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146 questions from our users
Sandervlasveldasked
Hi! I have a Britax Unity capsule from 2010 and would like to know if there is an adapter for it to fit on my Baby Jogger City Select (double)? Thanks!
Stephasked
Hi I recently was given the safe n sound 40/A/2004 capsule and was just wondering what pram it would be compatible with ? Thank you
1 answer
I have this with my legacy Mountain Buggy Swift (prior 2015 version). Mountain Buggy sells an adapter suitable for Unity Carrier. My carrier is series 40/A/2004
luanaasked
Hi there! I have a steelcraft, 3 wheeler terrain jogger (EDEN) and a safe n sound unity capsule, do you know if I can get adaptors so that I can fit the capsule on to this pram?
daisey91asked
Can i buy a replacement hood for my Unity capsule?
3 answers
I really need this answer as well. Britax Australia can you please assist?
You can. :) I just did. They are on back order until early Feb though.
Support C.Britax Safe-n-Sound
Hi daisey91, thank you for your message. You can order replacement hoods for the unity by calling our Customer Service team on 1300 303 330 and purchasing over the phone. Kind regards, The Britax Team
Sophieasked
I have a bob revolution and a safe n sound unity 2013. I have a bob adapter but doesn't seem to fit?
1 answer
Support C.Britax Safe-n-Sound
Hi Sophie, thanks for your question, we're no sure why as these products are compatible. Can you please give us a call on 1300 303 330 so we can work through this with you, thanks, The Britax Team.
Danniasked
Hi there, I have a Steelcraft Unity capsule. Is it compatible with a Agile? If so, where can I buy the adapters for it to fit into the pram? Thank you
1 answer
Support C.Britax Safe-n-Sound
Hi Danni, thank you for your question. The 2010 and 2013 series unities are compatible with the Steelcraft agile. You will require the Britax agile click no go receiver to click into your Agile. If you have the 2010 series unity you will also require the Britax unity click n go adaptors to attach to your unity which the 2013 unity comes with. Both the receiver and adaptor are available at most baby retail stores around Australia. Kind regards, The Britax Team
Samantha Mcleanasked
Hi! I have bought a secondhand Safe and Sound Unity capsule Series 40/A/2004 and also bought the Britax Unity stroller adaptor, followed all instructions but my capsule does not have the holes for the locking and press pins? The capsule locks into the stroller in all positions but will not unlock from the stroller using the different carry positions i.e. Putting it in position A does not unlock it from the stroller? I also have a 2016 Steelcraft Agile plus with the Britax unity receivers.
1 answer
Support C.Britax Safe-n-Sound
Hi Samantha, thank you for your question. Unfortunately, the Britax Unity click n go adpators are only compatible with the 2010 series unity not the 2004 series, so that is why it wont be working correctly for you as they are not compatible. Kind regards, The Britax Team
Burcuasked
Hi
I have an icandy Peach 2 in tomato and would like to use a 2010 model Safe and Sound Unity Black Carrier Black Slate Series 40/A/2004 (reorder code 2209) with it. because there are updated versions for both my pram and the capsule I am having difficulty finding the right adapter. I was wondering if you could check this particular adapter is compatible with the capsule: Peach Safe and Sound Adapters
S/N 000000151
110901 BATCH A10022/113
Thanks & Kind Regards
2 answers
Support C.Britax Safe-n-Sound
Hi Burcu, thank you for your question. You will need to contact Icandy Customer Serice as we do not manufacture the adapers for the unity to go onto their pram, they will manufacture and test them. We only manufacture the unity capsule. Kind regards, The Britax Team
hi i believe i have the adaptor that will fit. i purchased the adaptor thinking the icandy apple & peach prams were the same but they are not. so i have this adaptor. i can't upload the pic to show you on here though
Jessica H.asked
Hi! I have a Safe-n-Sound Unity Capsule purchased last year (date on capsule: 05/02/2014) [series no. 40/A/2010] - does it fit on the Baby Jogger City Select? I can't find an adapter for it? Thank you.
2 answers
Support C.Britax Safe-n-Sound
Hi Jessica H. Thank you for your question. We have just released Britax click n go adaptors for the 2013std unity to go onto the BJ city select. However they are not suitable for the 2010 series model. Kind regards, The Britax Team
I have found the generic adaptors you buy will work with this capsule Jessica
michkatasked
Hi I was given a safe n sound unity 2012. I was hoping to find a hood for it as it didn't come with? I've gone to see my local baby warehouse store but they had the extra sun shield. Thanks
2 answers
A new Sun Hood will mostly likely be available for purchase directly from Britax. It is likley that it was pulled off and misplaced, as the sun hood frequently gets caught when adjusting the capsule handle up and down (and just generally gets in the way). It should also be noted, that the sun hood is best folded back, whilst in the car, to ensure that the baby doesn't overheat (Rear facing car seats and capsules tend to be the last place for the car air conditioning to reach in the car).
Support C.Britax Safe-n-Sound
Hi michkat, thank you for your question. Please contact our Customer Service team on 1300 303 330 who will be able to assist you with pricing and availability for a replacement hood. Kind regards, The Britax Team
AmyHasked
I was given a Baby Jogger City Elite 2010 pram, will a safe n sound 2012 capsule attach to this pram? Thanks.
