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Reviews

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    jack

    jackTerang

    Useless piece of junk

    published

    This system wont work in the daytime when the sun shines on it. I can't find a plumber who has any clue how to fix it. I would love to know the secret for why this fault exists. I have replaced the power point outside and the gas pressure has been increased but still no luck and no hot water unless its dark outside.



    Date PurchasedJan 2013
    1 comment
    Rheem
    Rheem A.Rheem

    Unit is not delivering hot water

    published

    The capacity is good, but it’s not hot. The shower temp in morning is ok, not hot, but at night it is at best Luke warm. Plumber tells me it is working to spec but if this is spec then sorry but I would not recommend it. Rather frustrated and disappointed.



    Date PurchasedMay 2012
    1 comment
    Rheem
    Rheem A.Rheem

    Been good till now

    published

    Have been happy with the unit since we moved in. No issues with the unit itself. Unfortunately it was Rheem customer service we found disappointing. We would have had to wait 4 days for a repair with Rheem. We had hoped for a better response considering the cold winter weather & our young family. We ended up replacing within 24hrs with a Rinnai. Hopefully their service will be better should we require it.



    Date PurchasedFeb 2002
    Gas Continuous Hot Water Systems

    Find out how Rheem Continuous Flow 24 (871624) compares to other Gas Continuous Hot Water Systems

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    James T

    James T

    • 2 reviews
    • 4 likes

    Really poor, doesn't hold heat

    published

    My wife and I have bought a house that has a Rheem integrity 24 already installed.
    After our first week we thought there was water problems. Have spent a long time trying to find out what the problem was, but now 1 1/2 years later I've found it constantly cut's out.
    Very dissatisfied as purchased my house for a far price as it was supposed to have good quality gear.

    Date PurchasedDec 2008
    1 comment
    Rheem
    Rheem A.Rheem
    Gelewe

    GeleweAU

    • 3 reviews

    Like others, I’ve found it really disappointing.

    published

    I’ve moved into a property which had this already installed and it’s just not hot enough. It takes ages to heat up then when it finally gets there it’s not hot enough to rinse or wash dishes, soak stains, cleaning, etc. This also impacts greatly on water pressure when using hot water. From a safety perspective I guess it’s a good option, but surely the ability to change the setting would be better.

    Date PurchasedMar 2018
    1 comment
    Rheem
    Rheem A.Rheem
    Tom

    TomGreater Melbourne (Outer), VIC

    • 4 reviews
    • 2 likes

    Avoid at all costs - heap of junk

    published

    Problem from day one is it takes a long time for hot water to flow. Hot tap has to be on high and once hot water flows any adjustment of the cold tap makes it run cold. Not practicable and not fit for purpose. Rheem say it's normal. Why does Rheem produce a unit that's not user friendly? Surely, they must be able to adjust the unit so the burner operates on low flow rates. Not happy Jan. I note a lot of unhappy customers are concerned manufactures warranty has or is about to expire. Don't be concerned about that because you are protected by consumer warranty law. If you not sure how it applies google it and certainly don't be put off by Rheem telling you it's out of warranty.

    Date PurchasedMay 2015
    5 comments
    Rheem
    Rheem A.Rheem
    Tom
    Tom
    Tom
    Tom

    No response from Rheem yet.

    Anthony

    AnthonyWandong

    Not happy!

    published
    Date PurchasedSep 2014
    1 comment
    Rheem
    Rheem A.Rheem

    See all Rheem Continuous Flow reviews

    Questions & Answers

    Theo T

    Theo Tasked

    I have a rheem 24 continuous flow gas hot water system. The rheem integrity controller flashes the number ‘10’ now when the hot water is turned on, then goes back to temp setting of 42’C when water off. Water remains hot when number 10 appears. Any ideas?

    2 answers
    Rheem
    Rheem A.Rheem

    Dear Theo,

    We encourage you to contact our customer service team on 13 10 31, referencing this question, our team will be able to assist you accordingly.

    Kind regards,
    Rheem Australia

    Les
    Les

    Hi Theo. I don't know the answer to your question but Rheem have sent you a message which will hopefully solve your problem.

    Get an answer from our members and Rheem representatives

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