Great home grooming kit
We are really happy with our grooming kit. We purchased an extra #5 blade which has worked really well on our Border Collie x German Shepard. It’s a big job washing and removing matts but it is saving us $$ doing it from home.
Highly Recommened product
Great clippers at a great price. Highly recommended product, easy to use with great instructions provided in the box. 5 stars
Thanks for the great review suffolyf. Happy that you found the instructions easy to follow.
- 3 reviews
Excellent clippers
Bought the Salty Dog Clippers kit and it arrived quickly. The clippers are easy to use and cut effortlessly. The blade included in the kit was a bit too short for my dogs. So ordered another blade but it wouldn't cut. Worried I had wasted my money, I contacted Salty Dog by email and they were straight back to me with advice and a replacement blade. The new blade does a great job. So I am very pleased with the Salty Dog product. Very good clippers and excellent after sales service.
Thanks for the review and kind words Kerrie.
Exactly the tool I needed!
Living in central Australia the heat can really take its toll on our pooches. Me and my partner have a husky and a German Shephard, Salty Dog provided us with the exact tool we needed to help keep our fur babies cool in not only the summer but the winter as well. We found ourselves spending a fortune every couple of months for hair cuts on our doggos but now we are saving even after purchasing extra blades as back ups. Quick delivery and excellent customer service from these guys! Have definitely recommended it to friends around town :)
What a fantastic review Amanda. Thanks for recommending us around town.
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Salty Dog clippers.
Very happy with these clippers, great presentation with case and everything I need to clip my dog all in one set. Had some trouble with my blades and the customer service was fantastic and they easily rectified the problem.
Thanks for the review Narelle. We are delighted to hear that you found our customer service fantastic and are happy that you are away and clipping.
Great clippers with all accessories included
Really happy with my purchase. Gorgeous box set with everything required for grooming our Cavie. My daughter and I took turns, easy to use. Purchased an extra blade as well which was easy to change over. Will be so glad not to have to fork out $$$ every second month.
Thanks for your review Kerrie. It's a great way to save money and spend more time with our furry friends.
- 2 reviews
- 1 like
Great value, works wonderfully
I purchased this set and was really impressed wth the results. It is going to save me a fortune in clipping expenses.
I also purchased another blade for my poodle and changing blades was easy peasey.
I also love the fact everything is kept in one case, so no bits go astray.
The communication given to me by the sellers was wonderful.
I cannot fault this kit in any way. I definitely recommend it.
Thanks for the review Michelle. We find having everything together in the same case is a life saver, everything stays neat and tidy.
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- 7 reviews
- 5 likes
Waste of Money
I have been grooming my two dogs for many years and have owned Wahl clippers in the past that worked very well. The clippers I have received are not good quality and do not cut. I have contacted the organisation three times now, firstly to get advice on changing the blades as the pictures in the manual are misleading, I had to email twice to get a response, and secondly, to inform the company that I would like my money back and to ask where I send the faulty set I have received. Still waiting on their reply. Clippers are useless and the customers service is not great either. I was going to purchase my first set of Osters....kicking myself now.
Hi Rachel, I'm sorry we couldn't reach a resolution with you. We do our best to ensure everyone has a working set of clippers and 100% of the time we get our customers clipping when we work together.
I contacted NSW Fair Trading immediately after not receiving a quick reply from Salty Dog in relation to the clippers that didn't clip and me wanting a full refund. I did not engage in Salty Dogs atte...
Read morempt to offer new blades, I simply went to the Post Office and returned the clipper set. I emailed Salty Dog informing them of what I had done. NSW Fair Trading took a couple of weeks to contact me, but once they got involved I received my money back. So everyone out there that has had the misfortune of purchasing a kit and is unhappy with the product, I can only suggest you do the same.Hi Rachel,
Thanks for reaching out again and giving us a chance to explain our side of the story. It's true we missed your first email and as we said in the response to your second email we apologise...
Read mored for that. We tried to work through the problem you were experiencing in the same manner we do with all our customers. We tried to diagnose the problem and offered a replacement blade, as that was the issue. You bluntly refused to work with us so after reaching that conclusion we refunded you the full purchase price.Don't waste your money
Very professional looking kit. But don't be fooled as i was. I read the reviews and based on that i brought the salty dog clippers. Don't waste your money. Very disappointed in the product didn't perform to my satisfaction at all.
Hi Disappointed, have you reached out to us? As you can see from the reviews here, when people work with us we can get you clipping in no time.
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Waste of time and money
Noisy first time used even though the blade hadn't been touched, need a bottle of oil each time hard to assemble wish I had read the reviews first and I wouldn't have bought them. My dog deserves better Ronson hair clippers for humans do a better job and CHEAPER.
