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Reviews

(56)
(41)
(15)
(8)
(9)
  • Build Quality
    3.3 (4)
  • Value for Money
    3.5 (4)
  • Ease of Use
    2.5 (4)
  • Cleaning & Maintenance
    2.3 (4)
  • Safety
    2.8 (4)
  • Ease of Installation
    1.5 (4)
  • Ease of Carrying
    2.5 (4)


Suzanne

SuzanneCentral, SA

  • 2 reviews

Disappointed & unsafe

published

I am very dissatisfied with this capsule, the straps that sit across my babies thighs did into him making him uncomfortable & his head always flops forward regardless of adjusting the angle that it's set at. This concerns me quite a bit to the point I have now had to purchase another seat due to safety concerns of his head flopping so far forward that I am concerned it will restrict his airways or break his neck with sudden impact. I thought this was meant to be a safe seat for our babies & I feel it's extremely dangerous with my experience



Purchased in July 2021 at Baby Bunting for $298.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Ease of Installation
Ease of Carrying
Car ModelToyota Kluger GSU50R
Pram TypeSteelcraft Agile Elite
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1 comment
Britax Safe-n-Sound
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Sanjeev K.

Sanjeev K.Sydney, NSW

  • 6 reviews

Good capsule, reasonably priced

published

We used the capsule for about 9 months - although would have preferred those with range 0-4 yrs to save some money. Baby bunting could waive off our fee for installation but they didn't and on top of that, they sold us a towel worth $15 to install it in the car. Bad experience on installation part.



Purchased in July 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Ease of Installation
Ease of Carrying
Car ModelHyundai Elantra
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1 comment
Britax Safe-n-Sound
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Hi Sanjeev K, thanks for taking the time to leave a review! We are sorry to hear about your experience. If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Safe-n-Sound team.

Pitpat

PitpatHobart, TAS

  • 54 reviews
  • 26 likes

From Newborn this is pretty much a must

published

Purchased in November 2021 at Mother Goose for $475.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Ease of Installation
Ease of Carrying
Car ModelSubaru Outback 5GEN
Pram TypeBaby Jogger City Select
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1 comment
Britax Safe-n-Sound
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Hi Pitpat, thank you so much for taking the time to leave a review and the great feedback! If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Safe-n-Sound team.

Handy, but not worth the price

published

Purchased in July 2021 at Baby Bunting Physical store for $298.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Ease of Installation
Ease of Carrying
Car ModelHyundai Tucson TL
Pram TypeSteelcraft Savvi
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1 comment
Britax Safe-n-Sound
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Don’t give up on the capsule too soon

published
1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Claire R, Thank you for taking the time to leave some feedback on the Safe-n-Sound Unity NEOS. If you have any further questions please contact us on 1300 303 330. Kind regards, the Safe-n-Sound team.


Claire

Claire

  • 2 reviews

Seriously concerned about safety for baby

published
2 comments
Britax Safe-n-Sound
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Britax Safe-n-Sound
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Too small

published

Says it is suitable for approx birth-12months. How could any 12 month old baby fit in this capsule? My son outgrew it by 4 months old! (He is a larger baby- maybe about the size of an average 6 month old) but still, 4 months. Totally not worth the money

1 comment
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Kendall

KendallGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Regrettable purchase

published

I regret buying this capsule. It was installed professionally. But It's too heavy/impractical, the harness is temperamental to tighten and gets caught which is difficult to secure firmly, the angle of the capsule allows the baby's head to flop forward/there is inadequate head support and the straps dig into the baby's thighs, pinching and leaving pretty severe red marks on the thighs that hang around for a long time. I am convinced it makes sleeping in the car difficult for my baby. I have used this capsule for two babies now and each time I took it out after a few weeks. Really disappointing to be honest. Love the brand. Hate the capsule.

1 comment
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Bek

BekSydney

Not practical

published
1 comment
Britax Safe-n-Sound
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Poor head support

published

My newborn’s head flops around dangerously. Its installed correctly but we now have to reinstall it with towels to try get the seat to tilt back further. I’ve never had this issue with other branded capsules so very disappointed.
The buckles dig in to his little legs and the sun canopy is useless.

1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Mummy T, thanks for taking the time to leave a review! Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us in further detail. Kind regards, the Britax team.


Fritz

FritzSUMA PARK

  • 3 reviews

Safety and reliability are the first choice.

published

The brand has always had its own choice, this brand is recommended by others, focusing on child safety seats, safe and reliable is the first choice. Exquisite workmanship, the little baby at home is very fond of sitting. Tilt adjustment is also very convenient. The baby is sitting up and not crying, it’s much easier to go out now.

1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Fritz, thanks for taking the time to leave such a terrific review! If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Britax team.


