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Reviews

4.1

87 reviews
5
(63)
4
(4)
3
(1)
2
(1)
1
(18)
  • Customer Service
    4.3 (55)
  • Timeliness
    4.3 (53)
  • Job Satisfaction
    4.3 (50)
  • Rates and Fees
    3.6 (53)
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Satisfied Rick

Satisfied RickGreater Melbourne (Metropolitan), VIC

Toilet Seat Replacement

published

The cost estimate was initially high, however, they negotiated a more acceptable price . The job was completed to my satisfaction. I have used this contractor a number of times, there service is friendly & prompt .

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Satisfied Rick
Satisfied Rick

Job No: 377159



Anna Lattanzio

Anna LattanzioGreater Melbourne (Inner), VIC

They are the biggest rip offs i have ever experienced in my whole Life. Never use them!!!!

published

They charged us $480.00 to check a leaking roof and then wanted an additional $560.00 to repair it. Very dodgy and charge way too much. I was told that price is ridiculous when i got a 2nd quote from another company.

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Judi

JudiGreater Melbourne (Metropolitan), VIC

  • 4 reviews

Friendly, fast & efficient

published

Gas plumber installed new oven perfectly. No mess, no fuss and extremely polite. Very happy to highly recommend this service #374849. Thank you very much gentleman. Once again take care.

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Kalpana

KalpanaGreater Melbourne (Metropolitan), VIC

Exceptional service

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Gavin was very professional from the initial quote and he did a fantastic job on fixing our leaking taps and also installed a much needed bidet shower for us. Job number was 373036.

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Rip off, don't use them

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Plumber charged me over $1000 and didn't fix problem. Wrote a letter of complaint to them, they did nothing. Don't use this mob unless you want to get ripped off.

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Michael St Kilda

Michael St KildaGreater Melbourne (Inner), VIC

Service ToDay - but it’s Terrible Service! Stay Clear!

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Michael St Kilda
Michael St Kilda

Just what I expected a NOTHING reply. Why does the replacement inlet valve not flush the toilet properly?
Michael St Kilda

Don’t bother

published

The service could not provide a plumber until today and while waiting most of the afternoon I received a call to say the serviceman could not come until Monday. Unacceptable

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Unhappy client
Unhappy client

Job 370881

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Ray

RayGreater Melbourne (Metropolitan), VIC

Quality Service

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We were most impressed at the quick response to our enquire - less than 24 hours and we had a technician here addressing our problem. Further, Daniel the technician rang and informed us he was 1/2 hour away and arrived within that timeframe. Daniel listened to our problem, diagnosed the problem and gave us options for response. We will not hesitate to call Service Today should we need to. This firm is most reliable.

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Mick H

Mick H

  • 3 reviews

What a nightmare

published

I called this company 4 weeks ago for a leak at the front of my house a leak that should have taken 2 hours to fix took 4 weeks and 5 different plumbers they also left a big mess .I wouldn’t recommend this company to anyone

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Mick H
Mick H

365710

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Really good service courteous and friendly

published

It’s a great system for really fast service.
Less than 24hrs from first enquiry to completion.
Work areas were left clean and neat. Brian was friendly, courteous, and knowledgeable.
Will recommend to everyone.

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Jenni

JenniGreater Melbourne (Outer), VIC

Work great, time management issue.

published

extremely happy with the work performed. What soured my experience is that my job was booked for 7am and they sent them to another job first nearly 2 hours late.

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Sung Lee

Sung LeeGreater Melbourne (Outer), VIC

Amazing job

published

Quick sercice.
Fast reply and response
Amazingly quick job done
Thank you so much for hard work with a great outcome.
I really appreciate that you came on right time and good services!!!
Thank you

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stephen

stephen

  • 2 reviews

Quick response

published

Quick response from the the technician was sorted within a couple of hours, professional service, Very happy to recommend and use this company again . It was easy to navigate through

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stephen
stephen

368399

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David Capper

David CapperGreater Melbourne (Metropolitan), VIC

Great Job!

published

They should not arrive an hour earlier than the scheduled time with only fifteen minutes notice as we were out and had to rush back. Luckily we made it just as the plumber arrived. It was disappointing that the week old taps, (not supplied by your plumber) but purchased from Bunnings, apparently had faulty washers and it cost $175.00 to have new washers fitted.

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Jim

Jim

  • 4 reviews

Fantastic and timely service

published

Booked Service Today in to replace a gas hot water heater that had caught fire. Alistair who attended the site was very professional, methodical and had a great work ethic. I've seen lots of tradies in my time and can see the difference between those who do and don't take pride in their work. Alistair did a fantastic job with the new install and general site cleanup afterward. A real asset to the Service Today team.

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Jim
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Carey

CareyGreater Melbourne (Inner), VIC

  • 2 reviews

Timely Plumbing. Professional solutions.

published

A 24Hour hotline. The ability to book online. The methodical approach to their work. Considerate nature of the individuals working with site limitations. All very appreciated when the pipes are blocked. Received with gratitude.

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Belinda

BelindaGreater Melbourne (Metropolitan), VIC

Blocked storm water, flooding yard.

published

A HUGE, THANK YOU to Gavin K, #366284. Explained what he was doing. Cleared 5 blockages in stormwater, with water jet. Then made sure the “whole” storm water system was working by running water through it. An inspection camera to check pipes to give me, peace of mind. All was good !!!
Very happy with the price of the job.
Thank you again!!!!

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SERVICE TODAY Blatantly overcharges and clearly does it regularly!!!!

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Fantastic Service

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Callum was absolutely fantastic! A pipe had burst and flooded my bathroom. I discovered it coming home from work on Sunday night and called service today who helped me turn off the water. They then sent out Callum (plumber) the next day who came early and fixed everything in a timely fashion and was just a lovely person the whole time. I really appreciate the service provided by service today, the staff are fantastic!

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Caroline B

Caroline BGreater Melbourne (Outer), VIC

Toilet problems

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After calling to have a leaking toilet checked, I decided to replace my ancient one also at this time I was advised to install a boundary pressure valve as the water pressure was to high. The plumbers were prompt and efficient also taking away the old toilet and cleaning up after themselves

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Caroline B
Caroline B

339908

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Thank you very much for getting back to me.

Joanne

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