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Mop sponge head keeps falling from base of squeeze plate
Just a short time after purchase,the raised click on posts holding the pad onto the base seem to soften and the pad keeps falling from 4 plastic sockets, Not like the old sabcos that had screw on nuts (caps) to keep them fastened. I suggest that the the click on posts do not retain their spring tension AND DO NOT STAY IN THE 4 PLASTIC SOCKETS.
Purchased in January 2021 at Bunnings Warehouse for A$30.00.
3 comments
I may have the model confused,as the Sabco I have is a bit wider in the head, (7.5cm x 28.5cm) and has click on connectors,not the screw on nuts.The fault seems to be that the 4 posts seem to go soft... Read more
after little use,causing the sponge to keep falling from the head,as the post holding retainers do not lockin anymore Cheers Rob. My address as followes Rob Cousens unit 81a 100 Harold St. Wantirna 3152Sabco C.Sabco
Hi Rob, thank you for that. Could you please send me a picture of your mop and mop head so i can make sure the correct part is sent? Cheers
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Gwen D.Sydney, NSW
Sabco Lightning Mop SAB30023
The mop doesn't stay in place. I persisted for some time and then also used another new refill. Clicked in, same as previous, however after only one use the sponge keeps popping out of the holes. Useless. Any suggestions?
Purchased in January 2021.
4 comments
Sabco C.Sabco
Hi Gwen, I'm happy to send you a new mop to fix the issue. Just send your address to us. For the next mop, a good way to prevent this from happening is to unscrew the nuts on the refill, position the ... Read more
lugs through the holes in the mop and screw the nuts back on. This will prevent it from becoming too big and falling off in the future. Cheers
Thank you for your reply and suggestion. With respect, on this SABCO Xtra-Wide Lightning Mop the nuts DO NOT unscrew, they are fixed raised posts. The instructions say "Simply align the four raised ... Read more
posts of the replacement sponge to the holes in the mop head and click firmly into place". I was expecting the nuts to unscrew and then noticed that they are a fixed item on this particular Mop Head. I do look after my mops as instructed and this is the first real problem I have experiences. A new mop with replacement heads that work well would be very much appreciated. I would not like my address to be viewed on Facebook so please let me know Where to send my address. Many thanks. GwenThank you for your reply and suggestion. With respect, on this SABCO Xtra-Wide Lightning Mop the nuts DO NOT unscrew, they are fixed raised posts. The instructions say "Simply align the four raised po... Read more
sts of the replacement sponge to the holes in the mop head and click firmly into place". I was expecting the nuts to unscrew and then noticed that they are a fixed item on this particular Mop Head. I do look after my mops as instructed and this is the first real problem I have experiences. A new mop with replacement heads that work well would be very much appreciated. I would not like my address to be viewed on Facebook so please let me know Where to send my address. Many thanks. Gwen Like Delete EditSimilar opinion? Write a review on ieatwords.com.au!
Your original mop design actually worked!! Why was it changed?
I am absolutely dismayed at the newer designs of your mops. I have used Sabco mops for decades with no problems but the later designs are faulty in that the serrated edges on the inside of the bolt-hole cave in and the nuts go right through causing the sponge to come asunder. Next I purchased a larger 300mm Sabco mop from Bunnings. We couldn't get it out of the packet without causing the nuts to deform. I had one use out of this mop before before the sponge came unglued rendering it useless. Your design of years ago was perfect. Why was it changed?
Purchased in February 2021.
1 comment
Sabco C.Sabco
Hi Schminka -
Thanks for the feedback - it is always nice to hear from people who have used Sabco for a long time and I am sorry to hear that you are disappointed with our sponge mops of late.... Read more
Would you be interested in trialing one of our other style mops? These may suit your needs even better and provide a more satisfactory result. We have a new Slide to Wring Microfibre Mop that offers all the convenience of a Sponge Mop with the superior cleaning performance of microfibre. If you contact us on 1800 066 522 and mention this discussion, we would be happy to send you one with our compliments top try. Thanks - SabcoSimilar opinion? Write a review on ieatwords.com.au!
Find out how Sabco Lightning Mop SAB30023 compares to other Mops & Buckets
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Neen74Richmond-Tweed, NSW
- 3 reviews
- 2 likes
Can’t get the dirty sponge off!
Tried so hard to get the dirty sponge off to replace it. Supposedly it’s an easy click to get off and then put a new one on. It is not. Avoid.
Purchased in December 2021 at Bunnings Warehouse.
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No more SADCOAdelaide
- Lightning Mop SAB30023
- Verified purchase
Sabco used to be SA Brush Coy, but with those letters I could now make up a more appropriate name
First off why isn't a rating of ZERO offered?
It was badged as a Lightning Extra Wide, so a pretty compelling offer which it didn't come up to because I couldn't even remove the wrapping.
Purchased at Bunnings - great store and they accepted me returning it. Had the same issue with removing the plastic retaining nuts so that the plastic cover could be removed. Turned them so hard, they deformed, but still did not budge.
At this point I logged in and found the other comments, so stopped there.
Returned to Bunnings for a swap with an Oates br...Read more
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Questions & Answers
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Sabco C.Sabco
Hi Rob, I can offer to send you a replacement head to fix this issue. I'm very sorry that this has happened and we are looking into ways of fixing this. If you give me your address I can send a replacement head/refill. Cheers