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Reviewer Photos & Videos
Caroline BGreater Melbourne (Outer), VIC
- Melbourne Plumbing
- Verified customer
Toilet problems
After calling to have a leaking toilet checked, I decided to replace my ancient one also at this time I was advised to install a boundary pressure valve as the water pressure was to high. The plumbers were prompt and efficient also taking away the old toilet and cleaning up after themselves
3 comments
339908
Service TodayService Today
Thank you very much for getting back to me.
Joanne
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The reviewer stated that an incentive was offered for this review
Peter McGreater Melbourne (Inner), VIC
- Melbourne Plumbing
- Verified customer
New tap and pressure valve
Job done very well
Tradesman and refer to my friends arrived on time with a call before he arrived.
Advised what he was doing in plain english.
Only to willing to help.
Would have tradesman back any time
3 comments
Service TodayService Today
Good Afternoon Peter,
Thank you for taking the time leave a 5-star review, It's great to hear that our technicians provided you with great services and solved your issue.... Read more
Peter could you please provide me with a job number so I can ensure our staff get the recognition they deserve. Kind Regards, NatalieJob No 365152
Service TodayService Today
Good Afternoon Peter,
Thank you again for your response. I have passed this feedback to management for the technicians to receive the recognition they deserve.... Read more
We look forward to assisting you in the future! Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
SoniaBGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Melbourne Plumbing
- Verified customer
Prompt and efficient service
We were given a courtesy call half an hour prior to the plumbers arrival. Plumber was courteous and efficient. Provided us with a thorough explanation of our problem and cleaned up after himself. Would highly recommend.
1 comment
Service TodayService Today
Good Afternoon Sonia,
Thank you for taking the time leave a 5-star review, It's great to hear that our technicians provided you with great services and solved your issue.... Read more
Sonia could you please provide me with a job number so I can ensure our staff get the recognition they deserve. Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
Find out how Service Today Melbourne Plumbing compares to other Plumbers
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FrancesGreater Melbourne (Outer), VIC
- Melbourne Plumbing
- Verified customer
Great service friendly and courteous
Job no 365024
Had a slow leak in kitchen mixer tap.
I was given options for the resolve.
After doing a pressure test which was not the problem the mixer cartridge was replaced.
No leaks so far but am able to call back should problems arise.
Great service
1 comment
Service TodayService Today
Good Afternoon Frances,
Thank you for taking the time leave a 5-star review, It's great to hear that our technicians provided you with great services and solved your issue.... Read more
I will pass this onto management and ensure our technicians get the recognition they deserve. We look forward to hearing from you in the future! Kind Regards, NatalieSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Sal.Greater Melbourne (Metropolitan), VIC
- Melbourne Plumbing
- Verified customer
Job - Good, Prices - Satisfactory
It all depends on the plumber doing the job properly and price, as I called again today for the same problem the plumber found what the main problem was, the plumber before him said it was all OK he only unblocked the area but didn't inspect for any broken pipes. Prices have gone up I paid an extra $200 and for main problem to fix is far too expensive to fix. I may have to compare to another plumber.
1 comment
Service TodayService Today
Hi Sal,
Thank you for your review. Are you able to give me a call on 1300 725 760? I would like to look into the pricing for you.... Read more
JoanneSimilar opinion? Write a review on ieatwords.com.au!
Diana HVictoria
- Melbourne Plumbing
- Verified customer
People who do care
We had our hot water service replaced Christmas Eve and it was all working fine for about a week, then things started to go wrong for no reason. We called for a service call and the customer service staff were fabulous and organised for Dennis to come on Saturday to fix the problem, or so we thought - was all working when he left, but an hour later, the problem was back. We thought we must have a faulty unit, so called again to arrange for more investigation. Today another team came out and identified that the valve had blown, so that was re...Read more
placed (under warranty), but further investigation revealed our water pressure was way too high, so we had to fork out a lot more money to get that fixed #364089, which on top of the earlier charges, was a bit of a blow, but hopefully this will be the end of our troubles and will prevent further issues with other appliances such as dishwasher, washing machine etc... I am extremely happy with the service that the customer service staff provide on the phone, and the plumbers who have attended have all been fabulous - they really care about their work and do a good job, but it is pretty expensive, so hopefully we won't need anyone for a while and our finances which have taken a hit, can recover somewhat! I have used other plumbers and found them to be expensive too, but you get what you pay for, and there were no issues of not seeing out their warranty on their work, so I will continue to use Service Today as I trust they are doing the right thing.1 comment
Service TodayService Today
Hi Diana,
Thank you so much for sharing this review. We are so pleased you have taken the time to share your experience but that you continue to trust our service again and again. We are truly lucky to call you a VIP member with us.... Read more
JoanneSimilar opinion? Write a review on ieatwords.com.au!
