I loved my mums philips iron but can no longer get that model.so I decided to spend more and it was for no reason. It does not steam in the vertical position. And when using the steam boost it leaks water! When I read up on it it says you can press the boost to quickly in a row but it still leaked. I went and spent $50 half the amount on Russell Hobbs steamglide ultra from big w and it is amazing!

I would have to agree with other reviewers regarding the sole plate.. after 1 year mine is covered in scorch / burn marks. The major trouble with this iron, I find is the design. Having small hands I need to grip the handle firmly to lift it. The steam trigger goes off EVERY TIME... who the hell thought of putting it there!! To avoid this I try to grip differently ... then I hit the temperature control dial and change the settings. Most frustrating iron ever... this is my third Phillips iron the past ones were great BUT this would have to be the worst I've ever used.

Had to return this iron to The Good Guys after being initially delighted with the purchase. After only 3 months, iron failed to turn on!!! For $100, I would not have expected this to happen. The design is great but clearly the electronics are not :-( Decided to try another company (Tefal) so fingers crossed this iron lasts. Ironing is not my favourite part of housework and this added to my woes.

The temperature is always fluctuating, water drips out no matter how many times you clean the iron, the main problem I have been having for over 3 years now is after a few months the steam is a lot less and the shot of steam is terrible, many holes underneath but only a few are workable. They are once again replacing my iron BUT I am guessing I will be doing the same thing next year.

Bought our first expensive iron only to have it repeatedly scorch clothes no matter how low the setting. Has been 6 months of frustration and constant cleaning only now to find SMOKE not steam coming out of it. Has never been dropped or mistreated....and if course we didnt keep the receipt.

The iron was initially fantastic to use, good steam output, quick to heat and good control. However I appear to be having the same problem as many other users, the iron auto off switch won't allow the iron to turn on and heat back up again. I have had the iron for a little over a year, as a single person with little ironing I made the decision to invest in what I though was a quality product that could last and perform at short notice. Incredibly disappointing given the price.

This iron has caused us nothing but problems. It spits water; it often turns itself off and then refuses to heat up again; it scorches like crazy, even on the lowest heat setting; it keeps accumulating dark brown gunk on its sole plate which comes off onto clothes. Absolutely the most useless iron I have ever had the misery to own.

I purchased a Phillips GC4512 Azur Performance Plus which worked OK for a short time (months) before the Auto Off function started engaging and turning the iron off mid ironing. I easily exchanged the iron with the same model and started using the new iron in mid May 2015. I've had this iron only two months and I can't use it on the steam setting without it spitting brown spray, mostly from the lower holes. I rang Consumer Care this morning and was told that I should just descale the iron every 8 uses! I've never had to do this before in my thousands of ironing hours and I don't believe it's a descaling issue. The GC4512 Azur Performance Plus is going back, again!

The Steam Shot button on underside of handle is a design disaster. This means handling the iron is a very uncofortable procedure which puts strain or pressure on all the wrong parts of arm, hand, etc. At the same time, due to the lack of finger room under the button, the touchy heat setting dial is reguarly bumped off it's setting. Iron was then returned because Auto Off function did not work.

It's a very attractive iron and I like that most Phillips Irons have a silent Auto Off.

We do a lot of ironing in our business and I regularly purchased Phillips. The previous iron was a GC4855 and I concur with others regarding problems with dripping and loss off heat after about a year.