??!

Reviews

3.9

26 reviews
5
(8)
4
(12)
3
(3)
2
(1)
1
(2)
  • Build Quality
    3.3 (4)
  • Value for Money
    3.5 (4)
  • Ease of Use
    2.5 (4)
  • Cleaning & Maintenance
    2.3 (4)
  • Safety
    2.8 (4)
  • Ease of Installation
    1.5 (4)
  • Ease of Carrying
    2.5 (4)
Previous
Next
Suzanne

SuzanneCentral, SA

  • 4 reviews

Disappointed & unsafe

published

I am very dissatisfied with this capsule, the straps that sit across my babies thighs did into him making him uncomfortable & his head always flops forward regardless of adjusting the angle that it's set at. This concerns me quite a bit to the point I have now had to purchase another seat due to safety concerns of his head flopping so far forward that I am concerned it will restrict his airways or break his neck with sudden impact. I thought this was meant to be a safe seat for our babies & I feel it's extremely dangerous with my experience



Purchased in July 2021 at Baby Bunting for $298.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Ease of Installation
Ease of Carrying
Car ModelToyota Kluger GSU50R
Pram TypeSteelcraft Agile Elite
See all answers
1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound
Sanjeev K.

Sanjeev K.Sydney, NSW

  • 6 reviews

Good capsule, reasonably priced

published

We used the capsule for about 9 months - although would have preferred those with range 0-4 yrs to save some money. Baby bunting could waive off our fee for installation but they didn't and on top of that, they sold us a towel worth $15 to install it in the car. Bad experience on installation part.



Purchased in July 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Ease of Installation
Ease of Carrying
Car ModelHyundai Elantra
See all answers
1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Sanjeev K, thanks for taking the time to leave a review! We are sorry to hear about your experience. If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Safe-n-Sound team.

Pitpat

PitpatHobart, TAS

  • 63 reviews

From Newborn this is pretty much a must

published

Purchased in November 2021 at Mother Goose for $475.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Ease of Installation
Ease of Carrying
Car ModelSubaru Outback 5GEN
Pram TypeBaby Jogger City Select
See all answers
1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Pitpat, thank you so much for taking the time to leave a review and the great feedback! If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Safe-n-Sound team.

Baby Capsules

Find out how Britax Safe-n-Sound Unity Infant Carrier NEOS compares to other Baby Capsules

Know better, choose better.

Compare all

Handy, but not worth the price

published

Purchased in July 2021 at Baby Bunting Physical store for $298.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Ease of Installation
Ease of Carrying
Car ModelHyundai Tucson TL
Pram TypeSteelcraft Savvi
See all answers
1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Don’t give up on the capsule too soon

published
1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Claire R, Thank you for taking the time to leave some feedback on the Safe-n-Sound Unity NEOS. If you have any further questions please contact us on 1300 303 330. Kind regards, the Safe-n-Sound team.

Bek

BekSydney

Not practical

published
1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound
Fritz

FritzSUMA PARK

  • 3 reviews

Safety and reliability are the first choice.

published

The brand has always had its own choice, this brand is recommended by others, focusing on child safety seats, safe and reliable is the first choice. Exquisite workmanship, the little baby at home is very fond of sitting. Tilt adjustment is also very convenient. The baby is sitting up and not crying, it’s much easier to go out now.

1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Fritz, thanks for taking the time to leave such a terrific review! If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Britax team.

Mika

Mika

  • 8 reviews

The perfect capsule if you don’t plan on moving the base

published

I was thinking of getting to black version with ISO technology and also it has the bamboo fabric which is super soft but was told by the sales assistant that I wouldn’t need it since the ISO is good if you plan to move the car seat which we don’t. It’s super easy to get baby in and out, and it’s very sturdy!

1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Mika, thanks for taking the time to leave such a great review! If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Britax team.

Very easy to connect with pram

published

I bought this so I could use it as a travel system on my Steelcraft Agile Elite pram (dark chambray). Very convenient to click in and out of the pram but now the hood on the pram does not cover over the capsule leaving the baby's head facing and exposed to the elements. I am now looking for a brand new pram so the hood covers the capsule and matches it. I had to buy a new capsule as the travel system adapters did not actually fit with the pram it came with.

1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Riara, thanks for taking the time to leave such a great review! If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Britax team.

Baby Capsules

Find out how Britax Safe-n-Sound Unity Infant Carrier NEOS compares to other Baby Capsules

Know better, choose better.

Compare all
Kashaam

KashaamAdelaide

  • 5 reviews

The perfect capsule travel system

published
2 comments
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Kashaam, thanks for taking the time to leave such a fantastic review! If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Britax team.

Kashaam
Kashaam

Thank you!

Jess R

Jess RSwan Hill

  • 5 reviews

Excellent, highly recommend. Worth the money

published

I decided to purchase the Unity for my 2nd baby as my first was larger and only lasted 3 months before he was too big, so I wanted a capsule that would last. Easy to install and take out, I purchased the attachments for my pram and his made it easier with everyday tasks. Easy to carry and my daughter was nice and comfy. We are still using it today (as a car seat) and she is almost 9 months old and still plenty of room until the height marker. I have definitely got my monies worth out of it.

1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Jess R, thanks for taking the time to leave such a terrific review! If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Britax team.

beckelljess

beckelljessAU

  • 22 reviews
  • 1 like

Love it

published

So easy and what a great idea! Its not bulky or heavy and goes straight on to the pram! I gad no idea any such thing existed!
It is easy to maneuver and easy to wash and wipe down. Never had any issues with it at all! Highly recommended. Glad we did our research and came accross this!

This has been amazing!

published

My baby and family has loved this from birth and still using at 9 months. She has her best sleeps in it when she falls asleep in the car and then Cary her inside! Easy to put in and pull out, easy enough to just have one base between my car and dads, we haven’t even needed to buy a second base.

