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AndysFarmHobart, TAS
- 25 reviews
Made to Kink
Despite this as advertised as having a low kink rating, no matter how careful I am, this hose tries its best to kink, and once kinked it is impossible to remove. I feel this is a poorly made hose and a waste of money. Do yourself a favour and spend some more dollars on a premium Gardenia hose.
Purchased at Bunnings Warehouse.
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Heart Broken Husband
- 18 reviews
Handles High Pressure with Few Kinks
This hose works well under high pressure. I believe this may be the key to a kink-free hose in general, and perhaps the testing simulations the manufacturers use are under a higher pressure than those available in Australian gardens.
Our water pressure fluctuates between 85-110 Psi, and has done for the last 5 years that we have owned this hose.
The hose has gradually softened over time, and wouldn't work at all in a hose reel because it can land up almost flat with little to no water in.
Durability is excellent, we give ours a hard time and...Read more
it's still blemish free. The main exception is the metal clamps! Ours have rusted or corroded and I fear may give way in the near future. Links began to occur after the fourth year of use every 1-2 days in summer and 3-6 in winter. The hose itself spent the first three years under full pressure for almost every day of the year and never blistered the way Holman did (Holman lasted 3 hours). This hose never claimed to be highly kink resistant, but it remains kink resistant in a high pressure environment. I'll probably buy a slightly stronger walled Pope to go out the front of our property, and hope that it is even more suited to our future needs.Purchased at Bunnings Warehouse for A$40.00.
1 comment
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Jeremy ParsonsSouth East Queensland, QLD
I doubt there are worse hoses out there!
We bought two of these hoses from Bunning two weeks ago. They are absolute rubbish. Both have splits occurring in the outer casing and they are frustrating to use as they perpetually kink as you try to use them. We'll see what happens when we try to return them.
Purchased in November 2021 at Bunnings Warehouse for A$37.00.
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stanPerth, WA
- 3 reviews
This is rubbish and I can certainly live without it
I think the 8 years warranty actually means we don't expect it to last 8 years. Kinks without any effort on my part and splits regularly. I would love to find my receipt and return it to Bunnings for a refund but unfortunately it has disappeared. I think Pope should re-evaluate their testing procedures and improve them. All i can say is " what a load of rubbish" The earth's resources should not be wasted making these inferior products. One star is too good for this product
Purchased in November 2021 at bunnings.
1 comment
Vivienne S.Pope
Hi Stan,
Thank you for your review. I'm sorry to hear you are so dissatisfied with this hose. ... Read more
Have you tried contacting our Customer Service team, as they may be able to assist you with your issue? You can call them on 1300 134 880, Monday - Friday 8.00am - 5.00pm CST. Regards, The Pope TeamSimilar opinion? Write a review on ieatwords.com.au!
RobMetropolitan Adelaide, SA
- 2 reviews
Excellent, Flexible, Durable.
I purchased the Pope True Blue 12mm x 30m hose over three years ago from Bunnings in Adelaide and have been recommending and suggesting to a friend to buy one as she needs to replace her ageing hose. I guess I must be the luckiest person ever to have bought one of these, looking at the reviews. I admit it had a strong PVC smell at first but this dissipated after quite a while. When pressurised I have had very few problems with kinking, better than any hose I have fought with for over 40 years of gardening. It has after all a 4/10 kink resistanc...Read more
e rating. There are other hoses with higher ratings, but then pay much extra. My hose remains permanently outside in the sun and weather and sometimes I have forgotten to turn off the tap for many days. I have seen no deterioration nor leaking at all. I can pull this hose all the way from my back tap out to the front street kurb with ease, and it is not fitted on a reel or holder of any kind. I always leave it laying in a figure 8 pattern on the ground. I thoroughly recommend this hose.Purchased in January 2021 at Bunnings Warehouse.
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Cliff BealeMetropolitan Adelaide, SA
Concerns about strong chemical smell.
I bought this hose in good faith that it would be much better than my much cheaper hose, but it kinks just as much. However, I am very concerned about the strong chemical smell when watering! I refuse to use it to fill the pond, bird bath and dog water bowls as I don't know if it is toxic.
