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Satisfied RickGreater Melbourne (Metropolitan), VIC
Toilet Seat Replacement
The cost estimate was initially high, however, they negotiated a more acceptable price . The job was completed to my satisfaction. I have used this contractor a number of times, there service is friendly & prompt .
2 comments
Job No: 377159
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Anna LattanzioGreater Melbourne (Inner), VIC
- Melbourne Plumbing
- Verified customer
They are the biggest rip offs i have ever experienced in my whole Life. Never use them!!!!
They charged us $480.00 to check a leaking roof and then wanted an additional $560.00 to repair it. Very dodgy and charge way too much. I was told that price is ridiculous when i got a 2nd quote from another company.
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JudiGreater Melbourne (Metropolitan), VIC
- 4 reviews
- Melbourne Plumbing
- Verified customer
Friendly, fast & efficient
Gas plumber installed new oven perfectly. No mess, no fuss and extremely polite. Very happy to highly recommend this service #374849. Thank you very much gentleman. Once again take care.
1 comment
Service TodayService Today
Hi Judi,
Thank you very much for taking the time to share your experience and for entrusting Service Today yet again.... Read more
We are so pleased to assist you yet again. JoanneSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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KalpanaGreater Melbourne (Metropolitan), VIC
- Melbourne Plumbing
- Verified customer
Exceptional service
Gavin was very professional from the initial quote and he did a fantastic job on fixing our leaking taps and also installed a much needed bidet shower for us. Job number was 373036.
1 comment
Service TodayService Today
Hi Kalpana,
Thank you do much for your 5 star review and the job number I have passed the feedback onto Gavin.... Read more
Welcome to the VIP club. JoanneSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Melbourne Plumbing
- Verified customer
Rip off, don't use them
Plumber charged me over $1000 and didn't fix problem. Wrote a letter of complaint to them, they did nothing. Don't use this mob unless you want to get ripped off.
1 comment
Service TodayService Today
Hi there,
I am sorry you feel that the issues you raised were not resolved. Service Today does always give upfront pricing. All quotes are approved by signature before any work begins. ... Read more
This gives our customers the chance to get other quotes before accepting quotes or companies better suited. Regards, JoanneSimilar opinion? Write a review on ieatwords.com.au!
Michael St KildaGreater Melbourne (Inner), VIC
- Melbourne Plumbing
- Verified customer
Service ToDay - but it’s Terrible Service! Stay Clear!
Service Today - but it’s Terrible Service! Stay Clear!
I used Service Today in the past for a simple electrical issue so when we had an urgent washing machine plumbing issue I tried them again. While getting the washing machine fixed on Monday 10th February I thought I would ask the technician they sent out (a licenced plumber I hoped) if they could have a look at an intermittent problem with the toilet.
Intermittently when the toilet was flushed and the cistern emptied the water would keep running without the cistern filling. Pushing the flu...Read more
3 comments
Service TodayService Today
Good Morning,
I am sorry you feel this way. Thank you for providing the job number. Your concerns have been escalated to management, someone from our team will be in touch with you shortly.... Read more
Kind Regards, NatalieService TodayService Today
Hi Michael,
Whilst I do thank you for entrusting Service Today in your home with your needs. ... Read more
The matter was escalated and the information was reviewed at the time we spoke. I am sorry that in this case, we were not able to provide you with an outcome and alternate options that you were happy with. Regards, JoanneJust what I expected a NOTHING reply. Why does the replacement inlet valve not flush the toilet properly?
Michael St Kilda
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- Melbourne Plumbing
- Verified customer
Don’t bother
The service could not provide a plumber until today and while waiting most of the afternoon I received a call to say the serviceman could not come until Monday. Unacceptable
3 comments
Service TodayService Today
Good Morning,
I am sorry you feel this way. Can you please provide a job number so we can further investigate this.... Read more
Kind Regards, NatalieJob 370881
Service TodayService Today
Thank you for providing the job number, I will contact you directly to discuss.
Kind Regards, ... Read more
NatalieSimilar opinion? Write a review on ieatwords.com.au!
