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Reviews

4.6

1,158 reviews
5
(883)
4
(184)
3
(21)
2
(6)
1
(64)
  • Product Quality
    4.9 (339)
  • Return Claim MadeYes (9) · No (329)
  • Customer Service
    4.8 (320)
  • Warranty Claim MadeYes (14) · No (323)
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Mark

MarkPerth, WA

Seamless delivery

published

Came when they said they would. Did a clean and tidy installation. Electrician came on time and did a great job. Pleased with the whole experience.I would recommend Ozshut for any shutters you need.



1 comment
OzShut
alexOzShut
Peter brunt

Peter bruntPerth, WA

Big difference

published

House is so much cooler it feels a lot more private . Service from start to finish was of a high standard we would definitely recommend these shutters to anyone.Would like to see a bit more of a colour range

1 comment
OzShut
alexOzShut

Perfect shutters and service

published

With the birth of a new baby upcoming, my partner and I were looking for shutters for our nursery to both block out light and for security to keep our little one safe and sound. We were very pleased with the sales person who came to give us the initial quote as he listened to what we were looking for. The shutters were installed, with great service and professionalism. We love our Ozshut shutters

1 comment
OzShut
alexOzShut
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Great experience!

published

My old shutter had died on me and after a few random quotes I chose Oz Shut and am extremely pleased with the result. From the first phone call to the office, to the Rep to the installers and electricians, I was impressed with the great service and professionalism. The Shutters were installed on time and the old one was taken away without any fuss. It was not an easy job but it was done courtesy and efficiency and there was no mess left behind!!! Great Job!

1 comment
OzShut
alexOzShut
Mike

Mike

  • 2 reviews

Great Job, rolled up on time and gave good service.

published

I am very happy with my new roller shutters from Ozshut they provided a no fuss, hassle free service, the install went without any problems and I was happy with the price that I paid.
The shutters have improved the look of the front of my property immensely and have provided a heat and sound shield to the front rooms.

1 comment
OzShut
alexOzShut

Hi Mike. Thank you for your 5 star review and kind words. If we can be of any future assistance please don't hesitate to get in touch on 13 20 68

Team OzShut :)

Dorothy

DorothyPeel, WA

Great shutters

published

Great roller shutters, Got them for security reasons, easier to sleep when on night shift with a darker room. Installation went smoothly by authorised contractors. Sales Consultant was helpful. Highly recommended, strong structure,

1 comment
OzShut
alexOzShut
PeterF

PeterF

  • 3 reviews

Dodgy - make sure you get a 2nd quote

published
1 comment
OzShut
alexOzShut

Couldn’t of been smoother

published

Oz Shut delivered exactly what we requested, at a great price.
From the initial salesman to finishing contracting everything went seemless.
The installer was on time, professional and cleaned up/left in the time frame he had stated, which can actually be a rarity and it’s refreshing when you have a day planned. The visual finished product was excellent and strong, and has exceeded expectations. The heat reduction alone is amazing. We will be getting more from Oz shut in the future.

1 comment
OzShut
alexOzShut
Coral

CoralPerth, WA

Very Happy

published

Already having some shutters from another Company we decided to have more of our windows installed with shutters and we chose OzShut for this. The service we received from the Salesperson, Measurer to the Installer was very professional and we have been very happy with our purchase.

1 comment
OzShut
alexOzShut
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Perfect!

published

Good quality and services! Recommended It! They did really a good job. Our house is more secured now. Thanks to the OZ shut providing the services to us. more power!

1 comment
OzShut
alexOzShut
Nicole

NicolePerth, WA

Overall satisfied

published

I found Oz shut fast and easy to deal with in regards to the Initial measuring and installing and the product looks great. However what disappointed me was the wait for the custom made part of my window that had to be remade as it wasn’t done properly the first time-took three weeks and I called every week to see why it was taking so long. Maybe for the future Oz Shut should be the one calling the customer to keep them up to date.

1 comment
OzShut
alexOzShut

Hi Nicole. Thank you for your positive review and kind words. We will certainly take your advice into consideration. If we can be of any future assistance please don't hesitate to get in touch on 13 20 68

Team OzShut :)

Nick

NickPerth, WA

Great product

published

they did a good job and did not take long to put them up, they where very efficient and professional in the work, and we are very happy with the shutters and the installation.

