Serves an extended family of eight and runs every day several times a day and to date faultless, reliable and efficient. A quiet unobtrusive machine that gets on with the job without fuss and is reliable. I am quite happy with it and should it fail would still consider another.

We have had this machine for 2.5 years. Worst buy ever. It fills again at the end of each cycle and operates continuoly from cycle to cycle. Clothes alwas come out very wet.
It has happy chime sounds though.
Whoever developed this terrible product should hang their head in shame.

Purchased what was explained as "the best" machine and paid more than I could have for another brand. It doesn't wash nicely, clothes don't come out clean like they used to in my old LG machine. I had my LG for a very long time until it died. This one is 2 years old, the hose just broke and flooded my laundry I am not impressed. In all the years of owning machines I've never seen a hose that breaks on a washing machine! I certainly would not recommend Samsung to anyone!

Can only say it's the worst washing machine we have used. Had a recall for possible fire hazard and was rectified but after that it played up all the time. It refills water after the final rinse every now and then and would waste unnecessary water and electricity if you are not around to monitor. It has been repaired 3 times including changing the computer board but problem was still not solved. The Diamond Drum technology was a total failure that makes all the washing stuck together which maybe be the problem causing the repeated washing. Anyway, have to replace it with another brand.

Love the machine but I also get the black gunk. It is the bad design of the inner tub which is plastic and is corrugated. Older machines had a smooth inner tub. Body oils, dirt from clothes get caught up in the folds of the drum as it spins and can't flush away until the machine stops and starts filing up again. My husband blew out this inner drum with an air hose and got the gunk out but after a few more washes it collected again. Samsung needs to change the design of this inner drum. Apart from that this machine does an excellent job. Samsung won't admit to this fault and blames it on the user instead. Stopping fabric conditioner makes no difference.

Only just brought this second hand and I love it, I love the fact of the filter clean every use as its better then clogging up the machine n leaving a yuk smell. I was a bit iffy on the water level at first until I realised it washes for a minute then adds more. I cannot fault it in fact I love it.

The washing machine is useless, it leaves black blobs all over the washing the filter is useless I would never buy a samsung again and I wouldnt recommend it to anyone either. It doesnt spin dry enough washing is still quite wet when the cycle has finished I have only had the machine 2 years and am looking to buy another make
nothing
everything it leaves black blobs all over washing doesnt matter how much I clean the machine

Should be called samsrubbish. what a disaster. apart from the fire hazard which took 3 months to fix the machine covers all the Washing in black flakes. the lid has broken off and the top cover is split in most places. now it is sticking in the spin program. cannot wait till this thing dies.

I bought this machine on sale and so far I love it. It's quiet, cleans really well and has plenty of space. The magic filter lets you know when to clean it which is great and has plenty of wash options. I'm not bothered by the light tangling at all, it's expected! And I like cleaning the filter out as I rather clean it than it clog my machine.
Spacious, quiet, efficient
Nothing as yet!

This washing machine was a great buy as it runs very smoothly and is very user friendly. It has a stainless steel drum with a very delicate wash system as it has no agitator. It is very energy and water efficient and has a child lock function which is very handy
Great family size, water efficient, inexpensive, reliable

I hate this machine. The lint filter needs to be emptied almost every time the machine is used. Most times clothes come out with black dirt on them - which can only be removed when the clothes are dry. Cycles take for ever and I find I have to always monitor the water level and reset it as it never senses the correct level. Clothes are always tied together and takes ages to unload for this reason

inefficient, time waster, doesnt clean well

It does not seem to wash the clothes well unless you use hot water mode for an hour. At the end of the rinse cycle, the clothes look like a tangled mess with lint all over the dark clothes. The lint filter seems to only work if you use the normal one hour cycle. If you use any other wash cycle less than an hour, it does not filter the lint and goes back to your clothes. The filter is also pretty flimsy. The filter hinge broke after a couple of months and now a year later it's completely useless. I have been washing the clothes without it and it looks the same. This washing machine also makes a loud, weird sound.
For last years price of $700, it should have been $300 for the quality.