Hi Scotty, sorry to hear you are having such a hard time with our clippers. Have you reached out to us? We find that when we work together we can have our customers enjoying the clipping/grooming process in no time.
Happy with clippers and service
I purchased Salty Dog clippers early this year. I was impressed at how beautifully presented they were. I did have a few problems with my clippers. Each time I contacted them they were very prompt with their response and gave lots friendly advice. After continued problems with my clippers they were replaced immediately and arrived within a couple of days. I really can't fault their service. The new set cut like a dream.
Great review! Thanks for working with us to ensure you had a great experience when using our product.
- 2 reviews
- 1 like
Disappointed
I bought these for my mother to use on her poodle. Low speed doesn't work. They clog up within1cm of use. Very disappointed. Waste of money.
Hi David, feel free to reach out to us via our website or on facebook. I'm certain working together we can fix this issue.
i asked to return for a refund, you refused so we are stuck with a useless piece of equipment. great mothers day present that was... NOT
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- Verified
Still totally disappointed
I have a poodle x I am totally disappointed with this product. I followed the instructions to the letter first time i ran down the dog's back they just clogged up and within 2 minutes they were so hot, i couldn't touch the blade to get it off. I tried everything you suggested with no success. I want my money back where do i send them. Very disappointed in your clippers.
Still very disappointed in your clippers.
You sent me the new blade thanks but now I find that the combs don't fit it and I don't want to shave my dog nearly bald so i am still very angry and disappointed in your product and I still want my money back where do I send it.
Hi Linda, feel free to reach out to us via our website or on facebook.
- 12 reviews
- 10 likes
Problems with the cut but customer service excellent
Great packaging and accessories, very good quality. I had trouble with the cut and found the clippers noisier than my previous cheapies. Best you find out what blade you need first and see if that can be swapped for the no 10. Although that is most popular it didn't work well on my dog. I have to say customer service was EXCELLENT though, quick replies and agreed to resolve my issues immediately. I was a bit worried based on some previous comments on here but I do not agree with them as I think this company works with you and genuinely wants h...
Read moreappy customers. It is good to support Australian Companies and nice to see one who does want to customer to be happy. They agreed to my resolution within a day which makes me have a lot of confidence in them. If you are having issues contact them as they will help you.Great to hear you had a pleasant experience dealing with us. We always strive to help out our customers and when people do have an issue, we find that working together we can overcome any obstacle.
Why I bought these
I looked around at the other competitors gear and it looked ok but the main reason I bought these was because of the level of help you get. When I first got my kit I had a little trouble with the blade but after a quick message to Salty Dog, they had helped fix the problem within minutes.
Reckon you could get that level of help from the others?
Everything works great. Easy to clean. Not too noisy, doesn't get too hot. Definitely recommend.
Thanks for the review Peter. If you ever need help feel free to reach out.
Horrible waste of money
I had nothing but trouble with this product. I was very discussed on how the clippers cut and the way they overheated within a few seconds. They left my clients dog looking disastrous and I spent 3 hours trying to fix up the cut the salty dog clippers left. Very cheap product that doesn't do what it says it's meant to do. Have been very upset with the outcome of these clippers as they looked advertised so well. I wouldn't recommend these clippers to anyone who wants a nicely groomed dog. From much experience, I wouldn't even consider these elig...
Read moreible for grooming. Now stuck with $199 of equipment I'm considering throwing in the bin. January 31st, 2017 Update: Fight Against Salty Dog With Me After buying my Salty dog clippers i was nothing but unhappy, the company was rude and didn't handle the situation appropriately. I have lodged a complaint with the NSW fair trading and am speaking with someone at the moment. Due to the companies attitude at this rate i won't be getting my hard earned $200 back, However the more complaints fair trading have they then have right to take action with or without Salty dogs permission. If you amongst the many of us who is sick and tired of the issue and just want your money back please lodge a complaint into fair trading. This is a dangerous product that doesn't do what its meant to do and i feel as a dog groomer that something needs to happen. If they get a suitable amount of complaints they will take action, please help me fight for our money back from a horrible product.Thanks Makayla, we've been in touch with you and tried our best to help you out. We ensure all our customers are setup with a kit that works for them and their breed and have tried to assist you by of...
Read morefering different blade options or a replacement clipper set. We have sold thousands of these kits to many many happy aussie families and pro groomers so we know with correct use they are an awesome product, especially for the price, which simply cant be beat for the value.- 3 reviews
- 4 likes
Waste of money
Bought these a while ago pathetic and would not recommend to anyone tried to get money back but had heaps of issues... very disappointed as I advised wife to get these Ove oster and what a mistake...
Hi lee, Im so sorry you had a bad experience. We have sold thousands of these kits ti aussies over the past 6 years with many many happy customers so we know that they are an awesome product when used...