Mika

Mika

  • 8 reviews

The perfect capsule if you don’t plan on moving the base

published

I was thinking of getting to black version with ISO technology and also it has the bamboo fabric which is super soft but was told by the sales assistant that I wouldn’t need it since the ISO is good if you plan to move the car seat which we don’t. It’s super easy to get baby in and out, and it’s very sturdy!

1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Mika, thanks for taking the time to leave such a great review! If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Britax team.


Very easy to connect with pram

published

I bought this so I could use it as a travel system on my Steelcraft Agile Elite pram (dark chambray). Very convenient to click in and out of the pram but now the hood on the pram does not cover over the capsule leaving the baby's head facing and exposed to the elements. I am now looking for a brand new pram so the hood covers the capsule and matches it. I had to buy a new capsule as the travel system adapters did not actually fit with the pram it came with.

1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Riara, thanks for taking the time to leave such a great review! If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Britax team.


Kashaam

KashaamAdelaide

  • 5 reviews

The perfect capsule travel system

published
2 comments
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Kashaam, thanks for taking the time to leave such a fantastic review! If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Britax team.

Kashaam
Kashaam

Thank you!

Jess R

Jess RSwan Hill

  • 5 reviews

Excellent, highly recommend. Worth the money

published

I decided to purchase the Unity for my 2nd baby as my first was larger and only lasted 3 months before he was too big, so I wanted a capsule that would last. Easy to install and take out, I purchased the attachments for my pram and his made it easier with everyday tasks. Easy to carry and my daughter was nice and comfy. We are still using it today (as a car seat) and she is almost 9 months old and still plenty of room until the height marker. I have definitely got my monies worth out of it.

1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Jess R, thanks for taking the time to leave such a terrific review! If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Britax team.

beckelljess

beckelljessAU

  • 22 reviews
  • 1 like

Love it

published

So easy and what a great idea! Its not bulky or heavy and goes straight on to the pram! I gad no idea any such thing existed!
It is easy to maneuver and easy to wash and wipe down. Never had any issues with it at all! Highly recommended. Glad we did our research and came accross this!


This has been amazing!

published

My baby and family has loved this from birth and still using at 9 months. She has her best sleeps in it when she falls asleep in the car and then Cary her inside! Easy to put in and pull out, easy enough to just have one base between my car and dads, we haven’t even needed to buy a second base.


Ells

EllsMelbourne

  • 4 reviews

Good Capsule

published

Josh

JoshNewcastle

  • 12 reviews
  • 4 likes

As good as advertised

published

We've had the capsule since our youngest was born. She is still in it at 6 months, now. The easy of use in getting the capsule from the car and onto the pram is fantastic, it really works as well as we had hoped it would. Our girl loves being in there too, she often falls asleep in it. When we get home, we just bring it inside and she stays asleep. Perfect.

Bought at Baby Bunting and they installed it for us. Also a bonus of using the capsule is that is cheap to have in both cars, because you just need two bases. Baby Bunting sold us an ex-rental base for our second car for only about $60

1 comment
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shirley_mum17

shirley_mum17Carnegie

  • 5 reviews

Its ok not the best

published

Not that easy as often i have fix the hood. It is compatible with my car and pram with an adapter. Not so easy to install and leaving untidy belt. My baby did fit securely but didnt look comfy particularly after the hip braces fitted on. Overall it is ok but wishes that i purchase another product that has practicl hood and rain cover attached.

Review collected in partnership with Britax Safe-n-Sound


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Questions & Answers

Eve

Eveasked

Hi Britax. I have receieved the britax safe n sound unity neos capsule. I read above about adaptors to suit a baby jogger city select pram (which is the pram I have) and followed the link however I noticed it states for model 40/A/2013. The capsule I have says 40/B/2013. Will the adaptors work for this capsule or is there adaptors that will? Thank you

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Eve, thanks for your question. Yes, the 40/B/2013 can be used with the Baby Jogger City Select using the Britax CLICK & GO Receivers City Select. If you have any further questions please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.


Daniella D.

Daniella D.asked

Hi just wondering if this infant carrier - Britax safe n sound is compatible with mountain buggy year 2016? Thanks
Daniella

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Daniella, thanks for your question. You will need to direct your question to the Mountain Buggy team as I am unaware if our Safe-n-Sound Unity Infant Carrier has been tested with this brand. If you have any further questions please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.


Rachel J.

Rachel J.asked

Looking to purchase this particular capsule and was wondering what adapters we would need to make it compatible to use with our baby jogger city select pram (purchase in 2013)? Thankyou!

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Rachel J. Thanks for your question. The Safe-n-Sound Unity Infant Carrier Neos can connect to the Baby Jogger City Select using the adapters advertised in the below link from our website:
https://www.britax.com.au/accessories/britax-click-go-receivers-city-select/
If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the safe-n-Sound team.


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