RayGreater Melbourne (Metropolitan), VIC
- Melbourne Plumbing
- Verified customer
Quality Service
We were most impressed at the quick response to our enquire - less than 24 hours and we had a technician here addressing our problem. Further, Daniel the technician rang and informed us he was 1/2 hour away and arrived within that timeframe. Daniel listened to our problem, diagnosed the problem and gave us options for response. We will not hesitate to call Service Today should we need to. This firm is most reliable.
1 comment
Service TodayService Today
Hi Ray,
Thank you for your 5 star review. I have managed to locate your job with the information provided and will pass the feedback onto Daniel.... Read more
regards, JoanneSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Mick H
- 3 reviews
- Melbourne Plumbing
- Verified customer
What a nightmare
I called this company 4 weeks ago for a leak at the front of my house a leak that should have taken 2 hours to fix took 4 weeks and 5 different plumbers they also left a big mess .I wouldn’t recommend this company to anyone
3 comments
Service TodayService Today
Good Morning Mick,
I am sorry you feel this way. Can you please provide a job number so we can further investigate this. ... Read more
Kind Regards, Natalie365710
Service TodayService Today
Thank you Mick, we will further investigate this and someone will be in touch with you shortly.
Kind Regards, ... Read more
NatalieSimilar opinion? Write a review on ieatwords.com.au!
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- Melbourne Plumbing
- Verified customer
Really good service courteous and friendly
It’s a great system for really fast service.
Less than 24hrs from first enquiry to completion.
Work areas were left clean and neat. Brian was friendly, courteous, and knowledgeable.
Will recommend to everyone.
1 comment
Service TodayService Today
Good Morning Noel,
Thank you for taking the time to leave a 5 star review. It's fantastic to hear that Zoran provided great services and solved you issue. I will pass this feedback to Zoran so he receive the recognition he deserves. ... Read more
Welcome to the Service Today Family! Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
JenniGreater Melbourne (Outer), VIC
- Melbourne Plumbing
- Verified customer
Work great, time management issue.
extremely happy with the work performed. What soured my experience is that my job was booked for 7am and they sent them to another job first nearly 2 hours late.
1 comment
Service TodayService Today
Good Afternoon Jenni,
Thank you for your review. I am sorry the technician did not arrive during the arranged time. ... Read more
Can you please provide a job number so I can pass this feedback. Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
Sung LeeGreater Melbourne (Outer), VIC
- Melbourne Plumbing
- Verified customer
Amazing job
Quick sercice.
Fast reply and response
Amazingly quick job done
Thank you so much for hard work with a great outcome.
I really appreciate that you came on right time and good services!!!
Thank you
1 comment
Service TodayService Today
Good Morning Sung,
Thank you for your 5 star review. It's fantastic to hear Zoran provided a great outcome. I have passed this feedback to Zoran so he can be recognised for his hard work. ... Read more
Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
stephen
- 2 reviews
- Melbourne Plumbing
- Verified customer
Quick response
Quick response from the the technician was sorted within a couple of hours, professional service, Very happy to recommend and use this company again . It was easy to navigate through
3 comments
Service TodayService Today
Good Afternoon Stephen,
Thank you for taking the time to leave a 5 star review. It's fantastic to hear that the technician provided great services and solved the issue. ... Read more
Stephen can you please provide me with a job number so I can pass this feedback to the technician. Kind Regards, Natalie368399
Service TodayService Today
Good Afternoon Stephen,
Thank you for providing the job number. I have passed this feedback onto Daniel the plumber. ... Read more
Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
David CapperGreater Melbourne (Metropolitan), VIC
- Melbourne Plumbing
- Verified customer
Great Job!
They should not arrive an hour earlier than the scheduled time with only fifteen minutes notice as we were out and had to rush back. Luckily we made it just as the plumber arrived. It was disappointing that the week old taps, (not supplied by your plumber) but purchased from Bunnings, apparently had faulty washers and it cost $175.00 to have new washers fitted.
1 comment
Service TodayService Today
Hi David,
Thank you for taking the time to share your experience with you and for your continued support. I will pass the feedback onto Michael.... Read more
JoanneSimilar opinion? Write a review on ieatwords.com.au!
Jim
- 4 reviews
- Melbourne Plumbing
- Verified customer
Fantastic and timely service
Booked Service Today in to replace a gas hot water heater that had caught fire. Alistair who attended the site was very professional, methodical and had a great work ethic. I've seen lots of tradies in my time and can see the difference between those who do and don't take pride in their work. Alistair did a fantastic job with the new install and general site cleanup afterward. A real asset to the Service Today team.