Ells

EllsMelbourne

  • 4 reviews

Good Capsule

published
Josh

JoshNewcastle

  • 12 reviews
  • 4 likes

As good as advertised

published

We've had the capsule since our youngest was born. She is still in it at 6 months, now. The easy of use in getting the capsule from the car and onto the pram is fantastic, it really works as well as we had hoped it would. Our girl loves being in there too, she often falls asleep in it. When we get home, we just bring it inside and she stays asleep. Perfect.

Bought at Baby Bunting and they installed it for us. Also a bonus of using the capsule is that is cheap to have in both cars, because you just need two bases. Baby Bunting sold us an ex-rental base for our second car for only about $60

1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound
Baby Capsules

Find out how Britax Safe-n-Sound Unity Infant Carrier NEOS compares to other Baby Capsules

Know better, choose better.

Compare all
shirley_mum17

shirley_mum17Carnegie

  • 5 reviews

Its ok not the best

published

Not that easy as often i have fix the hood. It is compatible with my car and pram with an adapter. Not so easy to install and leaving untidy belt. My baby did fit securely but didnt look comfy particularly after the hip braces fitted on. Overall it is ok but wishes that i purchase another product that has practicl hood and rain cover attached.

Review collected in partnership with Britax Safe-n-Sound

Sonny

SonnyAU

  • 4 reviews

Good Capsule Overall

published

I have this capsule and like that it is compatible with a lot of pram models. I found that it is quite bulky and takes up a lot of space length ways (encroaches somewhat on the seat in front) but if you have a larger car it isn’t an issue.

It is quite heavy once the baby grows bigger and so I wouldn’t recommend attempting to use it up until the recommended weight unless you are super fit and strong as it can hurt your back sometimes.

1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Sonny, thank you for taking the time to leave the above review. If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Britax team.

Theqom

TheqomUmina Beach

  • 8 reviews

Great for a taller baby

published

We weren't originally going to get a capsule car seat, but in the end decided it would be handy for not disturbing a sleeping baby after car trips. It turns out our baby was initially one that hated car trips! So she never fell asleep in it! However after she turned 4 months old she finally started to sleep and it has paid off! Luckily we went for this capsule because it is the only one that went up to 12months, and as our baby is quite tall she would have grown out of the regular 6 month size seat just as it became so useful. It is easy to carry and we got the adapters to fit it with the steelcraft agile plus pram and that's very easy to click it in and out.

1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound
Sanju

SanjuPerth, WA

  • 13 reviews
  • 4 likes

Very good product, can use up to 12 months

published

This product appears very good to me and worth for the money and was easy to plug and unplug to the base fitted in car. The another advantage is is it can be used upto 12 months where most other capsules are only for 6 months.
The draw backs might be an additional belt we need to tie around the carrier and also this is slightly heavy though I agree that it is strong body and heaviness is good for babies while travelling.)

1 comment
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Faulty brand new and have to take for repair

published

Purchased this to go into the click and go adaptors on my city mini GT. Capsule itself looks great however we have just attempted to click in into the adaptors and it doesn't unclick unless you take the adaptors off the pram tip it upside down and force them out. After calling i was told it sounds like an issue with capsule itself as it should easily click in and out (which it did on the in store version). We were told we will have to either be without the capsule while its repaired or drive it 1hr plus away for repair if they have stock. It's a BRAND new capsule!!!! Not ideal with a 3 day old baby and 2 older siblings.

Page 1 of 2
See all Britax Safe-n-Sound Unity Infant Carrier reviews

Questions & Answers

Erin F

Erin Fasked

Unity Infant Carrier NEOS

Hi
I am purchasing a unity neos capsule but can’t figure out if it is compatible with the babyjogger city elite 3 wheel pram?
Also if it is which of the adapters to purchase.
Thanks in advance

3 answers
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Erin F, thanks for your question. Britax have only produced adapters for the 2013STD (2013 series) Safe-n-Sound Unity Capsule with integrated Click & Go adapters for the Baby Jogger City Select and Baby Jogger City Mini. No other models have been tested apart from the 2 mentioned above. If you have any further question, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Britax Childcare team.

Erin F
Erin F

Are there any 3 wheel joggers that are compatible with the unity Neos?
I have only found the bob revolution which appears to work with it.
Thanks again.

Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Erin F, thanks for your question. In the current Steelcraft range, no unfortunately we do not have any 3 wheel prams. Correct we do have the Bob Revolution Pro. In relation to other brands, I am unsure of the compatibility.
Kind regards, the Britax Childcare team.

Eve

Eveasked

Unity Infant Carrier NEOS

Hi Britax. I have receieved the britax safe n sound unity neos capsule. I read above about adaptors to suit a baby jogger city select pram (which is the pram I have) and followed the link however I noticed it states for model 40/A/2013. The capsule I have says 40/B/2013. Will the adaptors work for this capsule or is there adaptors that will? Thank you

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Eve, thanks for your question. Yes, the 40/B/2013 can be used with the Baby Jogger City Select using the Britax CLICK & GO Receivers City Select. If you have any further questions please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.

Rachel J.

Rachel J.asked

Unity Infant Carrier NEOS

Looking to purchase this particular capsule and was wondering what adapters we would need to make it compatible to use with our baby jogger city select pram (purchase in 2013)? Thankyou!

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Rachel J. Thanks for your question. The Safe-n-Sound Unity Infant Carrier Neos can connect to the Baby Jogger City Select using the adapters advertised in the below link from our website:
https://www.britax.com.au/accessories/britax-click-go-receivers-city-select/
If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the safe-n-Sound team.

Get an answer from our members and Britax Safe-n-Sound representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.