Reviewer Photos & Videos
- Adelaide Heating & Cooling
- Verified customer
Callout service
good customer service and friendly staff which explained the process and provided a solution that worked for both parties. Would consider for future work. Thanks for the assistance and timeliness.
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Sandra L.Sydney, NSW
- Sydney Electrician
- Verified customer
Fantastic service
Googled for an electrician. These guys came with excellent reviews. The electrician came promptly and worked very efficiently. Will definitely use them again and would not hesitate to refer them to my friends and family.
1 comment
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- Sydney Plumbing
- Verified customer
Responsive and excellent communication
Called 4.30pm the day before to arrange a CCTV inspection for the next day and they were able to book in straight away.
Plumber called to advise they were 10mins away on the day. Called to clarify information needed (exploration and identification of where stormwater was discharging to)
Carried out work and within 30 minutes, emailed across photos, investigation results and called across to advise and take payment.
Extremely efficient, friendly, responsive and fast!
3 comments
Service TodayService Today
Good Afternoon,
Thank you for your amazing review. Can you please provide a job number so I can pass this feedback to the plumber. ... Read more
Kind Regards, NatalieJob No: 369831
Service TodayService Today
Good Afternoon,
Thank you, I have passed this feedback. ... Read more
NatalieSimilar opinion? Write a review on ieatwords.com.au!
JenniGreater Melbourne (Outer), VIC
- Melbourne Plumbing
- Verified customer
Work great, time management issue.
extremely happy with the work performed. What soured my experience is that my job was booked for 7am and they sent them to another job first nearly 2 hours late.
1 comment
Service TodayService Today
Good Afternoon Jenni,
Thank you for your review. I am sorry the technician did not arrive during the arranged time. ... Read more
Can you please provide a job number so I can pass this feedback. Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
BeilbsSouth Australia
- 9 reviews
- Adelaide Plumbing
- Verified customer
Sooooo amazing
I googled these guys, live chat came up and OMG they are fantastic I had a huge problem with stormwater off our tennis court. They gave me two times that day I took the between 10 -12 option they came at 10.30 spend over an hour used cameras to go up my pipes explained the problem clearly, charged $49.00 which I have since received back as they came the next day, dug trenches we needed 50 meters of 150mm storm water pipe laying and attaching to a culvert, the whole job was completed in 2 days they cleared away any mess, they where so professional I can not praise these guys enough. The service was amazing. Steve and his team where very professional the huge job was done in 2 days!!!
I can't thank them enough .
3 comments
Service TodayService Today
Good Morning,
Thank you so much for taking the time to leave a 5 star review. It's fantastic to hear our technicians provided great services and solved your issue. ... Read more
Can you please provide a job number so I can pass this feedback. Kind Regards, NatalieJOB NO 368419
Service TodayService Today
Thank you, I have passed this feedback.
Natalie
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Sung LeeGreater Melbourne (Outer), VIC
- Melbourne Plumbing
- Verified customer
Amazing job
Quick sercice.
Fast reply and response
Amazingly quick job done
Thank you so much for hard work with a great outcome.
I really appreciate that you came on right time and good services!!!
Thank you
1 comment
Service TodayService Today
Good Morning Sung,
Thank you for your 5 star review. It's fantastic to hear Zoran provided a great outcome. I have passed this feedback to Zoran so he can be recognised for his hard work. ... Read more
Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
- Adelaide Electrician
- Verified customer
Prompt and professional
Service Today staff are prompt and dedicated to their work. Above all they are client centred. We are impressed by their professionalism and quality of work and are happy to use them any day.
1 comment
Service TodayService Today
Good Morning Damian,
Thank you for taking the time to leave a 5 star review. I have passed this feedback to the team who attended so they receive the recognition they deserve. ... Read more
Welcome to the Service Today Family ! NatalieSimilar opinion? Write a review on ieatwords.com.au!
Greg ClarkGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Melbourne Heating & Cooling
- Verified customer
Buyer Beware
.Service today supplied an air conditioner at my premises around 1 months ago.