3 comments
Service TodayService Today
Good Afternoon Jim,
Thank you so much for taking the time to leave a 5 star review. It's fantastic to hear that Alistair provided great services and solved the issue. ... Read more
Jim could you please provide me with a job number so Alistair can receive the recognition he deserves. Kind Regards, NatalieHi Natalie,
Job number was 367172. Great job all around by the entire Service Today team. ... Read more
Regards, JimService TodayService Today
Good Morning Jim,
Thank you for providing a job number. I have passed this feedback to the technicians who attend so they can receive the recognition they deserve.... Read more
Welcome to the Service Today Family! Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
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CareyGreater Melbourne (Inner), VIC
- 2 reviews
- Melbourne Plumbing
- Verified customer
Timely Plumbing. Professional solutions.
A 24Hour hotline. The ability to book online. The methodical approach to their work. Considerate nature of the individuals working with site limitations. All very appreciated when the pipes are blocked. Received with gratitude.
1 comment
Service TodayService Today
Hi Carey,
I am so pleased to hear that our services are convenient. We are grateful to hear that you are impressed with our approach.... Read more
Are you able to provide me with your job number for the work completed? JoanneSimilar opinion? Write a review on ieatwords.com.au!
BelindaGreater Melbourne (Metropolitan), VIC
- Melbourne Plumbing
- Verified customer
Blocked storm water, flooding yard.
A HUGE, THANK YOU to Gavin K, #366284. Explained what he was doing. Cleared 5 blockages in stormwater, with water jet. Then made sure the “whole” storm water system was working by running water through it. An inspection camera to check pipes to give me, peace of mind. All was good !!!
Very happy with the price of the job.
Thank you again!!!!
1 comment
Service TodayService Today
Good Afternoon Belinda,
Thank you for leaving a 5 star review. It is great to hear Gavin provided you with great service. ... Read more
I will pass this positive feedback to Gavin. Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
- Melbourne Plumbing
- Verified customer
SERVICE TODAY Blatantly overcharges and clearly does it regularly!!!!
On the 12 January 2020 our gas hot water system stopped working so we called Service Today to come out and have a look at it in the hope that it could be repaired. As the call out fee was $349 for a Sunday and only $49 for a Monday we decided we would book them in for the 13 January 2020.
As our system had some problems it was recommended that it be replaced and my wife who was home at the time of the service was quoted $3,311.09 for a new Rheem Stellar 330 Natural Gas Hot Water system. We also had a leaking tap in the bathroom and asked for a ...Read more
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- Melbourne Plumbing
- Verified customer
Fantastic Service
Callum was absolutely fantastic! A pipe had burst and flooded my bathroom. I discovered it coming home from work on Sunday night and called service today who helped me turn off the water. They then sent out Callum (plumber) the next day who came early and fixed everything in a timely fashion and was just a lovely person the whole time. I really appreciate the service provided by service today, the staff are fantastic!
1 comment
Service TodayService Today
Good Afternoon Roze,
Thank you for your 5 star review and for trusting Service Today yet again. With the information you have provided I was able to locate your job and pass the feedback to Callum.... Read more
Kind regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
Caroline BGreater Melbourne (Outer), VIC
- Melbourne Plumbing
- Verified customer
Toilet problems
After calling to have a leaking toilet checked, I decided to replace my ancient one also at this time I was advised to install a boundary pressure valve as the water pressure was to high. The plumbers were prompt and efficient also taking away the old toilet and cleaning up after themselves
3 comments
Service TodayService Today
Good Afternoon Caroline,
Thank you for taking the time leave a 5-star review, It's great to hear that our technicians provided you with great services and solved your issue.... Read more
Caroline could you please provide me with a job number so I can ensure our staff get the recognition they deserve. Kind Regards, Natalie339908
Service TodayService Today
Thank you very much for getting back to me.
Joanne
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The reviewer stated that an incentive was offered for this review
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Service TodayService Today
Good Morning,
Thank you for your 5 star review. We are very pleased that you are happy with our services. ... Read more
Can you please provide a job number so I can pass this feedback. Kind Regards, Natalie