderson
General Manager
Lilasked
How do you clean the inside of the shutters?
We have sliding Windows so. The open side is ok but the fixed side is near on impossible.
2 answers
Although we do not have OzShut roller shutters I imagine this question would be relevant to all brands of roller shutters. If you have the roller shutters down but open with all the little slits opened the water should be able to enter the slits and thereby clean the inside of the roller shutters. I would recommend using a pressure washer for the sheer power as opposed to a garden hose.
Closes shutters but leave the slats open (tiny vent holes) and hole with high pressure hole or strong nozzle. That's how maintainenc guy explained it years ago however, I've not needed to do this except to wash outside and joins. Hope that helps
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alexOzShut
Hi Cassandra and Sally. Thank you for your review. Sorry to hear that the team haven't fixed that for you yet. If you can please contact me personally so that i can organise this for you that would be fantastic.
Alex Sanderson... Read more
General Manager 08 9208 7888