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15 questions from our users
EMMAJAYasked
Hi There, I have Britax Safe n sound unity Neos carrier which my best friend gave me (still within safety guidelines) but she has lost the canopy. Can I purchase one separately? If so how to I go about doing so as Baby Bunting (im in Perth WA) do not stock them. Thanks Emma
No answers
Katie K.asked
I have the Unity Safe N Sound ISOFIX. Can I but a replacement sun shade/hood attachment?
1 answer
Support C.Britax Safe-n-Sound
Hi Katie, thanks for your question. We don't sell the replacement sun shade/hood as a separate item. Kind regards, the Britax Safe-n-Sound team.
Jaimi Basked
I'm looking for a hood for my 40/A 2013/i model. I bought the capsule second hand for $50 and it didn't come with a hood. I have asked Britax if they can sell me a hood but they say they can't sell me a hood without me purchasing the whole material replacement set which is $205. I can't justify paying 4 times the amount I paid for the capsule. Anyone have any ideas?
3 answers
Can I be honest… The hood on these capsules is useless. You’re better off googling a different type of shade that will fit the capsule.
Hi Mummy T, thank you for your advice. I will have a look. :)
Those hoods are pointless. You don't need it! Use a muslin wrap if need. The hoods dont stay on anyway
Kat Oasked
Hi there
Will a unity baby carrier series 40/A/2013/i (manufactured in 2015) be compatible with a Bugaboo Cameleon 3? On the bugaboo website it says that the adapters are for Unity Neos only.
Thanks in advance
Kathryn
3 answers
Hi Kathryn,
I don’t own a Bug but I’m pretty sure they would fit. The adaptors and connectors have not changed from 2015 to 2017. If in doubt, join the Bugaboo Facebook group and ask your question in there.
Thanks Jess!
Support C.Britax Safe-n-Sound
HI Kat, thanks for your question. The Britax Safe-n-Sound Unity capsule series 40/A/2013/i is compatible with the Bugaboo adaptors. Kind regards, The Britax Team.
Aliraasked
Hi there,
I have a Baby Jogger City Elite pram and looking to purchase a second hand Britax safe and sound Unity Capsule 2013 with click and go attachments. Will these be compatible with the pram??
1 answer
Hi! According to the baby jogger site tge following will NOT fit with standard adapters (see below). I dont know if that means special ones are available or it just means it wont fit. Our steelcraft strider compact came with adapters for our britax capsule but we didnt end up needing them. It was a direct fit..not sure if the one you have runs on a similar system.
The following will NOT work with Baby Jogger's standard car seat adaptor:
Steelcraft infant capsule
Britax (Safe n Sound) capsule
Enspira Car Seats
Evenflo Lakewood
Safety 1st OnBoard 35 Air-SE
Evenflo St. Ives
Intera Convertible
Vantage Point Booster Seat
Combi
Booster Seats
Toddler Car Seats
Caseyasked
Hi I have a Britax safe n sound capsule ISOFIX what adaptors will I need to fit a steelcraft agile plus pram?
No answers
Ktgasked
Can it go forward facing?
Swarasked
Hi
How do I remove the click and go system?
1 answer
Support C.Britax Safe-n-Sound
Hi Swar, thanks for your question. Please refer to your owners manual page 73 for instructions or alternatively please feel free to give us a call on 1300 303 330 so we can talk you through it, kind regards, The Britax Team
Kjcouttsasked
Hi, did the 2015 unity capsule come with an option to not have isofix? I looks like it's been removed from mine, can it be replaced?
1 answer
Support C.Britax Safe-n-Sound
Hi Kjcoutts, thanks for your question. The Unity Infant Carrier is available in ISOFIX and non ISOFIX. The ISOFIX can't be retro fitted. Please feel free to give us a call on 1300 303 330 with the series number and we can let you know if yours should have the ISOFIX compatible connectors. Kind regards, the Britax Team.
Chezasked
Will my new safe and sound unity capsule fit any safe and sound base unity base? I'm looking to hire a second base. Thank you!
1 answer
Support C.Britax Safe-n-Sound
Hi Chex, thanks for your question. If you have an ISOFIX compatible Unity Infant Carrier you must use the ISOFIX compatible base. If you have a standard base you must use a standard base. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us. Kind regards, The Britax Team.
Lauren Fasked
When is it safe to remove the black padded insert?
1 answer
Whenever you are want to remove it. It will not affect the safety of the capsule either way.
Bec Easked
I recently purchased the Unity ISOFIX 40/A/2013/i & was wondering what adapters I need to connect this to my Bob Motion 3 (3 wheeler) pram. Can you please advise? My pram currently has no adapters at all.
1 answer
Support C.Britax Safe-n-Sound
Hi Bec E, thank you for your question. You will require the BB motion car seat adapters, you can order a replacement set of these by calling our Customer Service team on 1300 303 330 and ordering over the phone. The part no is 99963159 and cost approximately $44.00 plus postage. Kind regards, The Britax Team
Mandy-janeasked
Hi I have just brought unity 2015 model I have a steel craft run about can I buy an adaptor to fit my pram or is my pram too old?
1 answer
Support C.Britax Safe-n-Sound
Hi Mandy-Jane, thank you for your question. Our 2010 and 2013 standard unity is only compatible with our Steelcraft Strider range, Steelcraft Agile range, Britax E-brake, Britax Affinity and our BOB stroller range. Kind regards, The Britax Team
BrannonVasked
Hi there, we have been given a 2004 Unity Capsule but the fabric covers are extremely weathered. Is it possible to purchase all of the fabric cover and accessories as replacements? If so, can you tell me where please?
1 answer
Support C.Britax Safe-n-Sound
Hi BrannonV, thanks for your question. The replacement cover set is available to order through your local baby shop, part no:1187, RRP $99.95, kind regards, The Britax Team.
AmandaBHasked
Hi iv just purchased a britax safe and sound unity capsule after being told it is compatible to my steelcraft strider plus four and I cannot figure out how to connect them. Can anyone help?
1 answer
Support C.Britax Safe-n-Sound
Hi AmandaBH, thanks for your question. To fit the Unity Infant Carrier to your Strider Plus you will require adaptors and receivers, this will depend which Australian Standard your Unity Infant Carrier has been made to. Your infant carrier will have a series number the last four digits are the year of the Australian Standard your carrier has been made to ie: 2000/A/2010 would mean this product was made to the 2010 Australian Standard. The 2004 Australian Standard Unity Carrier isn't compatible with the Strider range, the 2010 Australian Standard infant carrier will need 0475 - Britax Click & Go Adaptors & 2013 Australian Standard infant carrier will need 39580 - Stroder Receiver. Please feel free to give us a call on 1300 303 330 if you would like to discuss this in further detail. Kind regards, The Britax Team.
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