The cost of the work which included installing ceiling fans that I supplied was approximately $3000
In December 2022 the air conditioner stopped cooling and on a day prior to forecasted temperatures of 42 and 43 degrees.
I needed this sorted out urgently as my wife is confined to a wheelchair and we rarely go out.
I engaged a repair man who could immediately rather than join the queue for another Service Today person
The repair man I engaged found errors with the Ser...Read more
3 comments
Natalie...that is incorrect...I am frustrated that Service Today people have zero interest
Service TodayService Today
Hi Greg,
Service Today installed your air conditioner in December 2018, rather than give Service Today the opportunity to resolve your concerns in December 2022 you in your words engaged a repair man... Read more
and failed to give Service Today the opportunity to come out. You assumed we would not be able to come out quickly. You are asking Service Today to absorb the repair costs but we may have been able to do the repairs at no cost to you if the problem was infact caused by our technicians.Joanne I will supply the repair details soon
Your response on this forum is totally reactive to the negative review.
I have had to wait days to get a reply from you.... Read more
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LizSydney, NSW
- Sydney Electrician
- Verified customer
Best service
Best service I've had from a trade. On time, polite and very helpful. Also support service in terms of booking was so easy. Well done on all counts. I'd recommend to others.
1 comment
Service TodayService Today
Good Afternoon Liz,
Thank you so much for your 5 star review. Can you please provide a job number so the technician can receive the recognition he deserves. ... Read more
Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
- Melbourne Heating & Cooling
- Verified customer
Prompt service, professional staff.
I find this company easy and professional to deal with. The staff are experienced, knowledgeable about their field of expertise and respectful of your home. They ring before they arrive and clean up before they leave. This company presents itself in a way that gives me utmost confidence in their advise and the quality of their work.
3 comments
Service TodayService Today
Good Afternoon Caroline,
Thank you so much for your 5 star review. Its amazing to hear that our company provided great services and solved the issue. ... Read more
Caroline can you please provide a job number so I can pass this feedback. Kind Regards, NatalieJob No: 366156
Service TodayService Today
Thanks again Caroline. I will pass the feedback onto the team of technicians that completed the work.
Joanne
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The reviewer stated that an incentive was offered for this review
CandaceSydney, NSW
- Sydney Plumbing
- Verified customer
Respectful and courteous
Ben urgently came to help my disabled friend - he listened to the issue patiently - was efficient and helpful - fully explained the service and even mopped up after himself. Great service. We have used them before on a big drain job and will use them again if the need arises!
1 comment
Service TodayService Today
Good Morning Candace,
Thank you so much for taking the time to leave such a great review. It's fantastic to hear Ben provided great services and explained the issue. I have passed this feedback to Ben. ... Read more
Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
Anup BansalSydney, NSW
- Sydney Electrician
- Verified customer
Very efficient work
Very efficient, professional and nicely explained in detail about the problem and the required job needed to fix it .I like to call Steve again for any electric work if needed in future
1 comment
Service TodayService Today
Good Afternoon Anup,
Thank you so much for your 5 star review. I have passed this positive feedback to Steve so he can receive the recognition he deserves.... Read more
Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
JamesMetropolitan Adelaide, SA
- 2 reviews
- Adelaide Plumbing
- Verified customer
Hot Water
From the time of my initial inquiry to the completion of the job the services provided by the office and tradespeople was excellent. The initial visit to assess the work required was extremely fast, within two hours of my call, and I was presented with a clear and concise description of the work required and cost. The installation of the water heater commenced the next day and the phases of the job, electricians first followed by the plumber was seamless. The installation was completed with very little disruption to our household, in a very professional, courteous and caring manner. When the work was completed all of the unwanted items were removed and the area was left clean and tidy. Thank you for a great customer service experience.
