6 questions from our users
Rajan P.asked
We had bad experience with your service. So disappointed, your so called electrician left air condition main circuit board cable disconnected while investigation. As a result, Samsung air con. tech didn't attempt to fix the air con issue. Because of your electrician's negligence, we have to pay price for that.
I had good 45 minutes chat with your receptionist at Adelaide. I asked her to book an electrician to connect the cable at circuit board, which he had disconnected without any reason. He should be liable to fix the issue rather creating another issue on top. She kept on asking for call out fee of $49.00 even though that was not our fault. Its all your electrician's fault. Why should we be responsible for that. She also mentioned its in our terms and condition. You guys are worst ever i encounter of. i never ever recommend to other people.
2 answers
Remember the Australian Consumer Law Guarantees: under s 54, all services must be provided with reasonable care and skill. The guarantees cannot be waived by their exemption clauses, even if you sign on the dotted line. So when they cite their 'terms and conditions' just ignore it as in most cases you get way more protection under statute law ie the Australian Consumer Law.
Hi Stunned,
So, can authority ask the provider to hook up disconnected wire in Switch Box asap. Until now we don't have air conditioner working / air conditioning specialist could not fix the issue without power to the circuit.
Thank you,
Rajan
Pommieasked
As well as gutter cleaning, is there anyone to do small roof repairs - such as pointing work to ridges?
1 answer
Yes, in Sydney try Matt Garratt at Roofs Above and Beyond 0416 041 678. Don't bother with Action Roofing.
Stacie Kasked
Hi there,
Are you able to give a quote on how much it will cost to replace taps in two showers, two basins and a bath? (We Already have the taps to install)
Thanks
No answers
Julieasked
Hello, I have 3 appliances that have decided not to pay nice! My dishwasher doesn't want to go through all cycles staying on dry and not finishing. My washing machine has a belt that is slipping in rinse cycles and like to make a scream sound and my hot water service when you are in the shower the water goes from hot to warm. can you please advise any recommendations. Appreciate your help. Julie
1 answer
Service TodayService Today
Good Afternoon Julie,
Unfortunately we do not work on appliances, so we cannot help you with the dishwasher and washing machine. However, Service Today can assist you with your hot water service. If you would like to organise for a technician to attend, please do not hesitate to contact the office on 1300 725 760.
Al!asked
I was very satisfied with your service but your advertised Senior/Pensioner Discount is only 5% which is almost insignificant. Almost $200 for a new light switch is too much. Question: Why so expensive?
The electrician did a good job, was a lovely bloke. Full marks to him. #270873
No answers
mars barasked
I got a call today to advise that the heater brand was changed from Braemer to Brivis. I require an updated invoice to say that you have installed Brivis on the invoice. Also noticed that the booklet that came with the manual is showing a totally different control panel - please send me the Brivis booklet that matches the control panel the boys can tell you what they installed?
kind regards
mariella
1 answer
Service TodayService Today
I can help you with this, can I get a job number from you?
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