SueFairfield
- 2 reviews
- Melbourne Plumbing
- Verified customer
Great Service
Excellent communication and timing. Lovely guys who were very knowledgeable, courteous and very helpful in explaining the job. As it was a roof job, appreciated see the before and after photos. Great service. Would thoroughly recommend them.
3 comments
Service TodayService Today
Hi Sue,
Thanks for your feedback. We appreciate your support. Are you able to send me a job number so I can pass the feedback on?... Read more
JoanneJob Number 338452
Service TodayService Today
Thanks for getting to me Sue. Happy New year!
Joanne
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NellGreater Melbourne (Outer), VIC
- Melbourne Plumbing
- Verified customer
Perfect service
Had a problem with a running toilet. Arrived on time, quickly accessed the situation and fitted and installed a new toilet suite within a couple of hours. Appreciated the prompt service. #337849.
1 comment
Service TodayService Today
Thank you for taking the time to share your experience about the service you received yesterday.
Thank you for trusting Service Today yet again. Merry Christmas to you Nell.... Read more
Regards, joanneSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
bazzaMelbourne
- 2 reviews
- Melbourne Plumbing
- Verified customer
Brilliant!
The entire process and service was outstanding. From the initial quote where the electrician arrived exactly at the arranged time to the office staff on the phones to the guys who carried out the job of installing my new hot water service...everyone one of you provided the service that was promised and at very competitive prices. I will absolutely recommend you guys. Thank you.
3 comments
Service TodayService Today
Thanks so much for sharing your experience. Are you able to send me a job number?
Joanne
Hi Joanne, the job number was 362118. Thanks again for everything.
Service TodayService Today
Pleasure.
Have a good day.... Read more
JoanneSimilar opinion? Write a review on ieatwords.com.au!
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SharonGreater Melbourne (Metropolitan), VIC
- Melbourne Plumbing
- Verified customer
Satisfied customer
As soon as I heard the jazz music while I waited for a time when the plumber could attend to our needs, I knew we were in good hands. Until contacting 'Service Today' we'd had some very unreliable plumbers, but we were treated like VIPs. Thank you for the very competent, helpful service. We will be recommending you to our friends.
Sharon
3 comments
Service TodayService Today
Hi Sharon,
Thank you so much for your review and your recommendation. Are you able to provide me with a job number. I would love to pass the feedback on.... Read more
I look forward to hearing from you. JoanneHi Joanne, here's the job number- 361315.
All our household are enjoying using taps that turn on easily, the beautiful new kitchen mixer tap and new shower head. Yip!
Thanks again,
Sharon
Service TodayService Today
You are very welcome and thanks you fr getting back to me.
Welcome to the Service Today family.... Read more
JoanneSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
MASQIEGreater Melbourne (Metropolitan), VIC
Excellent Service, Professional & Superb Job!
RE: Job#358033
The plumbing team were professional, organized and didn't make a mess when coming and going from the house. They explained each fix and offered suggestion on other items I inquired about. I would 100% recommend them if you want service, experience and professionalism. I was so impressed that I joined the VIP club as well which offer many benefits and discounts. I will definitely call on them again.
1 comment
Service TodayService Today
Thank you for your review about the service you received from both Graham and Paul. I will pass the feedback on.
Welcome to the Service Today family.... Read more
Regards, JoanneSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
JamesGreater Melbourne (Outer), VIC
Repair hot water pipes.
From the pre call your technician was very professional, informative and orderly throughout the entire process of repairing our taps and pipes. A welcome pleasure to have in our home.
1 comment
Service TodayService Today
Thank you for your review James.
I would love to pass the feedback on, do you have your job number?... Read more
JoanneSimilar opinion? Write a review on ieatwords.com.au!
RobGreater Melbourne (Outer), VIC
Really professional
Found a potential solution to an underground leak after camera review, before committing arranged a second opinion from regional manager to confirm issue and resolution. Very impressed with the professional approach.
1 comment
Service TodayService Today
Hi Rob,
Thank you for your review. Are you able to send me a job number? I would love to pass the feedback on.... Read more
JoanneSimilar opinion? Write a review on ieatwords.com.au!
MurrayGreater Melbourne (Metropolitan), VIC
Great Job
Very good service-what I liked was everything was explained clearly. Work was of excellent standard. The Plumber did additional work which we asked for and the work was completed quickly and efficiently.