3 comments
Service TodayService Today
Good Morning James,
Thank you so much for taking the time to leave a 5 star review. It's fantastic to hear that our office, electricians an plumbers provided you with great services and solved your issue.... Read more
James can you please provide a job number so I can pass this feedback on. Kind Regards, NatalieHi Natalie,
The job number is 368421. The installation team were: Tom who did the original job assessment, Chris and Aaron electricians and Dino the plumber. All of them did a great job and represented Service Today extremely well.
Service TodayService Today
Good Morning James,
Thank you so much for providing the job number. I have passed this positive feedback to management and the team.... Read more
Thank you for trusting in Service Today once again ! Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
stephen
- 2 reviews
- Melbourne Plumbing
- Verified customer
Quick response
Quick response from the the technician was sorted within a couple of hours, professional service, Very happy to recommend and use this company again . It was easy to navigate through
3 comments
Service TodayService Today
Good Afternoon Stephen,
Thank you for taking the time to leave a 5 star review. It's fantastic to hear that the technician provided great services and solved the issue. ... Read more
Stephen can you please provide me with a job number so I can pass this feedback to the technician. Kind Regards, Natalie368399
Service TodayService Today
Good Afternoon Stephen,
Thank you for providing the job number. I have passed this feedback onto Daniel the plumber. ... Read more
Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
- Service Today Adelaide
- Verified customer
Great team of professional staff
I originally engaged Service Today to service my evaporative airconditioner. The guy who came out to my place was very professional and respectful. He explained the range of services provided by Service Today. Because of the great experience I’d had I then engaged Service Today to do a range of worms around my second property, including plumbing and electrical work. Each of the staff who came out were thorough and respectful, as well as personable and just generally good people. I’ve since recommended Service Today to several family members and friends.
3 comments
Service TodayService Today
Good Morning Kate,
Thank you so much for your 5 star review. It's great to hear out team provided you with great services and solve the issue. ... Read more
Kate can you please provide a job number so the technicians can receive the recognition they deserve. Kind Regards, NatalieHi Natalie,
Sure. The job numbers for the work I’ve had done are 363023 and 365340. I dealt with approximately seven Service Today personnel and they were all great to deal with. A guy called Tom coo... Read more
rdinated the works for me. He was particularly great - really clear, helpful and a good communicator.Service TodayService Today
Good Morning Kate,
Thank you for providing the job number. I have passed this feedback to Tom and his team. ... Read more
Welcome to the Service Today Family ! Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
Warilla FamilyIllawarra, NSW
- Wollongong Electrician
- Verified customer
Amazing service and very friendly and helpful
Had a ceiling fan and stove installed. It was a hassle free process and I would definitely book through these guys again. Steve called before he arrived and was even helpful in recommending an exhaust system to install and how to do it. Lovely guy.
1 comment
Service TodayService Today
Good Morning William and Vicky,
Thank you for taking the time to leave a 5 star review. It's fantastic to hear that Steve provided you with great services and solved your issue. I have passed this feedback to Steve. ... Read more
Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
- Adelaide Plumbing
- Verified customer
Adelaide - amazing experience from start to finish
Rang the team at Service Today to provide a quote for a commercial room which I was entering a lease on. The land lord demanded an in depth description on the work that was needing to be done. Service Today went above and beyond, even taking photos and showing the land lord where new piping would go also mentioning all work would be removable with no damage to the building. As soon as approval was sent, Service Today had to work completed within 24 hours. Thank you again to Ben and the team for even fitting new lights and power points without hesitation on the same day. Would highly recommend to anyone for any job, big or small.
Daniel
1 comment
Service TodayService Today
Good Morning Daniel.
Thank you for your 5 star review. It's amazing to hear Ben and the team provided you with great services and solved the issue. ... Read more
Daniel can you please provide me with a job number so Ben and the team can receive the recognition they deserve. Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
LisaMetropolitan Adelaide, SA
- Adelaide Electrician
- Verified customer
Fantastic techs
Over 2 visits I saw 3 techs, each of the techs were punctual, polite and clear when explaining what needed to be done. They were very respectful of me and my property. Thank you Sam 367383
1 comment
Service TodayService Today
Good Afternoon Lisa,
Thank you so much for your 5 star review. It's great to hear this about our technicians. I will pass this feedback to them so they can receive the recognition they deserve.... Read more
Welcome to the Service Today Family ! Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
KevinMetropolitan Adelaide, SA
- 4 reviews
- Adelaide Plumbing
- Verified customer
ABSOLUTE RIP OFF.
