15 questions from our users

Peter Andrews
Peter Andrewsasked

G,day Philips, bit of fan your products, and I'm in the market for a processor, Apr.22, keen too look at the 776 or similar, but also keen to find out from your people; have you fixed the base of food container-faulty seal? attachment breaking/seperating unintentionally, engineered joint,separation issue? And any motor and drive issues? Other than that, after homework, if you've re-engineered the obvious fault, I'd certainly like to purchase this product. Peter Andrews



1 answer
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Sonali
Sonaliasked

Hello,
I bought HR7776 model 2 yrs back. Now I want to replace its lid as it's broken. Where can I place the order?

1 answer
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Sonali
Sonaliasked

I bought HR7776 model 2 yrs back and now I want replace its lid as its broken. Where can I get it in Australia?

1 answer
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chris trenwith
chris trenwithasked

Hello, what is the Warranty period on the Philips HR7776 Food Processor because I bought this blender from the Good Guys in April 2022 (I have my purchase receipt) and I have only used it 5 times to chop soup vegetables but today I plugged it in to juice some lemons and it just doesn't work! I did love this but I'm certainly not happy now, thank you Chris



1 answer
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Linda
Lindaasked

I need a processor that will take hot liquid and not leak, also it needs to slice/dice and have a bottom blade for mixing.Thankyou

1 answer
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shaz
shazasked

Hi Philips
What improvements have been made to the current model of the HR776/93 Food processor to eliminate the problems listed by the buyers who have commented below? It is disappointing to hear that there are inherent weaknesses in Philips products. I have both the airfryer and pressure cooker and have been happy with them so far.

1 answer
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Sharyn
Sharynasked

I have an Philips Cucina HR7725 food processor. It's still going strong after almost 20 years of use. However I have broken the top of the cutting blade. Wondering if the replacement blades are still available?

2 answers
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Sharyn
Sharyn

Thanks for replying. Yes it is a veteran but don't want to throw it out if I can replace the blade. Works perfectly fine and I use it a lot. I will call them.

Katrina
Katrinaasked

Hi!
I was wondering if the issue of longevity is still a problem? I have had two Phillips food processors and both lasted about 3 years. The latest one is still good for mayo but not much else. If I buy another one can I use the blades from the previous model, especially the mayonnaise attachment. Just deciding whether to go another Phillips or try a brand that lasts longer. I hate throwing things out but love the machine. Thanks!

1 answer
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CuriousCook
CuriousCookasked

Is the dough hook able to make a crumble for pastries for example crumbing of flour and shortening?

1 answer
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Jacqueline Y
Jacqueline Yasked

Hi i have just purchased HR7776 and was wondering if it is possible to purchase and use extra parts for cutting on this model which come included with other models. For example can the disc for cutting thin and thick strips, included with HR7778 model be purchased separately and used in the HR7776 model?

No answers
Soverenstaff
Soverenstaffasked

Can i ask a question, my husband and i own one of these and we are very happy, but we have a debate on something about the performance of the machine and its longevity, so here's the question..

We make our own dog food, so we use carrots.

is the machine going to be stressed out more if you grate carrots or slice them?

My husband say if i grate carrots it will wear the machine out quicker and slicing them will make the machine last longer?.

2 answers
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Staffs
Staffs

Thank you, as I thought this would be the answer, I love the machine it grates the carrot with ease and I can do a 5 kg bag of carrots

HJD
HJDasked

Does this come with a grinder as well?

2 answers
my review
my review

Yes it does.

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Pondka
Pondkaasked

Will this product, HR7776, able to make small batch of curry paste or peanut butter or pesto? What is the minimum quantity can it handle? Other brand has another small bowl to allow the small quantity. So it makes me doubt if Philips only have the large bowl.

1 answer
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Saha
Sahaasked

Hello. I have just bought a 7776 food processor with 1300w motor. I made dough and during mixing it vibrated alot. I kept it with my hand. Is it normal? And when I work with 5 or more level of power, I smell something like burning motor from the unit.

1 answer
Philips Domestic Appliances
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Hi Saha, thanks for asking. Please call us on 1300 363 391 (if you are in Australia). We take a situation like this very seriously and we like to get in touch and see if we can help you.

Kind regards,
The Philips Australia Team

Qudsia Inam
Qudsia Inamasked

i was using my philips food processor HR7769 ... when i finished chopping i tried to unlock my chopper but it was stuck.... i tried to open many time..still stuck awh .....what can i do know?????? please help me!!!! how can i open it??? help me to solve this problem

2 answers
Chris M
Chris M

Sorry, but I am unsure. I suggest contacting the helpline in the instructions.

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