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Reviewer Photos & Videos
Happy customerSouthwest, VIC
- 3 reviews
- 3 likes
Perfect business
Perfect business with perfect service excellent communication
Very happy with my purchase I received in 2 days with rush express service and I couldn’t be any happier Your engraving is perfection 10/10
1 comment
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Laura
- 2 reviews
- 1 like
Excellent customer service, amazing product!
Absolutely oustanding customer service! I purchased personalised engraved photo frames. Communication and customer support was brilliant I was sent a draft of my artwork to review, prior to making my purchase. Order was filled and shipped in a very timely manner. Highly recommend!
1 comment
Matthew M.Personalised Favours
Wonderful to hear Laura! Thanks again for your great feedback :)
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Great communication, product and quick delivery!
Personalised Favours were so helpful via email communication and were able to accommodate my request for personalised candles with guest names printed on the top. Products were delivered in a week following art confirmation and absolutely love them! Highly recommended
1 comment
Matthew M.Personalised Favours
We are so glad you had a great experience with us! Thank you :)
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GinaSouth-East, TAS
Great product and excellent customer service
Needed to get a 50th present last minute, ordered the engraved wine box. It looked as perfect as the pictures and was delivered so fast! Judy handled my query so well and got it all sorted for me even after hours she was working on my order to get it shipped out ASAP. What a great experience and will definitely be ordering again and again. Thank you A+++++
1 comment
Matthew M.Personalised Favours
You are welcome back anytime! Thank you for your great feedback :)
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ChrisSydney, NSW
A great example of what customer service should be
Very friendly and helpful people. Great product and even better service. You won't be disappointed.
Personalised Favours did everything to help achieve a very quick turnaround and delivery. Nothing was a problem.
When the freight company broke the consignment, Personalised Favours replaced the item without hesitation or additional cost.
Chris
1 comment
Matthew M.Personalised Favours
We are delighted to hear that Chris and i'll pass this on to the team. Thanks for your great feedback :)
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Exactly what I ordered!
I ordered both a vase and a hip flask to be personalised for my daughter's godparents as a thank you. Both items are beautiful and exactly as ordered. The box also arrived faster than expected, and I love that they send you proofs to review before they make it just in case.
All up impeccable service and quality.
1 comment
Matthew M.Personalised Favours
Thank you for your wonderful feedback! :)
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Tamara T.Sydney, NSW
Fast Service with Perfect Products
I placed an order last week and was told it would take 5-10 business days for production and then be here. It arrived much quicker than anticipated and I couldn’t be happier!
1 comment
Matthew M.Personalised Favours
We aim to please! Thank you for your great feedback Tamara :)
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MRS_PGreater Melbourne (Outer), VIC
Fast Awesome work
I cant thank Jamie-Lee Duncan enough for my order. Had a bit of a mix up but she fixed it straight away and BOOM! At my door step the next day!! Thank you so much and I will order again from here x
1 comment
Matthew M.Personalised Favours
I'm so glad we could fix that issue for you and in a speedy time frame too. Thanks for your feedback! :)
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LornaQueensland
Amazing customer service
I can't thank the team enough for all their help and service everyone is amazing to deal with and the process is so straightforward and simple highly recommend them and products are beautiful
1 comment
Matthew M.Personalised Favours
That's great to hear Lorna and thanks for your feedback :)
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JacobWide Bay-Burnett, QLD
Service and quality was outstanding!
Glasses looked amazing after being engraved for our wedding! The customer support was amazing and I can’t thank these guys enough! They help every step of the way and care about there products!
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Kirsty P.Sydney, NSW
Amazing products.
I purchased two birthday sashes and acrylic, engraved drink stirrers. They were all perfect! Personalised Favours is one of the best, personalised gift stores. If you are looking for good quality, personalised gifts look no further.
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Dylan C
- 2 reviews
Perfect.
I was super impressed with the service, speed and professionalism of Personalised Favours. I initially spoke with Judy about an idea I had and the possibility of incorporating it into an engraved bamboo travel cup. Judy was more than helpful as was Jamie who sent through the artwork proofs promptly for my approval. Well packaged for transport and arrived promptly. Highly recommend. Thank You team.
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Amazing product!
Thank you so much for the service and products! I’m beyond amaze on how the quality of the item and the service you provided! God Blessed Personalise Favours especially to Jamie! I would absolutely recommend it to my friends!
Analyn
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MareeSouth East Queensland, QLD
- 2 reviews
Amazing
Was very impressed how quickly my product arrived, and although there was an issue with my item this was resolved to my satisfaction immediately. Would definitely recommend personalised favours, thank you Jamie-Lee
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Long live Personalised Favours!
Great products. Great service. Fair prices. Prompt production & delivery.. Third time buyer and first time recipient. I can honestly say that I've been totally satisfied with all of my purchases and now that I have received a number of personalised gifts myself, I'm even more impressed. Long live Personalised Favours!
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Perfect gift
Very quick responding and sending a draft of what I required. Extremely happy with how fast it was produced and sent. On arrival the product was amazing. Defiantly recommend them.
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Perfect!!
As always I’m in love with my purchases! Amazing work and great quality!! I couldn’t thank you guys enough. Will definitely place another order with you in the future. Your customer service is outstanding!
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Darren SimpsonVictoria
Excellent Service
A huge thank you Judy and Jamie and the production team, you guys were amazing in organising my urgent request not only my inquiry but the turn around time with my order. Thank you so much very much I will most defiantly highly recommend you to others and also be a returning customer.
Fantastic service keep up the good work.
Thank you very very much Darren.
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Renee S.Sydney, NSW
Amazing Wedding Invitations & Service
A big huge thank you to Casey & Jamie-Lee. Casey you have been so patient and awesome to deal with, thank you so much!
My Gold Mirror Acrylic Wedding Invitations & Wishing Well Box look amazing! I'm so exited to use my Wishing Well box on the day and to have as a keepsake, and also extremely exciting to have started handing out my invitations and see the look on peoples faces, everyone loves them! They are perfectly engraved & so different! I really appreciate all the effort, they were carefully packaged and wrapped in tissue paper, i'm so glad i came across your website. Thank you :)
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Angela S.South East Queensland, QLD
Amazing service!
I ordered thong bottle openers & birdcage tea light holders with wooden tags as favours for our Fiji wedding. Jamie Lee was extremely helpful as I had computer issues & she put through the order directly for me. I then received an artwork approval to confirm everything. The process was so easy & quick! My parcel arrived today & I am so happy with the products. They were packaged well and are great quality. Would definitely recommend Personalised Favours!
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Questions & Answers
Wendy O'Neilasked
I am enquiring about my parcel which I got an email about on the 13th Sept. I have not received it ...regards
1 answer
Matthew M.Personalised Favours
Hi Wendy - our team has just sent you an email regarding your order. We have just checked and it has been delivered this morning. If you are yet to receive it - please respond to our email and we will help you track it down. Thanks so much - Jamie
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Matthew M.Personalised Favours
We are delighted to hear that you had a great experience with us and that you loved your purchase. Thank you :)