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Reviews

1.9

15 reviews
5
(2)
4
(0)
3
(1)
2
(4)
1
(8)
  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Customer Service
    5.0 (1)
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Our 3rd Job and We Werent Let Down

published

Another seemless job completed by RMDB, on time and under budget. Every stage was completed efficiently and always with courtesy. Cannot recommend highly enough 10/10, thanks again, satisfied repeat customer

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKeilor Park
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Buyer beware

published

Shower screen exploded one day after install.
Apparently there is no warranty on any of the glass panels.
Told by mccleans maybe you did not install it correctly.
How sorry i was to choose these faulty units.

andy

andyGreater Melbourne (Metropolitan), VIC

  • 7 reviews

RUBBISH And Bad People To Deal With

published

Purchased a shower screen last year but was NOT happy as it leaked, and when I contacted them about it they were very rude, installer come back and drilled holes in the bottom channel to no avail, also the screen is not even parallel, thought we would try them again for our bathroom shower but was turned off as the sales person continuously said the F word in front of my wife and found it so disrespectful. Will never deal with this company again Very disappointed.

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Jase

JaseSydney

Product ok but installation guide rubbish!

published

Purchased the M3 bath screen from Bunnings. All components listed were included. Installation guide was only three bullet points and sounded simple enough but said to use 1/8 Drill Bit in instructions, 6mm on online video and ended up having to use 7mm to fit product. Followed online video to drill holes in the 'u' channel to attach screen but this didn't work well with the screws having nothing to attach to. Pretty disappointing finish to what is a good looking product - I'm a bit concerned now that it'll fall out at some point.



jian s

jian sGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Quality concern of their products

published

Bought the Rick McLean euro frameless shower screen from bunnings and the glass fell out the bracket and lucky I noticed. I went to bunnings and they told me to bring the whole thing back for a refund. I checked another store at the same time and was told this product was restricted item due to quality issues.

Anyway, when I was about take the last piece out and the whole thing shattered and now I am sitting in emergency for stitches!

Do not buy from bunnings or this brand!

Bad Experience

published

A complete awful experience purchasing a shower from these guys. Customer service is untrustworthy and gives you the run around. The holes in the shower door were too big for the handle and the trimmings weren't the same as the ones advertised. Received plastic instead of aluminium! Problem was not solved for 3 months. What a complete disaster. If I had of read all of these reviews beforehand, I would never of had purchased a shower screen from these guys. Never again.

AVOID these shonky's

published
Ray H

Ray HGulgong

  • 2 reviews

shower base too thin

published
J Sap

J Sapperth

  • 3 reviews

Self supporting bull

published

Purchased a "self supporting shower base" easy installation was promised on the site, silicone into place easy as. Once purchased and box opened we discover packing sand required and installation is anything but simple...plumber furious as he had specifically asked for self supporting cost for time ensured.
Rang Rick Mcleans and couldn't have got a more incredibly rude, arrogant, obnoxious representative who said to bad suck it up pretty much. Had only rung to tell her to change the advertising to be a honest representation no agro.
Base thin and definitely not what we were expecting.
Never would purchase piece of do do again. Ultimately shoddy piece and a rude person behind the face or Rick McLean. Sack that one!!

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Kay

KayBrisbane

  • 2 reviews
  • 4 likes

Great shower for the corner of a small bathroom

published

I needed a compact shower and got a well-engineered, stylish one as well when I bought Spacia shower kit from Bunnings. Very happy with my choice. The trick to installation was to get walls and floor square first. This took 70% of the time. Actual installation was only 30%. Instructions are inadequate though phone up service was good. A YouTube how to... video would have solved most problems. Still not available to date. Luckily there was an installed example at a metropolitan Bunnings to refer to. This is not an easy DIY project but a terrific result is definitely possible.
Clever design. Seriously good.
Instructions not very clear. Have a few bits left over. Plus a jar of lube. When I was supposed to use that???

Very poor customer service, inferior installation service

published

Terrible Shower Base connection assembly

published

rick mcleans spacia shower

published

All the comments are correct I wish I had read them before we purchased one of these showers do not believe the measurments they are not 1mtr x 1mtr about 913mm so this throws everything out. Do not ring for help they only make them they do not know how they go together, the girl told me a plumber would know, very vague instructions!!!!!!!!

Vague instructions!!!!!!!

1 comment
Was not happy
Was not happy

Shower does look good when installed

ridgeau

ridgeauOrange

  • 11 reviews
  • 12 likes

Rick Mcleans Spacia curve shower

published

I purchased the 1mtr Spacia Curve from a Bunnings store, The builder and the plumber both looked at the box and designed the new bathroom around it.
Only to find when fitting the shower is not actually 1mtr. the straight edges are only 913mm and this is where the glass curve starts, so it is not as big as it sounds. The instructions are very basic and really not at all helpful for a DIY shower unit.
I would avoid this unless you really have installed one before.
Does look good
Sizes misleading, Very poor instructions.

1 comment
ridgeau
ridgeau

Not trust worthy

published

They refused to honor their warranties. They were abusive and confrontational and just plain horrible. The item I had bought was clearly defective they even agreed it was defective and then just said bad luck. I said that's not how it works, if its faulty you have to replace it if its within the warranty period. They then became abusive and threatened me. Disgusting company.
Nothing.
Everything. They are liars.

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