Has this product been chemically tested for toxicity? If not it should be!
My concern is if it like other products, it is made in China where there are many reports of use of banned chemicals, such as formaldehyde! PLEASE get this tested!
Purchased in January 2021 at Bunnings Warehouse for A$45.00.
2 comments
Vivienne S.Pope
Hi Cliff,
Thank you for your review.... Read more
All of our Pope hoses are rigorously tested in our Adelaide warehouse in accordance to the Australian Standards. However, this is a hose for general gardening needs so it hasn't been tested for human or animal water consumption. The True Blue hose has a kink resistant rate of 4/10. We do have other hoses with a higher kink rate, like the Legacy Garden Hose which has a kink rate of 7/10. I hope the above information is helpful to you. If you do have any further questions, our Customer Service team will be able to assist you. You can contact them Monday - Friday, 8.00am - 5.00pm CST, on 1300 134 880. Best regards, The Pope TeamThanks for the reply, although its not helpful at all! Your statement "However, this is a hose for general gardening needs so it hasn't been tested for human or animal water consumption" is exactly m... Read more
y concern. A garen hose is used for many things, such as filling containers such as ponds, bird baths, topping up swimming pools, plus watering the garden, washing the car. All of this water returns to the environment and if the strong chemical smell when watering has not been tested for toxicity, or have clarified what is causing it, you are selling a product that could be causing harm to the user and the environment. Please, please, can you get this tested as I have never had a hose that gives off any smell, let alone such a strong chemical smell! I am very concerned!Similar opinion? Write a review on ieatwords.com.au!
DonnaSydney, NSW
NEVER buy this product
Purchased 2 about 6 months ago. Multiple leaks n splits in both. They perish in the sun. I don't know where you get an 8 year guarantee from. They don't even last 8 months.
Purchased in November 2021 at Bunnings Warehouse.
1 comment
Vivienne S.Pope
Hi Donna,
Thank you for your review. I'm sorry to hear that the hoses you bought have split and are leaking. Our hoses are rigorously tested at our engineering department here in Adelaide, and are UV treated to withstand the Australian sun. ... Read more
However, as there is an 8 year warranty on this particular hose, you are entitled to a refund or exchange. You can return it to your place of purchase with your receipt or proof of purchase. We also have some tips to get he most from our hoses: - Unroll the entire length of your hose and lay it out flat before use - Keep your hose on a hose reel or cart - Turn the water off at the tap after each use - Don’t run over your hose with a car or other heavy objects - Use a hand spray or nozzle for more effective watering If you have issues returning this item, you can contact our Customer Services team and they may be able to assist. You can call them on 1300 134 880, Monday - Friday 8.00am - 5.00pm CST. Regards, The Pope TeamSimilar opinion? Write a review on ieatwords.com.au!
Latrina Tovas
- 3 reviews
Is this a hose, or a does it smell like toes?
This product is a disgrace. As soon as I opened it, the smell hit me. Ants came crawling out, and possum poo stuck to the insides. Even after two weeks I haven't gotten rid of the smell! Went straight in the bin and I paid $80 for it!! The worst purchase I have ever made. I am a mother of 3 and I would never recommend this product if my life depended on it.
Purchased in February 2021 at Weight Losers for A$80.00.
3 comments
Vivienne S.Pope
Hi Latrina,
Thank you for your feedback and I'm sorry that you had such a bad experience with our product,... Read more
Weight Losers is not an official distributor of Pope products. This hose is exclusive to Bunnings and has a retail price of $38.70. Regards, The Pope TeamI'm sorry I don't remember clicking Weight Losers, I did get it from bunnings and they did charge me $80.
Vivienne S.Pope
Hi Latrina,
Thank you for your reply. Was it the True Blue hose you purchased or a different hose, as you definitely shouldn't have paid that price at Bunnings for this particular hose?... Read more
It's very strange that the hose would have been in such a bad state from Bunnings. Pope hoses are rigorously tested by our engineering team in our Adelaide warehouse, before they hit the retail shelves. You would have been entitled to a full refund or a replacement if you still had the receipt and returned the hose to Bunnings, but I do understand your reason for dumping it as you said it was in such a bad state. Is the item still in the bin? If so, would it be possible to take photos and email them to me, along with a copy of your receipt? We would really like the opportunity to resolve this issue for you. You can email me directly at [email protected] Regards, The Pope TeamSimilar opinion? Write a review on ieatwords.com.au!
