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Reviews

2.8

342 reviews
5
(143)
4
(6)
3
(3)
2
(22)
1
(168)
  • Product Quality
    3.3 (51)
  • Return Claim MadeYes (9) · No (39)
  • Customer Service
    3.2 (54)
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Sarah

SarahMelbourne

Amazing staff

published

The staff at Results Laser Clinic Southland are incredible. My therapist and the assistant manager there always go above and beyond for me each and every time I enter the store. I am always greeted with a friendly welcome and smile, they are always presented well and always put their customers and clients first.



I will not go anywhere else for my treatments and I have refered all of my family and friends to the clinic, and they have all been amazed with the customer service and professionalism of the staff there. Thankyou Alysha and Simona for everything you have done for me, and the confidence in which you have given me due to the amazing service/treatments I have from you girls

1 comment
Results Laser Clinic
Results L.Results Laser Clinic
Bahareh

BaharehSydney

They gave some wrong informations to their client

published
1 comment
Results Laser Clinic
Results L.Results Laser Clinic
Tina

TinaSydney

  • Verified customer

The most manipulating and dishonest staff

published
1 comment
Results Laser Clinic
Results L.Results Laser Clinic
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Rude staff

published

Rude staff members, I was only 3 minutes late to my session and they made me wait and after a while they rudely telling me that I was late and they cannot do my treatment
they treated me disrespectfully and I and my friends will not do anymore sessions with them.

What a waste of time, I wish for them to close down

1 comment
Results Laser Clinic
Results L.Results Laser Clinic
Donna

DonnaSeaford

Dont

published

Treatments...laser brazillian...still have a patch that has obviously been missed during treatments after 10 sessions...not even the hairiest part!
Injectables.... $800 later crows feet still there and after 2 months forehead is already moving...have already been back once...just charged me for more....had injectables many times with much better RESULTS

1 comment
Results Laser Clinic
Results L.Results Laser Clinic

Terrible experience

published
1 comment
Results Laser Clinic
Results L.Results Laser Clinic

Unpretentious and proffessional

published

All the therapists at the Chermside store are so kind and not intimidating with plastic looking faces like laser clinics Australia. They have not sold me useless products like the former mentioned and I will never go anywhere else because they always give me information and the science behind services they recommend.

1 comment
Results Laser Clinic
Results L.Results Laser Clinic

Don't pay before receiving treatment.

published

No idea of the legal basis behind their refund policy. They blindly follow policy without using common sense. I was medically advised against having treatments which means their non-refund policy is moot. They still wouldn't give my money back. $130 seems to be worth losing a long term customer (my wife) and recommendations. Don't bother and if you do don't pay before receiving any treatment.

1 comment
Results Laser Clinic
Results L.Results Laser Clinic
Imano

ImanoAuburn

  • 2 reviews
  • 1 like

Results laser needs a new system

published

I have been at results laser for years. I purchased a package in 2014. When I came to do a session this year, they said it had expired and I had no more left. What a joke, they took my money and I didn’t get any service out of it. I continued to go to results laser in parramatta, I have been paying $150 for full legs, Brazilian and underarms for the last 4 sessions, I come in today on Saturday the 27th October and they want to charge me more. Claiming that it was on special and apart of a package, I have been paying full price for it all of 2018. I refuse to purchase any more packages and they Calim that I’m ripping them when my previous payments show I have always paid 150. Seriously get your system and people checked.

1 comment
Results Laser Clinic
Results L.Results Laser Clinic

Hi Imano,
Thank you for taking the time to review Results Laser Clinic. We have contacted you directly in the attempts to investigate your packages further. We look forward to providing you with a resolution.
Kindest,
Results Laser Clinic

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XenaH

XenaHVictoria

  • Verified customer

Worst possible experience - do not recommend

published

Horrible experience. Had one of the staff members roll her eyes at me and argue and carry on in front of others. No customer service skills and no people skills. Would not return and will not recommend to anybody.

