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    • Verified purchase

    2 trips and throwing it out

    published

    Very disappointed that this otherwise excellent 2yo suitcase cracked (irreparably) on its second overseas trip. Despite no external evidence of impact or mishandling (other than the fatal crack in the shell, there were no scratches, scuffs or dints) Samsonite (after a week of unreturned calls and emails) advise this is not covered by the 10 year warranty.
    Quality of Product: 1/10 Aftersales Service 0/10
    I'll never waste money on this brand again.

    9innosi

    9innosiMelbourne

    • 14 reviews
    • Verified purchase

    Insufficient wheel quality

    published

    I actually purchased the Cosmolite FL, which is the newer version of the Cosmolite. Out of 3 uses, one of the wheels broke on two occasions. Please avoid. I have written a similar review on the Cosmolite FL page.

    Questions & Answers

    Doug

    Dougasked

    My wheels came off two Samsonite cosmolite bags. How do I get them repaired.

    No answers

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