SamPerth
- Verified purchase
More Kinks than Water
I purchased this 4 out of 10 kink rated hose, which had a primium price, because my old hose kinked. I used this hose twice, and it kinked at several locations each time. It was intolerable. I took it back to Bunnings and got my old hose out of the bin.
This was the worst hose I have ever used. As I explained to the return counter; it embarrasses me to return an item, but it should embarrass Bunnings more, having sold such an inferior product.
I asked the lady at returns to convey my concerns to Management (hope she did !).
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RickWodonga
Kinks and stinks
Payed a bit more for a hose that supposedly doesn't kink easily. Yep, I got sucked in by the spiel on the packaging. The worst hose for kinking i have ever used, as others have written, leaving it out in the sun does nothing to improve it. Also very disturbing is the smell emitted from the hose, I am not game to drink out of it and i even fill the dogs water from another source.
Wish I had my receipt as it would be going back to Bunnings if I did.
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None
- 2 reviews
- 3 likes
This hose kinks and is toxic
The kink rating on this hose is totally misleading as it kinks ever minute and it produces the most terrrible chemical smell and taste and I cant help but think I am poisoning everything when i use it. I am reluctant to use ot to fill up my ponds. I have never experienced such a horrendous smell that just wont go away. So the the per performance regarding kinking and the toxic smell make me want to return this hose to bunnings.
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Lisa YAU
Terrible hose links everywhere
I agree I spent extra hoping I was buying a good quality hose it kinks everywhere. I will be taking this one back to Bunnings. Really not good quality. Very disappointed I thought I was buying a good brand but I was wrong. Would not recommend this product to anyone.
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Dont buy Pope
- 2 reviews
- 1 like
Rubbish
complete waste of money. Cannot roll this hose up without it twisting into a complete mess, every time, guaranteed !, and no leaving it in the sun doesnt help and neither does giving it a tirade of expletives while my blood pressure goes through the roof.
As for the kink rating, the marketers must have quite a laugh, when we part with extra cash in the hope of purchasing a superior product, what a joke!
PS. dont go near there hose reels either, purchased five for two new houses, they have had minimal use and roughly 2 out of 5 are still functioning correctly, but maybe in todays climate of shops full of cheap junk that's considered acceptable.
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True Blue Kinky Hose
This hose continually kinks and restricts flow at least 3 places when you move it. I have straightened it out many times and carefully coiled it up loosely to minimize kink but it just wants to kink up. The only solution is to leave it stretched out and don’t move it too much when using it (hardly a good option). The bin for this one! It should be marketed as the "Kink-O-Matic" or "sure Kink"
1 comment
And they still continue to make and sell this rubbish.
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SamVictoria
- 3 reviews
Designed to kink
Worse hose in the world turned me off all Pope products. They should try them at their homes before selling. It's truly amazing how it manages to kink under any condition. Now I'm worried about what chemicals it may be leaching as they seem to have put no thought into the product.
1 comment
Ben H.Pope
Hi Sam, Sorry to hear that you are disappointed with your True Blue hose. The kinks that you refer to when you first unroll your hose are normal and happen with most hoses when they are first unrolled... Read more
. We suggest that you lay it out flat in the sun to help release the 'memory' from the hose and then run water through it. You should find this removes the kinks caused from the packaging and makes the hose easier to manage. The True Blue hose has a rating of 4 for kink resistance. The kink resistance is a function of wall thickness and material composition. For a high level of kink resistance, it may be worth considering the Pope "Jumbuck" or "Billabong". Regards, The Pope TeamSimilar opinion? Write a review on ieatwords.com.au!
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- Verified purchase
What a piece of rubbish
Do not buy this hose. Complete false advertising by Pope. I can't believe Bunnings sells this garbage. Its meant to be kink free. I unravelled it and low behold there was so many kinks to begin with. Nothing is worst than trying to water your garden and all you get is kinks.