I had a quote to disconnect an old gas stove and connect a new one. A 30 to 40 minute job with also supplying a new hose ($20 value) and an isolation ballcock. (just a tap)"
I waited (quoted a time between 12.00 pm and 4.00 pm and it was not until 3.15 pm I was contacted.
I was quoted $600 - I told him to get out. I rang another gas fitter - $200. He has quoted me a between time of one hour.
He did the job and even re-lit the hot water service pilot light.
They are way over priced, stay right away from them - they have too many layers of bureaucracy who all get paid. Use a small private licensed gas fitter.
2 comments
Service TodayService Today
Good Afternoon Kevin,
I am sorry you feel this way. Can you please provide me with a job number so we can further investigate this. ... Read more
Kind Regards, NatalieYour office provided the costing to the gas fitter - you have my details so look it up.
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LouSydney, NSW
- 2 reviews
- Sydney Plumbing
- Verified customer
Fantastic and excellent job!!!
Dave the plumber gave me a courtesy call to confirm time of arrival - and he was on time. He was super polite, clearly explained the job and costs front up. He replaced the taps and fixed the toilet with no fuss - I'm more than happy to recommend his services to anyone. Thank you Dave and appreciate your Service.
5 comments
Service TodayService Today
Good Afternoon Lou,
Thank you so much for your 5 star review. It's great to hear David provided fantastic services and solved your issue. ... Read more
Can you please provide me with a job number so I can pass this positive feedback onto David. Kind Regards, NatalieHi Natalie, the number is 34185.
Cheers Lou
Service TodayService Today
Good Morning Lou,
This job number is incorrect, it is missing one digit. Lou Can you please provide the correct job number. ... Read more
Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Rajan P.asked
We had bad experience with your service. So disappointed, your so called electrician left air condition main circuit board cable disconnected while investigation. As a result, Samsung air con. tech didn't attempt to fix the air con issue. Because of your electrician's negligence, we have to pay price for that.
I had good 45 minutes chat with your receptionist at Adelaide. I asked her to book an electrician to connect the cable at circuit board, which he had disconnected without any reason. He should be liable to fix the issue rather creating another issue on top. She kept on asking for call out fee of $49.00 even though that was not our fault. Its all your electrician's fault. Why should we be responsible for that. She also mentioned its in our terms and condition. You guys are worst ever i encounter of. i never ever recommend to other people.
2 answers
Remember the Australian Consumer Law Guarantees: under s 54, all services must be provided with reasonable care and skill. The guarantees cannot be waived by their exemption clauses, even if you sign on the dotted line. So when they cite their 'terms and conditions' just ignore it as in most cases you get way more protection under statute law ie the Australian Consumer Law.
Hi Stunned,
So, can authority ask the provider to hook up disconnected wire in Switch Box asap. Until now we don't have air conditioner working / air conditioning specialist could not fix the issue without power to the circuit.
Thank you,
Rajan
Pommieasked
As well as gutter cleaning, is there anyone to do small roof repairs - such as pointing work to ridges?
1 answer
Yes, in Sydney try Matt Garratt at Roofs Above and Beyond 0416 041 678. Don't bother with Action Roofing.
Stacie Kasked
Hi there,
Are you able to give a quote on how much it will cost to replace taps in two showers, two basins and a bath? (We Already have the taps to install)
Thanks
No answers
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Service TodayService Today
Good Afternoon Sandra,
Thank you for your 5 star review. It's excellent that our electrician provided great services and solved your issue. I have passed this feedback. ... Read more
We look forward to assisting you in the future ! Kind Regards, Natalie