Read more correctly, especially for the price. We offer a lifetime guarantee, so they can be replaced or repaired for free at anytime. We really are here to help at anytime and do all that we can to ensure all our customers have a great set of clippers that will work for years to come. Feel free to get in touch- 5 reviews
- Verified
Great compact case with all you need
Sorry to say that I haven't used them yet, but I love the fact that everything I need is neatly accommodated in the hard carry case. I am also very impressed that the 2 blades that came with the set, are the exact sizes I need for clipping my 4 silky, Maltese, Poodle cross dogs.
I've never groomed the dogs myself, and I'm truly quite nervous about it. I have watched several YouTube videos on using clippers and how to groom them, so here's hoping I have enough courage to give it a go. Great to be able to support Australian made.
Thanks for the great review Robyn. Don't hesitate to get in touch if you have any questions about home grooming or using the dog shears. We're always here to help
Review collected in partnership with Salty Dog
- Verified
Basic clippers
2.5 stars would be my choice. These clippers are nowhere near as good as WAHL clippers. Think it would be best to forget about the lovely packaging and all the gadgets in the case and use that revenue to improve your clippers. Sorry I can't leave more positive feedback.
Thanks for the feedback Elizabeth, we love hearing from all our customers so we can continue to improve our product. Have you been in touch with us? We'd love to help you out as they should work just ...
Read moreas good as wahl clippers. Have you reviewed the proper blade attachment videos here: https://saltydogclippers.com.au/pages/troubleshooting The return form is also available on that link. We do everything we can to ensure our customers are satisfied, but we need to hear from them first. Get in touch xxReview collected in partnership with Salty Dog
- 2 reviews
- 1 like
- Verified
Ease of use
A wonderful set of tools, easy to use. Neatly packed in a handy case. Added information to assist with choice of tool.
Thanks for the great feedback on our salty dog grooming clippers. Please get in touch if you have any questions about grooming from home in the future
Review collected in partnership with Salty Dog
- Verified
They actually work
I received my clippers in a timely fashion, but had problems changing the blades. A link was sent through quickly and efficiently. Thank you, now happily clipping
Thanks for the great feedback Isabell about our dog grooming clipper ! Don't hesitate to get in touch if you have any questions down the track!
Review collected in partnership with Salty Dog
- Verified
Would NOT recommend.
These clippers were terrible quality. The blades would not come on and off properly, not sharp and were hard to use. I ended up buying another set of clippers from a name brand which are amazing.
Thanks for the feedback Shelly. Have you been in touch with us? We'd love to help you out. Have you reviewed the proper blade attachment videos here: https://saltydogclippers.com.au/pages/troubleshoot...
Read moreing The return form is also available on that link. We do everything we can to ensure our customers are satisfied, but we need to hear from them first. Get in touch xxReview collected in partnership with Salty Dog
- Verified
Problems from the start
From turning them on We couldn't get the low speed to work properly
Then they continuously were overheating when we were clipping the dog
We cleaned and oiled them and tested them without any load and they ran for three minutes before overheating and switching off
The advice from Salty dog was to send them to the repairer for repair or replacement the cost of the postage to be paid by us
These clippers were brand new and this was their first use
Total waste of $199
Hi Debbie
I'm so sorry to hear they were faulty. Did you send them for repair? Our repair agent is first class and will ring you up and tell you what he issue is or send you a brand new set. This pro...
Read morecess takes about a week. Get in touch if you'd like some assistance with thisReview collected in partnership with Salty Dog
- Verified
Disappointed
Do not cut dog hair very well! Blades too blunt, left dogs hair messy and ended up having to go to dog groomer!
HI Carol,
Thanks for your feedback. The brand new blades certainly shouldn't be blunt. Did you watch the attachment videos? Keep the blades well oiled during, before and after clipping? https://saltydogclippers.com.au/pages/troubleshooting...
Read more What size blade were you using and what is your breed type? Let us help you out and get you the correct size blade if another size is needed. We do our best to keep all customers happy but need to hear from them first so please get in touch privately so we can help you outReview collected in partnership with Salty Dog
- 2 reviews
- Verified
Not great.
Scissors didn't actually have a blade on them, and clippers didn't even turn on after three uses. Sent them back for repair, cost me $20 to post them, waiting to hear back.
Hi Bree,
Thanks for your feedback. Can we send you a new pair of scissors? We've recently updated them and they're awesome. Our repair agent is first class, he should be in touch with you and tell yo...
Read moreu exactly whats wrong and what he's going to do about it. Don't hesitate to get in touch privately so we can help you out. We do our very best to keep all our customers happyReview collected in partnership with Salty Dog
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Thanks for the review Sam, it is a huge job grooming from home! Very happy you love our kit and are saving $$$.