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- 2 reviews
We had a great experience with the service of our aging ducted gas heating. We engaged AH&C for the job as we used the same company to install a cooling system last summer - a fantastic job. We needed parts (this we knew) and unfortunately one part supplied by the manufacturer needed some additional attention. Brought it up with the office the next day and the technician was back after hours on the same day to fix it. Could not have asked for a better service - the technician was knowledgeable, positive and friendly and even took a few photos to explain what the issue was. Highly recommend the Salisbury office and particularly the technician who knew what needed to be done.
George
Upon arrival one electrician with two trainees introduced themselves and shook hands. All work was done professional and efficiently. At completion of the job the electrician took the time to explain what had been done and we were able to fully understand the updating of our electrical services. Prior to leaving the electrician swept the whole work area. I have recommended Service Today to my next door neighbour who wants the same electrical work done.
I had a Burst pipe at the side of my water meter, i called service today and around 9 am and the plumber was at my house 1.30pm so was very impressed with the time it took for him to arrive at my house i had all ready dug the hole exposing the damaged pipe it took him about 10 minutes to repair the pipe an about 20 minutes to get the part from the supplier so for the 30 minutes of work it cost $408 which i thought was a little expensive.
Hi Andrew,
Thank you for for sharing your positive experience with our service!
We are a same day service and it is great to hear that we were able to attend to provide a repair in such an efficient manner....
Read moreKind Regards, The Service Today Team
Very friendly didn’t mind a talk and explain what the process and problem would be got text saying what time be on site and he was and offered me good price.
Hi Paul,
Thank you for sharing your positive experience with our customer service team!
We are glad to hear that our team were friendly while communicating our business processes and offered good pricing for the requested work. ...
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Scott was prompt and thorough in sorting out our problem which was made more difficult by the original manufacturer being out of business. Finished it (cistern problem) in a timely manner.
Hi Robert,
Thank you for sharing your positive experience with Scott.
We will praise Scott for the efficient service he was capable of providing to repair the toilet cistern in a timely manner. We app...
- 2 reviews
Had issues with smoke alarms and this was fixed promptly. Also replaced damaged power point & assisted with the home security cameras. Friendly and efficient Electrician. Recommend and will use again!
Hi,
Thank you for recommending our service!
It is great to hear that our Electrician was friendly and efficient throughout the duration of his visit while providing electrical services against your sm...
- 2 reviews
Yes it was same day service, but was not given the 1/2 hour notification of them being at property, more like 5 minutes, very expensive, most of time on phone to others, $439 for 1/2 hour, ouch!!!
Haven't received official invoice/receipt yet, suppose to be sent via email.
Hi,
Thank you for your feedback.
At Service Today we aim to provide same day service with every client while upholding a professional and efficient service. We do appreciate all feedback as it assists...
I’ve used Service Today for several things around my house and not once have I been disappointed with their work or service I received. Affordable pricing and always getting out to jobs within the same day or next! Definitely recommend them to any friends or family!
Hi Sheridan,
Thank you for sharing your positive experience with our service as a returning client of ours!
We appreciate your loyalty and do appreciate the recommendations towards our service....
- 4 reviews
Kris turned up on time and completed work inside and out despite the rain and cold outside.
Very courteous and kept us informed as to progress of the job.
Explained all new work completed and we received compliance certificates later in the day.
Would definitely recommend.
Hi Stav,
Thank you for recommending our service!
It is great to hear that Kris was determined to assist you during the cold and rainy weather while presenting a courteous manner. I will share your rev...
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Fast, efficient and professional. Arrived in advised time and also inexpensive in comparison.
Not like any of my past experiences with plumbers. Would highly recommend them to all my family and friends.
Hi Ray,
Thank you for supporting and recommending our service!
We appreciate the compliments you have provided our service in stating we are fast, efficient and professional. It is great to hear that ...
Two electricians - one to assess the job, the other to undertake the work - both courteous, polite and helpful. At a time when there are difficulties finding tradies, we were impressed with the speed, efficiency and attitude of the people we dealt with. Congratulations, the listing in our home directory is now yours.
Hi Blair,
Thank you for sharing your experience with our business!
We are pleased to hear of the efficient and fast service you have received from our team, especially seeing that they portrayed a cou...
- 2 reviews
A Service Today representative arrived as scheduled and, after an informative discussion regarding options, produced a detailed quote. I accepted the quote, and within a couple of hours a plumber and an electrician arrived to carry out the HWS replacement. The replacement was finished within a few hours. The plumber and the electrician were friendly, informative and efficient and the installation was completed to a high standard. The work area was left clean and tidy. The whole exercise was stress free and I am pleased with the result.