1 comment
Ben H.Pope
Hi Franin, Sorry to hear that you are disappointed with your True Blue hose. The kinks that you refer to when you first unroll your hose are normal and happen with most hoses when they are first unrol... Read more
led. We suggest that you lay it out flat in the sun to help release the 'memory' from the hose and then run water through it. You should find this removes the kinks from the packaging and make the hose easier to manage. The True Blue hose does not claim to be 'kink free' but has a kink resistance of 4 which means that it has a lower tolerance to kinks than some of the more expensive hoses which have higher kink resistance ratings. Regards, The Pope TeamSimilar opinion? Write a review on ieatwords.com.au!
Peter SaundersHunter Region, NSW
- 6 reviews
Bunnings True Blue Pope Hoses
I have a large garden and purchased two of these hoses. The first one started springing leaks around 9 months after purchase and the second one started to split 20 months after purchase. In addition, they are the worst hoses for kinking that I have used, being particularly kink prone after lying in the sun for a short period. I would rate them as poor at half the price. I consider Pope build to a price, not quality..
2 comments
Ben H.Pope
Hi Peter, Thanks for taking the time to provide feedback on the True Blue hose. While it hurts to hear that you have had a bad experience, it's also important to get the feedback so that we can do som... Read more
ething about it! All Pope products are tested at our Adelaide engineering facility - both when they hit our shelves, and on an ongoing cyclic basis. We test our hoses for burst pressure, delamination resistance, swell percentage and UV resistance. These things combined should ensure that Pope hoses are up to the rigours of the typical Australian garden. The True Blue hose has a 8 year guarantee therefore we will absolutely refund or replace the hose with which you have had a problem. Please take it back to your place of purchase. If you do not have a receipt, then please take a copy of this response with you. If you encounter any issues at all, please don't hesitate to call us at Pope on 1300134880. If you are looking for a hose with higher tolerance to kinks then we suggest looking for a hose with a higher kink resistance such as a Pope Jumbuck which has a rating of 7.I am beginning to realise that the blame for a lot of inferior garden items lies with Bunnings. I had problems with Holman sprinklers falling apart and when I phoned Holman to complain, they said unfo... Read more
rtunately Bunnings dictates a price that they have to manufacture to, and that determines the quality of the end product. In other words, make em cheap so they fly out the door and to hell with durability. I purchased 15 Kinetic quarter turn taps from Bunnings (their own brand) to place around our large garden and after 2 years, they all leak. All of them have to be replaced. A lot of Bunnings stuff is junk.!!Similar opinion? Write a review on ieatwords.com.au!
worst hose
purchase 2 pope hose from bunnings; if your thinking of doing so i advice not to they kink up on first use and do not unkink.the crease that gets made does not come out..useless is probably the best description, do not be sucked into this product you will be annoyed and very disappointed
1 comment
Ben H.Pope
Hi Spotty, Sorry to hear that you are disappointed with your True Blue hose. The kinks that you refer to when you first unroll your hose are normal and happen with most hoses when they are first unrol... Read more
led. We suggest that you lay it out flat in the sun to help release the 'memory' from the hose and then run water through it. You should find this removes the kinks from the packaging and make the hose easier to manage. The True Blue hose has a rating of 4 for kink-resistance. The kink resistance is a function of wall thickness and material composition. For a high level of kink resistance, it may be worth considering the Pope "Jumbuck" or "Billabong". Regards, The Pope TeamSimilar opinion? Write a review on ieatwords.com.au!
TinaWestern District, VIC
- 6 reviews
True Blue NOT!
This was highly recommended by staff at Bunnings. It is awful, it kinks regardless of careful winding etc. I connected it to my Karcher and it leaked everywhere. It supposedly has an 8-year guarantee, good luck with getting a refund! I even laid it out in the warm sun so I could wind it up carefully, that didn't work. I tried everything I could think of to help with the kinking, nothing worked. Don't waste your money!
