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161 questions from our users

Old John
Old Johnasked

Have complained about this recorder before. Now it's decided to record non stop on Channel 10/13 shows & am unable to stop the recorder without taking wife's set recordings out also!
Panasonic did not contact when faults first happened. As a pensioner I cannot afford to go out & just buy a new unit when it plays up especially whilst this COVID-19 virus is killing off people.
Old John.



6 answers
Bundy
Bundy
Old John
Old John

Thank you Bundy, I did have it switched off & disconnected for 40 minutes but to no avail. I'll give it another go & let you know.
Many thanks for your advice
Old John.

Karen A
Karen A
Richard M.
Richard M.asked

Hi got D-40 and now got D-80 On front of pvr what does it mean



No answers
Kim B.
Kim B.asked

Does this play DVDs? It says it does & I’ve pulled down the front panel but can’t open the disc slot

2 answers
Karen A
Karen A

hahahahahahaha!

Bundy
Bundy

No DVD function on this unit

Bert
Bertasked

How can I add apps to this recorder for example STAN



2 answers
Panasonic
Panasonic Australia C.Panasonic

Hi Bert, sorry but you can't add apps to this recorder.

Bert
Bert

disappointing I will be getting rid of this unit and will not buy any more panasonic equipment

Sean K
Sean Kasked

Have a new 260gn with only one HDMI port am I able to connect my standard Foxtel box to record programs. Tried everything but can’t see a way.

1 answer
Samaxy
Samaxy

Get a multi hdmi switching box. Run main hdmi to the 'in' on the switching box, then two hdmi's to your two devices. priced beween $10 - $40, Google it.

Michael N.
Michael N.asked

What is the best process for accessing Amazon Prime

4 answers
Panasonic
Panasonic Australia C.Panasonic

Hi Michael, Amazon Prime isn't available on this product.

Michael N.
Michael N.

Is there no way to install the Primevideo APP ? What about Disney + ?

Michael N.
Michael N.

Why can't they be accessed via the web brouser ?

P Cahill
P Cahillasked

Got a HWT260. When playing back prerecorded programs, often there is no sound attached,if I briefly press Slow forward button on remote, sound comes on but at slightly faster speed. Have Bauhn TV and external Bauhn speakers connected. Anyone know what the problem could be? Cannot find anything useful in manual about this

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi P, please contact our customer service team on 132600 for further assistance. Sorry we can't answer directly on here as we need to try some trouble shooting steps with you.

George Evans
George Evansasked

Is there any way to transfer video copied to a USB Drive to a PC ?

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi George, no you are unable to do this. The USB is meant as a backup device to use on this product only.

George Evans
George Evansasked

How do I access programs copied to a USB (On my PC).

4 answers
Bundy
Bundy

Not doable, if recorded on DMR-HWT260GN it can only be viewed on same unit. Poor but panasonic's way of avoiding copyright infringement I guess.

George Evans
George Evans

Totally Absolutely SUCKS.
Would Never have bought it if I knew that !

Panasonic
Panasonic Australia C.Panasonic

Hi George, sorry to hear you aren't happy about this. A USB is a back up device to be used only on this product.

Kelly Clark
Kelly Clarkasked

DMR-HWT260 I want to record something every weekday afternoon...how? Thank you

2 answers
Karen A
Karen A

read the instruction book ... tells all

Kelly Clark
Kelly Clark

No it doesn’t, hence the question.

TechGuy
TechGuyasked

Hi there, due to the panasonic DMR-BW780 not being able to view SBS World Movies nor Viceland, looks like i'll need to update to the newer HWT260GN.

Q: Panasonic, will the new DMR-HWT260GN view these channels correctly?
Q: Can i transfwer my movies easily from the old on eto the new one without going through the dreaded DVD-R?

1 answer
Bundy
Bundy

Not Mr Panasonic but.....
Q1 Yes
Q2 No

Dexter
Dexterasked

Hi, I am wondering if the DMRHWT260GN will be fully functional with an old Panasonic
Plasma model TH-50PZ700A ? I currently have an older Panasonic twin tuner SD PVR and which has been awesome but would now like to view and record the new HD free to air channels using my old TV.

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi Dexter, there will be no issues with the connection of the recorder to your TV as you can run it via HDMI.

Ali
Aliasked

Hi there, how do I watch SBS On Demand on my DMR-HWT260 ? If I click on a program it says there is no video available, then it says SBS On Demand is not available, try again later.
Thanks!

1 answer
Bundy
Bundy

Back to basics, Make sure you have internet connection. If this not problem try switching unit off at power point and restart.

Chris W
Chris Wasked

What types of usb hdds are compatible with my DMR-HWT 260 ?

5 answers
Bundy
Bundy

Haven't found one that doesn't work but that's jus me, check manual.

Chris W
Chris W
Bundy
Bundy

There is a maximum size if I remember right. 1Tb or less should be fine.
It's posable you may have to reformat the USB HHD but that's not hard to do with any computer.

John N
John Nasked

I have a 10 yo Sony LED TV, which is non HD. Will the HWT260GN be compatible?

2 answers
Karen A
Karen A

not unless you get a special cable. JB HiFi could advise. I got a new TV from them for $200 instead of the cable. much better picture

John N
John N

Thanks

Ian M
Ian Masked

How do I update the SBS streaming App on network?

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi Ian, please contact our customer service team for assistance on 132600.

madent
madentasked

Hi...
Has anyone used the series recording function on this recorder.
can it be set from the guide or is it only from keyword.
Cheers

No answers
Izzy
Izzyasked

There is not a mute option. Surely we don't have to listen to ads.

3 answers
Karen A
Karen A

use the mute option on your TV remote

Panasonic
Panasonic Australia C.Panasonic

Hi Izzy, the sound isn't controlled by the recorder, as mentioned above you will need to use the TV or your sound system remote.

Izzy
Izzy

Thank you. We have been doing that. We have been spoiled by having a Topfield PVR which more user friendly. We are getting used to the Panasonic .

R-Mac
R-Macasked

My DMR-HWT260 won't play recorded videos. I was trying to fix it not accessing Netflix and now as soon as I press play on a recorded peogram it goes back to live TV.

1 answer
Karen A
Karen A
Lee
Leeasked

when recording a tv show and then try to watch another channel, it won't let us. It comes up as 'no signal' We haven't had this issue before, any suggestions

3 answers
Karen A
Karen A

you can't record 2 programs and watch a third channel at the same time... yes, I am furious about that as nowhere is this fact revealed until you unpack and set up the recorder and then read the small print!!

Panasonic
Panasonic Australia C.Panasonic

Hi Lee, it would be best to try to do a factory reset and see if that works. if it doesn't please call our customer service team on 132600.

Lee
Lee

All good now, turned it off at the main power point, waited 5 min and then turned it back on. Has been working properly since.

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