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ChrisSydney, NSW
- 3 reviews
Handle broke away from mop after 3 uses
Broke after about 3 uses, head snapped off handle, was purchased at Bunnings Narellan in March, not impressed as it cost $55, expected with it being a dab I name it would have lasted
Purchased in March 2021 at Bunnings Warehouse for A$55.00.
5 comments
Thank you for your reply, will send a photo
Sabco C.Sabco
No problem, and thank you. Have a great day
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badcarpetSouth East Queensland, QLD
- 2 reviews
Best concept ever
Bought this at Bunnings a couple of days ago. I love the concept but the handle is too short and even though I have a small apartment, my shoulders and back were aching after I used it as I had to stoop over. I’m only 5’4 so not a tall person. Overall the whole thing could be larger, larger mop head & larger bucket
Purchased in March 2021 at Bunnings Warehouse for A$55.00.
3 comments
Sabco C.Sabco
Good Morning,
Thank you for your review. We can send you a handle section to make this longer. Please send us your address details.
Kind Regards
Thankyou. As I don’t wish to post my address here can you please provide me with an email address to send my reply
Sabco C.Sabco
Ill send you a direct PM if you like on this platform. cheers
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Kylie MCentral, SA
- 9 reviews
Great mop
Brought the sabco rinse and wring mop today, Im really happy with the mop & bucket feature its easy to use the mop slides in and out without much effort.
Only issue I have is the handle is to short for me it needs a extra section I hate having to stoop over all the time especially since my entire house is tiled, and I mop every few days.
Purchased in March 2021 at Bunnings Warehouse for A$55.00.
1 comment
Sabco C.Sabco
Hey Kylie,
Thanks for the review.
We can send you out an extra handle section to make it longer. Just send us your address details.
Kind Regards
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Find out how Sabco Clean-Rinse Bucket compares to other Mops & Buckets
Know better, choose better.
GomThe Mallee, VIC
- 2 reviews
- 1 like
This is by far the best mop I have used.
I live in the Mallee with the red dirt a constant problem on tiled floors. All other mops including spin type leave a smear on tiles as the head does not get rid of excess dirt when rinsing. This mop with the bucket removing both excess dirt and water is amazing. Only criticism is pad can go down too far in dry compartment causing pad to catch. Needs bottom spacer in dry compartment same as wet compartment.
Purchased in February 2021 at Bunnings Warehouse for A$55.00.
5 comments
Sabco C.Sabco
Good Morning,
Thank you so much for your review. I assume you mean the Rinse n' Wring mop set?
If so, the pad can get caught if it's not attached to the mop head properly. There are these "hook" like ... Read more
The hooks you refer to are on the bottom when the pad is inserted into the dry well. After a couple of uses the top of the pad seems to go too far down into the well and tries to pull away from the Ve... Read more
lcro when you withdraw it. I have been rectifying this by placing a scouring pad in the bottom of the dry well. This prevents the mop pad from going below the top lip of the dry well and catching.Sabco C.Sabco
Good Morning Gom,
The "hooks" are located on the mop head (3 green plastic hooks) if you remove the mop pad you will see these at one end. The mop pad needs to hook onto these prior to velcroing it do... Read more
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KathaPerth, WA
Rinse N Wring good concept but needs improvement
I loved the idea and the compact bucket but handle keeps coming off and although the theory is great I did not find it any easier to use than other systems. I usually love your products but I can see I will be taping the poles together to stop them falling apart as I put the head into the bucket as twice its come off during its first use.
Purchased in October 2021.
1 comment
Sabco C.Sabco
Hi Katha,
Thanks for your review. We're sorry that this has happened. The issue you've described are unusual for this product and not what we would expect.
If you have photo / video of the issues, can... Read more
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Pat wykesGreystanes
- 2 reviews
Waste of money
The bucket is far too small and when you go to squeeze the mop the bucket tips over. You have to hold it down. Very disappointed in this product. Using my old mop.
Purchased at Bunnings Warehouse for A$55.00.
3 comments
Sabco C.Sabco
Good Morning Pat,
I'm really sorry this has happened, and I'm really wanting to help resolve this for you. I'm trying to find the product you've purchased from Bunnings but the above Bucket is no long... Read more
Yes it’s the flat rinse and wring set. It’s too much trouble. I’ve gone back to my vileda set. I’ve watched all the ads. Thank you for your concern.