2 comments
Ben H.Pope
Hello Tina! Thanks for taking the time to provide feedback on the True Blue hose. While it hurts to hear that you have had a bad experience, it's also important to get the feedback so that we can do s... Read more
omething about it! All Pope products are tested at our Adelaide engineering facility - both when they hit our shelves, and on an ongoing cyclic basis. We test our hoses for burst pressure, delamination resistance, swell percentage and UV resistance. These things combined should ensure that Pope hoses are up to the rigours of the typical Australian garden. Pope will absolutely refund or replace the hose with which you have had a problem. Please take it back to your place of purchase. If you do not have a receipt, then please take a copy of this response with you. If you encounter any issues at all, please don't hesitate to call us at Pope on 1300134880. Thanks The Pope TeamI did try taking it back to place of purchase without the receipt as I had lost it to no avail. It has since been put in the bin.
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MTLaunceston, TAS
- 3 reviews
- 4 likes
Pope True Blue
I think the blue refers to the language one uses everytime one has to un-kink this so-called kink proof hose.
Every time I use it it kinks in the same four places which means that over an hour's watering I grapple with it dozens of times.
I am amazed no has taken the company to court over what is basically a fraud
2 comments
Ben H.Pope
Hello MT! Thanks for providing feedback on the True Blue hose. There are a few things that you can do to stop kinks when you first buy a garden hose. It's generally a good idea to lay out the hose to ... Read more
its full length in the sun for a few hours when you get it home. This eliminates the memory that can develop from being coiled up in its packaging. The True Blue hose has a certain level of kink-resistance, but we do not claim for this hose to be "kink-proof". The kink resistance is a function of wall thickness and material composition. For a high level of kink resistance, it may be worth considering the Pope "Jumbuck" or "Billabong". Please contact our Pope customer service team on 1300134880 and leave your details, and we would be pleased to send you a new hose. Regards, The Pope TeamPope has subsequently replaced this disaster with another, this time from its Billabong range - a completely different product: -no kinks and no problems! Thank you
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Questions & Answers
BMasked
One day people will wake up and find Bunnings sells absolute rubbish. Any company that sinks their whole business in Bunnings is set for doom as Bunnings is getting a bad name for inferior quality. I was trying to purchase a Pope Hand Held Brass Gun Product number 1010779, and although Pope say I can get it from Bunnings, no store has it. Plastic crap in the garden does NOT work well in a subtropical or tropical area. It has to be brass.
If I don't locate this particular one or can purchase it direct from Pope, I will send overseas for a decent one in Brass. I am just about done with Bunnings rubbish. Buying a water pipe from them had it split when we went away, but fortunately out neighbour two doors down had a visit from his son and he saw the water aiming skyward and jumped the 6 ft fence and shut down the system. As we were going away for 2 weeks, our Well would have been emptied by the time we returned.
So if anyone or a Pope rep can send me one, good for you, count me in.
4 answers
Vivienne S.Pope
Hi BM,
Thank you for your question. Where in Australia are you living? I've just checked my local Bunnings here in Adelaide and the Brass Gun is available there: https://bit.ly/2syfQtD
Please let me know if I can be of any further assistance.
Regards,
The Pope Team
Thank you, I live in Bundaberg Qld. I tried most of all Qld from Brisbane northward, without success. I can try Adelaide Bunnings but not going to hold my breath as they don't sell to those Interstate. Been there and done that with a bench seat I wanted in Melbourne and Bundaberg Bunnings would NOT transfer it to here.
FAIL...just said "This item is not available from this store for online purchasing".
Bunnings are a waste of time and space!
Vivienne S.Pope
Hi BM,
Thank you for getting back to me. I've checked the Bunnings in Bundaberg and it is available there for Click and Collect. I wonder if you phone them and ask if they still have it in stock? Their number is (07) 4130 8000. Also, the details of this item are below, which I got straight from the Bunnings website Bundaberg, should you need to reference them:
Pope Brass Gun I/N: 3130681
$29.99
Find in-store Bundaberg
In stock
Click & Collect
Order by 4pm to collect after 9am tomorrow from a store near you
Best of luck,
The Pope Team
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Vivienne S.Pope
Thank you for your review. It is always nice to get positive stories from Pope customers.
Regards,
The Pope Team