Hi Stephen,
Thank you for supporting our service with a 5 star review!
It is great to hear that our team portrayed a friendly, informative and efficient manner while restoring hot water into your home...
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Hi my Domenica’s frisina I had brad and his offside come back house today finishing of my jobs and silicone up my tile and bathroom today really appreciate thankyou again whole company be support people through process deal with them thankyou again service today
Hi Domenica,
We appreciate your support towards our business.
It is great to hear that Brad has provided a fantastic job in your home. I will share your review with management so that the Brad can be rewarded for his efforts....
- 39 reviews
- 19 likes
Our ensuite toilet had lately been make gurgling noises and didn’t hesitate to call a plumber before the situation got any worse.
What was an eye catcher was their call out fee. $49 and will be waive if you proceed with their services. And what put the cherry on top was that the fee didn’t need to be paid until the job was done.
I was work that day so I had to get my wife to relay the info to me and specifically said “don’t sign anything until you send me the invoices and we mutually agree to it”.
We had another problem. Our kitchen mixer tap was dripping and needed to get it replaced. Well, once I received the invoice, it was overwhelming.
$770 for the mixer tap and $770 for a pressure limiting valve. Over $1500 to replace a tap!
...
Hi,
Thank you for your review.
We appreciate all feedback from our clients as it does assist our business to continue growing through reviewing our processes. I would love to have the opportunity to e...
No need. Problem has been resolved thanks
- 3 reviews
- 3 likes
While the tradesperson was very polite and professional, work good, the cost of the job was a rip off
Some months back when the gas dept was carrying out upgrades in the area, they uncovered a broken sewer pipe and storm water pipe under the common area drive way. It was needed to be fixed quickly for the gas upgrade to be completed. I phoned Service today as my normal guys we use were all busy and was promised that someone would be there the next day and the job started that day. When the tradesperson arrived an attempt was made to put it off ...
Inv 406804
Sept 9th 2022
Hi Mark,
Thank you for sharing your feedback in regards to your experience.
We appreciate all feedback from our clients as it does assist our business to continue growing through reviewing our processes. ...
Well, your response lacks any type recognition over the outrageous cost and virtually sweeps it under the carpet. Originally a representative contacted me and assured that my complaint would warrant a...
Read more response from management. This never eventuated and it became obvious to me that any negative review concerning your company would be ignored as you truly are unable to respond to this type of negative feed back only to the extent that your comments viewed by the public would seem as if you care. I will continue to regard your company with low regard and voice this to others that are seeking your professional services. If you truly were serious I would have expected some direct contact.Questions & Answers
We had bad experience with your service. So disappointed, your so called electrician left air condition main circuit board cable disconnected while investigation. As a result, Samsung air con. tech didn't attempt to fix the air con issue. Because of your electrician's negligence, we have to pay price for that.
I had good 45 minutes chat with your receptionist at Adelaide. I asked her to book an electrician to connect the cable at circuit board, which he had disconnected without any reason. He should be liable to fix the issue rather creating another issue on top. She kept on asking for call out fee of $49.00 even though that was not our fault. Its all your electrician's fault. Why should we be responsible for that. She also mentioned its in our terms and condition. You guys are worst ever i encounter of. i never ever recommend to other people.
Remember the Australian Consumer Law Guarantees: under s 54, all services must be provided with reasonable care and skill. The guarantees cannot be waived by their exemption clauses, even if you sign ...
Read moreon the dotted line. So when they cite their 'terms and conditions' just ignore it as in most cases you get way more protection under statute law ie the Australian Consumer Law.Hi Stunned,
So, can authority ask the provider to hook up disconnected wire in Switch Box asap. Until now we don't have air conditioner working / air conditioning specialist could not fix the issue without power to the circuit....
Read more Thank you, RajanHappened to me also today - rip-off artists - All beware - they must be getting their acquaintances to put in positive reviews to con genuine gullible Customers. No moral compass!!! All Beware
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Details
Service Today Adelaide Plumbing4.3(416) | |||
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Category | Home Improvement and Air Conditioning & Heating Services | Home Improvement and Electricians | Home Improvement and Plumbers |
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Hi Neil,
Read more while working in your home. I will be sure to share your review with management so that the electricians involved can we rewarded for their efforts.Thank you for supporting our service with a 5 star review!
Service Today attempts to uphold a professional and efficient manner as a service and are glad that our team portray those qualities...