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Rushfaster Questions & Answers
5 questions from our users
Chanelleasked
I received an alert from Australia post that the item had been delivered. I was home all day and no post office slip in mail box although it said it just be signed for. I also received a Fraud notification from the bank. Freaking out and no-one is getting back to me.
5 answers
Daniel C.Rushfaster
Hi Chanelle.. how have you contacted us? The best bet is to live chat with us, just leave us a message if we're offline, and then we'll get back to you. Please let us know if the fraud notification relates to us in anyway. Otherwise, we just need your email address or order number to track your parcel.
The fraud notification was from the bank regarding the transaction to yourselves. I have e-mailed and text this afternoon and lodged an inquiry with Australian post. Your attention would be appreciated.
Daniel C.Rushfaster
Chanelle... we dont seem to have an email from you. Can you please email care (at) teamrushfaster.com.au or live chat us.
Stacey Vasked
Good morning,
Hoping you can assist me.
I am wanting to purchase 50+ wireless, noise cancelling/muffle noise headphones for staff,
Can you please assist with some offers.
Regards
Stacey
1 answer
Daniel C.Rushfaster
Sorry... we don't sell headphones.
Louiseasked
Hi, may i know how long does it take for my order to be delivered? I am in Launceston, Tasmania
1 answer
Daniel C.Rushfaster
Shipping takes about 3 days to Tasmania.
Chris Wangasked
Hi, I am going to buy Herschel Retreat 15" Laptop Backpack - Rust, I watched the price on your website which is $109.00 however, others' web such as ebay or urban outfitters' price is only $ 69 or lower than that. I am just wondering how is this happened?
1 answer
Daniel C.Rushfaster
Hey Chris.
Thanks for asking. The price you're looking at at urban outfitters is a USD$ price (US$69 = AU$75). Sometimes, the price of products in Australia (or any country) vary a bit based on currency exchange rates, distribution, costs of doing business in a particular country and a variety of other reasons. In this case, we're a bit more expensive than from urban outfitters on this product. However, if you use the coupon 'herschel283' you will get a price that's pretty close to the urban outfitters price and you'll still have the local warranty. Hope that helps... any other questions just email us at buzz[at] rushfaster. com. au
andre3000asked
Hi are you linked to Kaeho? I just received an email thanking me for my purchase and giving me tracking details and I don't understand which purchase this was for.
2 answers
Yes, Kaeho is a rushfaster company. It is clearly stated on their website: See http://kaeho.com.au/about/ for details.
I am not connected to either company in any way, but have made numerous purchases from both and have been extremely happy with their level of service and they often have great sale priced items.
Daniel C.Rushfaster
Yups... we're the same company!
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