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Panasonic DMR-HWT260GN Questions & Answers
93 questions from our users
Mary E.asked
How can I increase the volume on the PVR. There is no volume control on the handset
1 answer
You adjust the volume with the unit that has speakers, most probably your TV.
You can do this from the PVR remote in most cases but will have to set it up. See manual.
Grahamasked
Can this machine play a recorded programme to an unconnected tv in another room using a home wifi network?
davehasked
when recording TV program how do you compensate for a program over-running the time
1 answer
Somewhere in the basic set up (I can't remember where exactly, check the manual or have a look through the function preferences on screen) is an option to have an automatic extension to all recordings. 10 mins is the longest extension - which often isn't enough.
Old Johnasked
Hi,
anyone had just one TV channel ie: Ten network (all 7 stations 1,10,11,12.13,14 &15) shows good reception levels, but cannot show what is on for the day! You can use the "i" button, but message shows "no programme data" then try to retrieve this data, new message states " the programme data was not able to be acquired". Yet will rest TV screen to "TEN" when it was on "Ch7"? Any clues?
No answers
Jennifer Gordonasked
I deleted 12 full length movies but it still told me there wasn't enough room to record. How can I fix it?
2 answers
Try resetting to factory defaults. And try unplugging the unit for a couple of minutes.
If that doesn't work perhaps try re-formatting the hard drive - it'll be in the manual somewhere.
Also note there is limit on the number programs set to record. So it may not be hard drive.
I don't know if it's number or recording time but have experienced the warning when setting lots of recordings.
Robert Tasked
Hi, I purchased the DMR HWT260 about December 2022 and the unit has worked well. However recently on playback from SBS World Movies, the video starts to distort. This can be a split in the picture or some pixelation.
I also noticed this when I was replaying live TV after pausing on ABC HD channel.
Is there a reason for this and is it associated with recording HD channels?
Is there a problem with the hard drive?
I don’t just want to reformat my hard drive as I have programs recorded. I have used 62 hours and still have 134 hours left.
Any thoughts?
Thanks
John
1 answer
Panasonic Australia C.Panasonic
Hi John, this sounds like the signal quality is dropping. You can rese the unit back to factory settings and you won't lost what is on the hard drive. You can also check the signal quality thru the unit, please five us a call on 132600 if you need some assistance.
Rory D.asked
Macclesmanasked
Our pvr is always glitching. It misses out on recording. Changes time slots. Records programs we didn't set. Its driving us crazy.
2 answers
this is a crap machine, I have no answers! hopefully customer service can advise, but don't count on a resolution. My machine decides to turn off because of "no activity"!! recently it decided to record programs I hadn't set, and you can't watch another channel if you are recording 2 x programs ridiculous! good luck
Panasonic Australia C.Panasonic
Hi Macclesman and Karen. Sorry for the problems you have experienced. We would suggest a reset to factory settings to see if that resolves the issues you have. If that doesn't work please contact our customer service team on 132600 for further assistance.
kevlyndacoasked
My Panasonic has recently begun saying it was recording two channels when it is only recording one. Won't let you watch TV. Definitely only recording one channel.
1 answer
Panasonic Australia C.Panasonic
Hi Kevlyndaco, we would recommend a factory reset to begin with. If this doesn't resolve it, please contact our customer service team on 132600 for further assistance.
John F.asked
Hello. We find the automatic classification of type of recording is haphazard, so can i edit the type to a realistic one and can we group recordings to suit us?
3 answers
Panasonic Australia C.Panasonic
Hi John, this is done by the broadcasters and not by Panasonic. You can't change that yourself.
2nd part: Bottom right hand side of page 30 of the operating manual has options to edit grouped titles and create groups. All I want (as in previous recorders) is to be able to sort recordings to groups such as names of person interested in viewing it. Thanks
This function was available in the previous models, sadly Panasonic has removed some of the really good functions
That is why it is not worth buying Panasonic anymore
wiggyasked
Can subtitles be turned on and off while watching a recording
1 answer
Same button on remote (Bottom right) just not instant requires extra navigation but easy. Remember recorded program may not have had subtitles in first place if it doesn't work.
Old Johnasked
Have complained about this recorder before. Now it's decided to record non stop on Channel 10/13 shows & am unable to stop the recorder without taking wife's set recordings out also!
Panasonic did not contact when faults first happened. As a pensioner I cannot afford to go out & just buy a new unit when it plays up especially whilst this COVID-19 virus is killing off people.
Old John.
6 answers
Hey John,
when recording 2 programs and you press "STOP" button you should get window with option to chose which recording to stop.
If you are recording because you hit "Pause" button you are now recording Live TV, when you press "Stop" button it will ask if you want to "Stop recording Live TV"
Note recording live tv can be stoped by turning unit off and then back on.
If none of this helps I would suggest reseting the unit,
Reset the unit as per manual ......
.
1 Press [/I] on the main unit to switch the unit
to standby.
If the unit does not switch to standby, press
[/I] on the main unit for about 3 seconds.
The unit is forcibly switched to standby.
Alternatively, disconnect the AC mains
lead, wait one minute, then reconnect it.
2 Press [/I] on the main unit to switch it on. If
the unit still cannot be operated, consult the
dealer.
Thank you Bundy, I did have it switched off & disconnected for 40 minutes but to no avail. I'll give it another go & let you know.
Many thanks for your advice
Old John.
hi Old John, I am sorry I can't give you any help. call customer service. I am constantly getting questions re this poor excuse for techno, I have written scathing reports about this machine but for some reason people think I have the answers! I don't know how I can delete my profile. good luck!
Richard M.asked
Hi got D-40 and now got D-80 On front of pvr what does it mean
No answers
Kim B.asked
Bertasked
How can I add apps to this recorder for example STAN
2 answers
Panasonic Australia C.Panasonic
Hi Bert, sorry but you can't add apps to this recorder.
disappointing I will be getting rid of this unit and will not buy any more panasonic equipment
Sean Kasked
Have a new 260gn with only one HDMI port am I able to connect my standard Foxtel box to record programs. Tried everything but can’t see a way.
No answers
Michael N.asked
What is the best process for accessing Amazon Prime
4 answers
Panasonic Australia C.Panasonic
Hi Michael, Amazon Prime isn't available on this product.
Is there no way to install the Primevideo APP ? What about Disney + ?
Why can't they be accessed via the web brouser ?
P Cahillasked
Got a HWT260. When playing back prerecorded programs, often there is no sound attached,if I briefly press Slow forward button on remote, sound comes on but at slightly faster speed. Have Bauhn TV and external Bauhn speakers connected. Anyone know what the problem could be? Cannot find anything useful in manual about this
1 answer
Panasonic Australia C.Panasonic
Hi P, please contact our customer service team on 132600 for further assistance. Sorry we can't answer directly on here as we need to try some trouble shooting steps with you.
George Evansasked
Is there any way to transfer video copied to a USB Drive to a PC ?
1 answer
Panasonic Australia C.Panasonic
Hi George, no you are unable to do this. The USB is meant as a backup device to use on this product only.
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