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Samsung The Frame TV: False advertising, faulty, a scam? Updated Verdict: False Advertising
Recently purchased the very expensive Samsung The Frame 43" QLED TV (New) model QA43LS03RAWXXY from Harvey Norman. We selected the product because of the Art Mode feature as it was to hang in our living room. As soon as we set it up we could tell there was an issue - the screen has dark corners and dark edges. This is particularly noticeable in Art Mode, as well as TV Mode.
We contacted Samsung immediately and they arranged for some technicians to attend. The technicians agreed there was the appearance of dark corners and dark edges but sta...Read more
Purchased in November 2021 at Harvey Norman for A$1,495.00.
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KathSamsung
I apologise for the experience you've had with your Samsung Frame Television, SLC. This does not sound right and this is something I would like to look further into. Would you be able to send us a pri... Read more
vate message with your Samsung reference number? Alternatively you are able to send your enquiry through the link below to our PMs, as it is our best point of contact and we'll get to you as soon as possible.