3 comments
Service TodayService Today
Hi Murray,
Thank you for your awesome review.... Read more
Are you able to provide me with the job number so I can forward onto the plumber? I look forward to hearing from you. JoanneJob No: 359965
Service TodayService Today
Thanks for getting back to me Murray
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SandieGreater Melbourne (Metropolitan), VIC
- 3 reviews
- Melbourne Plumbing
- Verified customer
Top job, lucky to have 3 very capable workers
To have 2 very capable chaps to replace a toilet, on the Wednesday 4/12, But day before 3/12 had a very capable chap to sort out a couple of plumbing issues. He then prepared the area for the toilet to be replaced and I understand he ordered the product. Great job done by all.
1 comment
Service TodayService Today
Hi Sandie,
Thank you so much for your review. Are you able to provide me with the job number so I an share the feedback?... Read more
JoanneSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Service Today Melbourne Plumbing compares to other Plumbers
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SueGreater Melbourne (Outer), VIC
- 2 reviews
Great Service
Callum, our plumber was on time, very professional, tidy and efficient. He explained to us in simple terms what he had to do to replace our sink mixer. He also gave us a quote before commencing the job and we were more than happy to accept. Great service.
1 comment
Service TodayService Today
Good Morning Sue,
Thank you for your review, Its great to hear that Callum has done a great job and you are happy with our recent visit.... Read more
I have passed on your feedback to ensure Callum gets the recognition that he deserves. Kind Regards, SkyeSimilar opinion? Write a review on ieatwords.com.au!
NikGreater Melbourne (Metropolitan), VIC
Great and friendly service ! Quick and easy
The service was flawless and exceptional. Quick and friendly . Highly recommended.
Gentleman that attended the appointment was more than happy to help out when I couldn't find my manual and downloaded it online. Thanks!!!
1 comment
Service TodayService Today
Good Morning Nik,
Thank you for taking the time to leave your 5-star review, its great to hear that you have had a great experience.... Read more
If you can provide your job number I can pass on your feedback to Management to ensure the technician gets the recognition that he deserves. Kind Regards, SkyeSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Great serviceProblem
Problem fixed on the spot with explanation of probable cause. Explained about membership and benefits so I joined . Plumber was professional and cheerful and very polite and helpful during appointment.
1 comment
Service TodayService Today
Hi Sonia,
I am so pleased we were able to fix the problem in your home. Are you able to send me a job number?... Read more
Welcome to the Service Today family! JoanneSimilar opinion? Write a review on ieatwords.com.au!
Neil DarwentGreater Melbourne (Inner), VIC
Feeling Ripped
If you need a plumber stay clear of Service Today just got charged $2,576.20 to fit a hot water service, I can walk into Swan plumbing and buy the unit for $1.300.00 that means $1287.00 to fit it. Also had to have a pressure limiting valve fitted charged $679.27 to supply and fit again I can buy that valve from swan plumbing for $ 100.00 that equates to $579.00 to fit it, then because the hot water unit needed to be shifted 600 mm a further charge of $742.20 when I contacted the company to query the cost I was informed that that was their pric...Read more
ing structure, after several phones calls was offered a reduction of about $350.00 because the original price had a $400.00 pensioner discount, this was at a unit my mother lives in. To compare my own hot water unit needed replacing a few days later I used a local plumber who fitted a hot water system for only $1450.00 It pays to use local and stay clear of thieves like these4 comments
Service TodayService Today
Hi Neil,
Whilst most of the information you have added to your review is correct. Asking for a $2,000 reduction off the current outstanding balance to silence you from posting negative reviews is also not the way Service Today works.... Read more
Regards, Joanne.I never asked about a $2.000.00 deduction asked how you justify charging $2,587.00 to supply and fit a hot water service I can buy for $1,300.00 then charge an extra $742.00 to move the unit 600 milli... Read more
meters thats charging me twice to fit the same unit .Then you charge $679.00 to fit a pressure limiting valve which I can walk in and buy for $100.00 thats $579.00 for 2 hours workAnd furthermore theres no outstanding balance
Similar opinion? Write a review on ieatwords.com.au!
Job well done!!
Job 330292
Would highly recommend this service. My plumber was on time, polite and very informative. Had a burst water pipe which was fixed very promptly. Very happy with the job
1 comment
Service TodayService Today
Hi Ange,
Thank you for your 5 star review and your recommendation. I will pass the feedback onto Callum.... Read more
Kind regards, JoanneSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Questions & Answers
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Service TodayService Today
Good Afternoon Caroline,
Thank you for taking the time leave a 5-star review, It's great to hear that our technicians provided you with great services and solved your issue.... Read more
Caroline could you please provide me with a job number so I can ensure our staff get the recognition they deserve. Kind Regards, Natalie