1 comment
Results Laser Clinic
Results L.Results Laser Clinic
Mel

MelMelbourne

Itchy & uncomfortable!

published

I have been receiving laser treatments from RLC since the start of the year and have always had issues with the way my skin has reacted post laser treatments. The therapist did not give me any type of advice in regards to my skin being irritated and she just said it was because she shaved over the skin prior to lasering the area. I do not feel as though they used the right setting on my skin type according to the Fitzpatrick skin chart.

1 comment
Results Laser Clinic
Results L.Results Laser Clinic

Rude, terrible terrible

published

I’ve been going here for about seven years - not actually - for simple laser hair removal treatment. fiest four years or so I had a few regular therapists so got to know them and they got to know me. Last three years the company has gone progressively downhill, I haven’t seen the single therapist twice - a new girl every time I’m in and each is more and more rude and, to be frank, more bogan than the last. If you want polite service, go elsewhere!!

Alissa

AlissaMelbourne

Service and price rip off

published
lillydng

lillydngMelbourne

  • Verified customer

I came back because of my therapist

published

Therapist was passionate and treated me like a true queen, i left to go to another place for the cheaper prices, but they say you get what you pay for. i went back to the laser store and i have seen a few now but they all are amazing and i would never leave again. Thankyou girls if your reading this, your really changing lives

My therapist is amazing!

published

Huyen has been my laser and skin therapist for a year now and I can honestly say she is absolutely amazing! The customer service and just the service it self is just amazing. If you come in to the Preston clinic in Northland ask for her you won't be sorry.

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Amazing service

published

Rita from Brunswick results laser delivered exceptional customer service, felt very comfortable. Definitely be back to have treatment with her! Thank you

Not a great experience

published
Catiehall

Catiehallmelbourne

One of the better ones that i have been too

published

Results Clinic is one of the better ones that i have been too. The prices are great, suits me well.
only downfall is i can only do late nights but they are always booked out and theres aways a wait on weekends. I always see them super busy so i try to avoid it on the weekend.
they greet you and care about you compared to other clinics that i have been too.

Amazing!

published

I have been attending Results Laser Clinic at Northland since May for my laser. The girls have been amazing, very friendly and make you feel comfortable. I highly recommend them to anyone looking at getting any service done.

Dodgy practice

published

Predominantly focused on making a profit. Managers have very little if no proper understanding of the medication schedules & no great concern for adverse affects on the clients. I would stay well away from this mob.

Page 5 of 18
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Questions & Answers

Tanya

Tanyaasked

Anyone has done acne beta peel? Just wondering if it is good or not. Cheers.

1 answer
Results Laser Clinic
Results L.Results Laser Clinic

Hi Tanya,

Our Acne Beta Peel uses a combination of the active ingredients Salicylic Acid and Dioic Acid to treat:
o Clogged/congested pores
o Acne
o Pimples & Inflammation o Comedones

We recommend booking in a complimentary consultation with our expert therapists who can assess your skin and develop a plan for you. You are able to book by calling 1300 722 432.

Kindest,
Results Laser Clinic
Client Experience Team

Kaylee

Kayleeasked

How were the laser hair removal treatments at the Warringah Mall location? wanting to try laser for the first time and am very nervous about it.

No answers
Micki

Mickiasked

I would like to know if the acne package shows results. During my consultation, the staff member did not listen to what I was saying and just wanted to upsell products rather than see if they are suited to me.

2 answers
Madam Y.
Madam Y.

My face became awful after the treatment. So disappointed! Yeah you're right they just wanted to sell the services that they offer but they dont know how to care their customers.

Results Laser Clinic
Results L.Results Laser Clinic

Hi Micki,

Thank you for taking the time to send through your question. We are sorry to hear you were left feeling disappointed.

Results vary from each client due to skin type and priority areas. We have a dedicated section on our website to showcase before and afters of acne treatments https://resultslaserclinic.com.au/chemical-facial-peels/
To achieve maximum results, we recommend anywhere from 4 to 6 treatments. Depending on your priority areas you may require maintenance however you will see a significant reduction.

Please advise if I may assist you further.

Kindest,
Results Laser Clinic

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