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ManpreetGreater Melbourne (Outer), VIC
Awesome service and quality
Patel blinds are very reliable and trustworthy.
We had Very good experience ...our home looks so beautiful with Sheer curtains and plantation shutters.....highly recommend... .....very genuine price and did perfect job.
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SanyaGreater Melbourne (Outer), VIC
Great Service
Our family have been dealing with Patel Blinds for awhile now and as always they have outstanding customer service. Their quality of blinds are fantastic and the whole team is always friendly and lovely to deal with. Highly recommend this company. You wont disappointed.
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Lynn MGreater Melbourne (Outer), VIC
Disgraceful, unprofessional and vindictive liars!
I had the misfortune of being stuck in the middle of a dispute with these people and my Estate Agent. The whole unit (2 storey) was to have the blinds replaced. The guy who measured up seemed nice but turned out to be a liar, the installer seemed nice but he too was a liar and the nasty old woman [name removed] who must be the boss (as no employee would be that stupid to talk the way she does) was the biggest liar of them all. Some of the blinds were wrong, others ill fitting and took a year to be put in. They had the landlords' money so they d...Read more
idn't care. It has been 2 weeks and they still have not come back to pick up the old blinds which were thrown in the front garden. Look at the photo. It is absolutely appalling behaviour on their behalf. They are not returning calls and think they have got away with treating people like this. It is not acceptable. The vindictive old woman [name removed] started screaming at me last time she rang as I dared to ask a question and one of my passengers recorded her. She was so busy belittling me, the fool didn't think anyone else was in my car. DO NOT use these people.Similar opinion? Write a review on ieatwords.com.au!
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BHUMIT MANKADGreater Melbourne (Outer), VIC
- 2 reviews
- 1 like
Even 1 star is too much for them... HORRIBLE EXPERIENCE
I dont like to put too long. But to cut it short and sweet. Please try and find some better option because its the worst option that you can ever have. My experience is such a long its difficult to describe here. Just to give you heads up its almost a year and still our work is not finished. Nor we have any proper communication on this.
Size was not proper
Fabric was not good at all
Curtain seems to be a cloth and not a curtain
Completely unprofessional service
No phone call answer or call back
Lack of knowledge about his own business.
Very good in marketing and attracting customers by words but when it comes to delivering the work they are 0.
They dont have value for the reference as well....Read more
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RameshWerribee
- 8 reviews
- 8 likes
- Verified customer
Excellent service
Great price and excellent after Sales Service. Kumar installed Security doors, Blinds and Fly Screens for us.Great after sales service
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perfect job done
great job with excellent customer service..keep it up mayur and team..very communicable professional team..thanks mayur looking forward to give them some more work
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- Verified customer
Excellent customer service & great product
Patel blinds came out less than two weeks ago for a quote and blinds, security doors and fly screens were installed today. Very quick and efficient. Great customer service and excellent product.
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SamMelbourne
- 2 reviews
No decision
Suppose to be good service with a cheep price but they disappoint me when the plantation shutter of the kitchen did not fit after many trials by the fitter.I am still waiting them to come and fix it since December 2017.
Will update my review if they fix it.
Sam
Craigieburn
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SantoshMelbourne
Terrible Service ..... Please don't choose this Blinds shop
Freakin idiots.... it’s been more than two months they are taking the measurement for a fly screen and keep trying different ones but doesn’t fit properly.
Looks like they don’t have any professional people to install the fly screens.
If these guys don’t give fix it in a week or give me my money back, I’ll have to proceed legally.
Please don’t choose this Patel blinds.
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ShazMelbourne
- 4 reviews
- 3 likes
Appalling service
Appalling service!!! Wouldn’t even score one star. No customer service at all, no follow up, they say they’ll call and don’t. Still waiting for management to call.
They have installed half my blinds - not what I wanted and half are crocked. When I called they said someone will call me to discuss 1 1/2 weeks later I get a call and the sales consultant blames me for the error saying ‘I told you it was like that’ ahh no they didn’t - lucky my husband was here as well. Now we have to have a witness to prove what was said. That is not on.