3 answers
Support C.Britax Safe-n-Sound
Hi Amy, thanks for your question. We have adaptors available for the City Mini & City Select. We would recommend that you contact Baby Jogger as they will be able to confirm if there are adaptors available for the City Elite, kind regards, The Britax Team.
Just wondering if this capsule fitted into the the city select with adapters please? Thanks
The Safe and Sound Unity capsule is compatible with City Select from the dates pre 2014. Any model after that time to present they aren’t compatible as they changed their design. I just had to get a Universal Car seat adapter for my pram.
Emma Smithasked
Hi, I am in New Zealand and looking for a replacement Sunhood. Where should I try? I have called NZ britax distributed but they couldn't help. Thanks!
1 answer
Support C.Britax Safe-n-Sound
Hi Emma, thanks for your question. Please feel free to give us a call on 0508 688 822 so we can point you in the right direction, kind regards, The Britax Team.
Yvonne Poulmanasked
Hi we have been given a Series 40/A/2004 Unity Baby carrier
Safe and Sound, does that fit a strider compact 2015 pram?
1 answer
Support C.Britax Safe-n-Sound
Hi Yvonne, thanks for your question. Unfortunately the Unity Infant Carrier 40/A/2004 isn't compatible with the Strider Compact. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us in detail, kind regards, the Britax Team.
lisananjoulasked
I have an Icandy peach 3 pram, what adapters are available for connecting the unity safe n sound capsule? I heard there was one and it was discontinued. Does this mean icandy peach prams will no longer fit to safe n sound unity capsule?
1 answer
Support C.Britax Safe-n-Sound
Hi Lisananjoul, thanks for your question. Adaptors are tested and validated for use by the stroller manufacturer. We suggest that you contact iCandy for further advice. Kind regards, The Britax Team.
Aaron Skinnerasked
Hi! I have a Steelcraft Stridder Plus 4 and a Unity Baby Carrier Black Bubbles 2012 (40/A/2010 Ref:2228) with the click and go receivers and adapter but I am missing the locking in pins.
So when we remove the carrier from the pram the click & go receivers & adapters fall off, is there anywhere we can get replacement lock in pins?
Cheers!
1 answer
Support C.Britax Safe-n-Sound
Hi Aaron, thank you for your question. Please kindly call our Customer Service team on 1300 303 330 who will be able to assist you with replacement locking pins. Kind regards, The Britax Team
Kath duvalasked
Hi there, we have unity carrier series 40/A/2004. We have the capsule but not the base that it fits into for the car. Can these be purchased?
1 answer
Support C.Britax Safe-n-Sound
Hi Kath, thanks for your question. Can you please give us a call on 1300 303 330 so we would like to discuss this with you in further detail, kind regards, The Britax Team.
Kellyasked
Hello I have bought the unity baby carrier eclipse capsule second hand. The serial details mention it was manufactured 16-03-2012 however the series is 40/A/2004.
Can you purchase an adapter to fit a pram? I haven't bought my pram as yet until I find this out.
Kind Regards Kelly
1 answer
Support C.Britax Safe-n-Sound
Hi Kelly, thanks for your question, unfortunately the 2004 Unity Infant Carrier isn't compatible with any stroller and adaptors are not available to convert this to make it compatible, kind regards, the Britax Team.
Kylieasked
Hi. Does the Safe n sound unity capsule fit onto the Strider plus pram?
2 answers
I'm not entirely sure. I had to purchase a capsule adaptor (it's a bracket that attaches to the prams frame) from mountain buggy to actually fit the unity capsule. I don't recall seeing other capsules being promoted as fitting the mountain buggy range but that could have changed since. I'd check the mountain buggy website as well as the capsule manufacturer.
Support C.Britax Safe-n-Sound
Hi Kylie, thanks for your question, the Strider plus can accomodate both the 2010std and 2013std unities. If you have the 2010std unity (Series No. 40/A/2010) you will require the Britax unity click n go adaptor (part no 0475, RRP$49.95) for your unity and the Britax strider click n go receiver (part no 39580, RRP $29.95) for your stroller. However if you have the 2013std unity (Series No. 40/A/2013) you will only require the Britax Strider click n go receiver (part no 39580) for your stroller. Both of these are available as part of our Britax accessory range at most baby retail stores. Please feel free to contact our Customer Service team on 1300 303 330 if you would like further information. Kind regards, The Britax Team
DD81asked
Hi! I'm wondering if I can purchase an insert for the unity capsule separately. It is a 2012 model.
1 answer
Support C.Britax Safe-n-Sound
Hi DD81, thanks for your question. Your local baby shop can order the baby insert part no:1181, RRP $29.95. Kind regards, the Britax Team.
Bonnasked
Hi, I have 2 questions about our Unity capsule. We bought it secondhand and it was manufactured in 2012. But the baby store staff said it was made to the 2004 standard so there is no way to make it fit our BOB Revolution pram. Is this information correct? Also, I'd like to know when we have to stop using the capsule. We were told that it would fit the baby up to 12months but we have the straps at the highest point and he is close to being too tall. I wondered if the capsule use limit is based on weight, and as he's chubby maybe he has already outgrown it?
1 answer
Support C.Britax Safe-n-Sound
Hi Bonn, thanks for your question. The 2004 Unity Infant Carrier isn't compatible with the BOB Revolution stroller. The 2004 Australian Standard Unity Infant Carrier is suitable for children up to 12kgs (approx.) Kind regards, the Britax Team.
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