1 comment
OzShut
alexOzShut

Amazing has done exactly what was promised & advertised

published

Staff, sales & installer were extremely knowledgeable friendly, supportive.
Can't say Enough praise for the whole team. Before & after sales & installation service is fantastic.
Thank you all for everything.
Looks great on the house as well.

1 comment
OzShut
alexOzShut
Manjinder J.

Manjinder J.Perth, WA

Great job oz shuts

published

Ozshut done great job for me with good price .Thank you ozshut and I am really happy with the service and work done by oz shut. Highly recommend for future.

1 comment
OzShut
alexOzShut

Very happy with the product

published

Very satisfied with the service provided and very happy with customer care as well and definitely a product to recommend others so everyone can take benefit and enjoy a great privacy of their own

1 comment
OzShut
alexOzShut
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Best thing ever

published

The Shutters and easy to use and work great at keeping heat and light out, super impressed with the service and after care everyone is so helpful and professional. Thank you.

1 comment
OzShut
alexOzShut

Hi Elizabeth B. Thank you for your 5 star review and kind words. If we can be of any future assistance please don't hesitate to get in touch on 13 20 68

Team OzShut :)

Dani G.

Dani G.Perth, WA

Perfect

published

Easy easy easy,
Customer service great! Price was given on the day and we had a chance to decide over a few days
Installed nicely
Explained how to use after installation.

1 comment
OzShut
alexOzShut

Great product at a Great Price

published

The sales consultant was very helpful in taking measurements at my house and also very friendly. I didn't find the sales tactics pushy at all (as previously warned). Once the consultant quoted me the price I was pleasantly surprised. Everything was installed on the date I specified, and the electrician was very clear on how to use the product.

A few months using our new shutters, my Fiancee and I are very happy with how much light and heat they keep out. We've had no technical issues, the product works perfectly, and looks good too!

Thanks OzShut.

1 comment
OzShut
alexOzShut
Julie

JuliePerth, WA

  • 2 reviews

Love my New Shutters

published

I was very happy with the whole procedure, from the sales rep up to the installation of my shutters.
Was very impressed by the noise reduction and the darkness of the room including how cool my bedroom now is. The gentleman who installed my shutters was friendly and got the job done extremely quickly. The electrical guys were pleasant and fast working. All in all I was very impressed with the professionalism of the entire team.. Thanks everyone involved for making my experience a good one!

1 comment
OzShut
alexOzShut
Jordan

JordanPerth, WA

Fantastic product

published

OzShut roller shutters are absolutely amazing. They do everything we wanted them for. They cut out the light completely and keep the heat off the windows. Great investment for any home

1 comment
OzShut
alexOzShut
Page 3 of 58
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Questions & Answers

Cam B

Cam Basked

Absolutely pathetic. Took ages to get back to us. Once installed, they decided that one of the windows needed an electric shutter AFTER installing it and didn't advise us of the $500 fee. They then took 2 weeks to instal the electric point.

Then they forgot to put the stripes on the shutters and took 3 months to get back to us about the complaint. They blamed mum for not checking the contract. Well mum has never seen their previous contract and how was she meant to know it was meant to stipulate that the shutter has a stripe? So now we're stuck with plain shutters that look boring.

I was a witness when mum chose the shutters.

Absolutely pathetic, inaccurate and slow service.

1 answer
OzShut
alexOzShut

Hi Cameron. Thank you for your question. I am sorry to hear that you haven't had a great experience with us. If i could please ask you to contact myself directly on 9208 7888 i would like to see if we can restore your faith.

Regards Alex Sanderson
General Manager

Lil

Lilasked

How do you clean the inside of the shutters?
We have sliding Windows so. The open side is ok but the fixed side is near on impossible.

2 answers
Sharon H
Sharon H

Although we do not have OzShut roller shutters I imagine this question would be relevant to all brands of roller shutters. If you have the roller shutters down but open with all the little slits opened the water should be able to enter the slits and thereby clean the inside of the roller shutters. I would recommend using a pressure washer for the sheer power as opposed to a garden hose.

NurseyDS
NurseyDS

Closes shutters but leave the slats open (tiny vent holes) and hole with high pressure hole or strong nozzle. That's how maintainenc guy explained it years ago however, I've not needed to do this except to wash outside and joins. Hope that helps

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