Wa...Read more
s told they will follow up and give me a call - no call. I called customer service on Friday and they said they will fix over the weekend and I’ll get a call on Monday. Guess what no call again. Called Tuesday and was given excuses asked for managers number to talk. No one answered and received message they will call when free. Still no call now they aren’t answering my calls or calling me back. With so much competition out there - customer service should be at the top of the list. This is ridiculous now been stressing for 3 weeks and still not resolved. Just waiting for Patel Blinds to answer to cancel everything and get refund!!!! Do NOT go with this company.Similar opinion? Write a review on ieatwords.com.au!
Jenarae
- 2 reviews
Fantastic
cannot fault this company. Excellent quality. Fantastic after service, nothing is too much trouble
for this company. Lovely people to deal with.
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Best price and quality- no need to look elsewhere.
Amazing service, couldnt fault. Had someone come to my place with samples and was quoted then and there. Best price i didnt even bother getting competive quotes because was such an amazing deal. Had my blinds installed within 2weeks after ordered which happened to be 1 week before Xmas. Being Xmas time and moving into a new house Patel blinds made 1 thing stress free and simple which by all means getting blinds installed before xmas let alone in 2weeks rarely happens. So thank you and would reccomend to anyone. My blinds look amazing and are great quality.
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Excellent service
Best service ever got in Australia. Products are very good and service is outstanding.staff is highly experienced and co-operative and know their work very well
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Francie7376Ringwood
- 24 reviews
- 36 likes
Not impressed!
We purchased blinds for our double storey house for what we thought was a great price. Unfortunately, Patel and his team did not inform us that once the plantation blinds are installed and the fly screen is behind them then we can never ever wash our windows. A year on and we had a professional window cleaner come to wash our windows but he could not and we were told these were the worst designed plantation shutters he had ever seen. In the bathroom, Patel's team nailed the entire plantation blind to the window so it can't even be opened. We...Read more
told Patel about this but he refused to take responsibility. When pressed he said he could come and remove them so we can remove the flyscreens but he would not commit to a date and time. Extremely disappointed! Once this company takes your money they don't care about their customers!Similar opinion? Write a review on ieatwords.com.au!
KetiPlumpton
Poor customer services after sale made
At the start everything was great until they made the sale.
From first day that our roller shutters have been installed we have had nothing but Lot of problems with them not working as they should the supplier has been out you our place numerous times over the last 2 years and yet still having same issues.
When we reported this to Mayur/Patel blinds it's like basically they don't want to own up to it .
We feel like they have made their sale and a not willing to fix the on going issues instead telling us that it's they way we use them ......Read more
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Micky Batramelbourne
- 3 reviews
World Class Service and Best Price
Have known Mayur for more than a decade now and decided to go with Patel Blinds for our 1st home. I must say that Mayur provided us with a very personalized service and genuine advice.
The quality of the product we received is amazing (could not fault it). The installation process was very smooth and professional.
I highly recommend Patel Blinds - Kudos to Mayur and his team.
Regards,
Micky
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AndyGreater Melbourne (Inner), VIC
- 3 reviews
- Verified customer
Best price and top class service
Bought my plantation shutters from Patel blinds and Kumar came to give us a quote.
On our request, he came back another day to explain us in detail how everything is going to work and size of each panel and hinge side etc.
He's really thorough and attention to detail is great.
Would highly recommend Patel blinds.
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Very good service
Have used them on multiple occasions
Easy to deal with ... very helpful
Always very professional and above expectations
Will definitely recommend.
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SagarKGreater Melbourne (Outer), VIC
- 7 reviews
One Of The Best Ones Around!
These guys are the best. Amazing service, highly professional and vast range of products with very competitive prices. After installation service is also amazing. You can't go wrong with Kumar and Mayur of Patel Blinds.
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