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Reviews

4.1

28 reviews
5
(20)
4
(1)
3
(0)
2
(3)
1
(4)
  • Customer Service
    4.6 (13)
  • Timeliness
    4.5 (12)
  • Job Satisfaction
    4.8 (11)
  • Rates and Fees
    4.5 (12)
  • Product Quality
    4.8 (13)
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Kaylee Rose

Kaylee Rose

  • 2 reviews

Stress free experience

published

Our concrete swimming pool was just recently completed and we are so happy we chose Pool Fab. The attention to detail, professional service and approachability made the whole process stress free. Great communication - we received regular progress updates and rarely had to wonder about the next stages. Great value for money, would highly recommend.

Dobbo

DobboCaloundra

  • 2 reviews
  • Verified customer

The wait was worth it !!

published

Very happy

published

Very happy with poolfabs work. Everyone helpful and always happy to respond . it was never a problem to ask a question(Sarah always happy to help) and would definitely recommend them to anyone. Very informative at handover. overall vey happy

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Sydney Gal

Sydney GalSunshine Coast

  • 3 reviews
  • Verified customer

new owners are great

published

we originally purchased our pool july 17. the start of our build was not ideal with a lot of miscommunication and confusion. the new ownership saw a change in our experience from the get go. sean and chris both came to meet us in our yard and listened to all of our points and concerns. kept us updated and stuck to the schedule. highly professional and caring. they managed to get it finished before the start of school holidays as originally promised by previous owners. kids have lived in it over the summer. highly recommend the new owners for a smooth build.

Dont believe a word of it. Do your research.

published

Communication was terrible from start to finish. Coordination of job terrible. Tradesmen often turning up not knowing what they were supposed to be doing. No supervision of work done. Poor quality work, difficult to communicate with to rectify problems. Over priced. Do your research and try and find an independent person who has built with this outfit lately and ask them.

Agree with the previous review

published

Paid Poolfab $3000 to desgin a pool with a specific brief. Their design was over the top and did not suit our environment, when we expressed our view they took 4 months to come up with a second design. This design was thrown together without much thought or design, just a good computer program. We asked for a portion of our money back and were told NO! We are now very happy with the pool builders we engaged to build our lovely pool.

elsie99

elsie99SUNSHINE COAST

Not a happy experience

published

I recently had a pool built by Poolfab on the sunshine coast. There really wasn't much that went right. Very unhappy experience. I would not recommend them to anyone and I cant understand why all their staff (except office staff) and tradies are so rude. Very disappointed and wouldn't engage them again.
nothing
Many mistakes and rude staff

Beatiful new pool for my family

published

We have just had our new pool built by Pool Fab and we wanted to express our gratitude towards their team for their great effort. Pool Fab helped us all the way along the construction process and any questions we had were always answered very quickly. Highly recommend this company.
Easy, reliable, value for money.

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Questions & Answers

MAD992

MAD992asked

Hi Guys!
I am thinking about a pool at the moment and was wondering if anyone else has used any pool builders on the sunshine coast good or bad, please let me know!

1 answer
MAD992
MAD992

Well I took the plunge and picked a company called Spracon, the owners name is Cec Seaton and he is good to deal with, our pool is great very happy thanks Spracon. Any body on sunny coast look him up he is honest and not greedy as I am told a lot of pool guys are. cheers

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