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Philips Premium Airfryer Compact Analog HD9721/21 (White) Questions & Answers
2 questions from our users
Ingridasked
I already have the HD9621/41 which I love and especially the Grey colour. Does HD9721 also come in Grey or another colour other than White. I would like to buy another analogue model for the caravan.
1 answer
There are a couple of Black Versions availble in different models.
Check out the Goodguys website. There is a HD9621/11 and HD9621/11
I have the Digital XXL in black, and I know that it is also available in analogue as well. It's much bigger than the others.
LeighLeighasked
I bought the product at Myer on 5/5/2019. Loved it.1. But 1 issue. Where the vent is at the back, it has turned light brown even when I cleaned this every time. Can you assist? 2. also, can you tell me where I can buy assessories for this HD9721/21. I looked online but don't know which ones I can buy that would fit this airfryer. Thanks
3 answers
I wipe ours over with a chux cloth. All my accessories I buy from Good Guys. Roasting pan is sometimes on Special.
HI Helen. Thanks for responding. I cleaned ours with Chux cloth too, and even with a bit of Jif, but it still not back to the white colour. I checked at Good Guy for assessories, but they don't have assessories for HD9721/21 and they suggested I contact Philips on this channel. Is HD9721 your model too Helen?
Philips S.Philips
Hi there Leigh,
Thanks for your questions! As for the accessories, it's important to check if they're compatible with the model number of your Viva Collection. In this case, that's HD9721.
Regarding the light brown vent, we kindly ask you to reach out to us via phone: 1300 363 391 (AU) or 0800 658 224 (NZ). If you prefer, you can also contact us on Social Media (@PhilipsCare on Twitter). Then we can investigate this further for you. :-)
We hope to hear from you there!
Kind regards,
The Philips Australia Team
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