Sabco C.Sabco
I'm really sorry to hear you feel this way. It is certainly unusual and this is the first we've heard this feedback on this particular product.
If the mop head isn't put in the bucket the right way, ... Read more
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Julie SpiteriGreater Melbourne (Inner), VIC
- 3 reviews
Disappointed
Got the rince & wring mop for my mother inlaw to use on her wooden floors, unfortunately the floors were left just as wet as her old mop did. She still needs to go over her floors again with a dry cloth so it hasn't improved her life any. $55 down the drain !
1 comment
Sabco C.Sabco
Good Morning Julie, We're really sad to hear this is happening. The wringing chamber allows you to wring the mop multiple times which will reduce the amount of water. If you could ask your mother in l... Read more
aw to try wringing the mop multiple time, this will eliminate the issue. You can find an instructional video here https://www.youtube.com/watch?v=GoQS5NTguV8&t=17s. Please feel free to contact our customer service team on 1800 066 522 and they'll be more than happy to help. Thank you.Similar opinion? Write a review on ieatwords.com.au!
ShazzieAdelaide
- 4 reviews
Sorry I bought it
I thought I would save some water by using this bucket, which is good in theory - keep your clean and dirty water separate when washing the floor by using an extra bucket, within the bucket, for squeezing the dirty water into. I've watched the video and used the system correctly, but my clean and dirty water still end up the same colour and so I need to change the water as often as I would without the extra bucket. Because I have to change the water a few times, I don't put much in and the bucket is therefore not very stable and has tipped over...Read more
twice so far, whilst I was wringing the mop. You can't lift the handle if you don't hold it in the right position before you put the wringer on, which is annoying because the wringer is awkward to remove. Very disappointed with this product.2 comments
I sent feedback about this to the Sabco customer team and received a pretty prompt, satisfactory response. They state that they have passed on my comments to the Product Development Manager and Market... Read more
ing Team for their review and have offered help with a refund.Sabco C.Sabco
Hi Shazzie,
Thanks for your valued feedback. ... Read more
Glad to hear your issue has been resolved by our customer service team. Clean Regards, SabcoSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Alberta2asked
I cannot get the mop head go pass the cleaning bar and flip to the horizontal to use it.
2 answers
It doesn't go all the way past the cleaning bar, if your water is full enough is cleans all the way to the top. And to get it to go flat again after washing you just push it on the floor and it flips flat to mop
Sabco C.Sabco
Well said Kylie, Hope that helps Alberta. Cheers
Steve Basked
With the covid19 all around can l use eucalyptus oil in the water to stop infection.
Thanks Lynne MB
4 answers
Sabco C.Sabco
Hi, for information on how to stop the spread of Covid19, please visit the government website for the most up to date information. https://www.health.gov.au/
Cheers
All l wanted to know is can l use eucalyptus oil in the water or will it affect the microfibre mop.
Sabco C.Sabco
Hi Steve, no it will not affect the bucket. Sorry, It looked like you wanted advice on the effectiveness of the oil and that something we can't comment on. Hope that helps
Kay K.asked
Bought this from Bunnings when it first came out. Idea looked good. Laminate floors. Near dry microfiber mop. Easy. No. Difficult to push mop down. Impossible to pull it up. Bucket came apart every time. Bucket too flimsy. Threw it out after a couple of goes.
5 answers
Sabco C.Sabco
Good Afternoon Kay,
I'm really sorry to hear this. Can I confirm which product you're reviewing as this has come up with a bucket (not with a mop) but I assume you mean the Rinse n' Wring by your description?
If so, this is certainly not the experience we want our customers to have and we can certainly look at processing a warranty and getting you a replacement. Are you able to send through photos / videos of what is happening?
Kind Regards
Yes Rinse n' Wring
As I said, threw it out as I found it impossible to use. Not asking for anything as this was back when it first came out.
Likewise. I found it too flimsy and hard to use. It tipped over the second time I tried it and water went everywhere. I am thinking of taking it back to Bunnings and asking them to send it back to sabco. Don’t expect to get refund but think they need to rework the product.
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Sabco C.Sabco
Hi Chis, I totally agree that shouldn't happen. I would also be disappointed if that happened to me. If you can send me a picture then I can just pass that off to our warranty team and have a replacement sent out to you.