Completely satisfied with shopping express. After reading reviews here I was a bit worried if I have chosen the right seller, BUT I did. Ordered laptop (1400$) on 1.1.19 and already writing this review on new computer. And I live in far north Queensland. I am also satisfied with services of Fastways! Delivery was 1 day delayed but just judging by current weather situation, was expecting it much later.
Communication with support team from SE was as well fast and professional.

I believe that some people had trouble with this company but be honest with yourself guys, are you always 100%? We are all just people.

Have a good day.

After spending $500 on their website and various amounts of other websites, this one in particular didn’t send any email notification about my order and what state it was in. I then emailed them about the issue asking for details about my order and they didn’t respond so I decided to call them only to find out that one of the sellers was on vacation, which I am fine with but at least they should email me about the current state. Prices are good but lack in notifying

Ordered and paid for a gaming screen on 18 Oct and its now 17th Dec. Fast Ways the couriers have not delivered and Shopping Express have not returned any of my calls. Not likely to use this ever again. someone is dodgy somewhere along the supply chain. Next time I'll pay more and collect it myself. Asked for immediate delivery and even then no assurances.

Bought some DDR4 memory new, unfortunately one of the memory sticks had a fault. Called the Shopping Express phone line and was pleasantly surprised to talk to real Australian people with good English and phone mannerism. They timely provided an RMA and item was returned and refund provided. Would use again!

I was shocked to see the low rating of this website. I have bought many computer parts from shopping express and not had a single issue once. Delivery is fast and it is always the first place I come to look due to their low price and great sales. A very happy customer here.

Ordered an almost complete system built around a specific Vega 56 card. Emailed them after a few days to check on the order and they said they were waiting on just the case. After a few more days of waiting, I called and found out the Vega wasn't in stock and they don't know when they'll get more stock from the supplier. They did offer another Vega 56 they had in stock (which is inferior and with a blower) so I cancelled the whole order.
Not great at all in updating me, wasted more than a week.

These guys were great to work with, I've order up to $1000 worth of stuff with them and the service was superb, the quality of the products are as of expected and it arrived safely and moderately fast!!! A+

On more than one occasion I have bought an item and a week later they refunded my money with no explanation.

I spent a few weeks making sure I had the right parts for my order, (especially the BIOS being upgraded to be compatible with CPU) Customer service reassure it's updated, when I receive the order the motherboard is still on the release F1 Bios, and it's nearly bricked. Didn't acknowledge they screwed up.

Shopping Express is a good site/store, I bought what I wanted easily, website is easy to use and love your cheap prices. Would be a 5 star review but I Gave 1 star because they use a crappy postal service. Fastway is a joke, please switch to Aus post. Fastway advertises "am pick to pm delivery" in Sydney. My parcel was picked up within the same day, but according to their online tracking it was delivered between 3 Sydney depots over 3 days. So, I was forced to call them on the fourth day and they finally put in a request for urgent delivery. I ordered the same PC piece from PC case gear and it came from Melbourne faster than my delivery with Fastway.

The product and price were great; however, after the abysmal service from their FASTWAY courier - 8 days delay from consignment in Sydney to attempted delivery in Canberra - I would buy elsewhere in future.

Totally agree that they are incompetent, not to mention blatant thieves. They will steal 15% off you if you want to return an item. 15%. For what. Illegal and immoral. They should be put out of business immediately.

Good prices but it ends there really.
Sensitive products shipped loose in a box banging around - why not 50 cents of bubble wrap?
Emails ignored even when trying to do a bulk order of something (doesn't give me confidence if anything went wrong).

Bought PC parts worth $900 from Shopping Express, sent it within 3 days but that's due to Anzac Day happening in that period. They did use Fastway and arrived the day after (I live 3 hours from Sydney) but no one was home so they took it back to their Newcastle warehouse (don't know why they wouldn't drop it at the local post office). Luckily they have a redeliver service and got it on Monday. Shopping express is cheap and their delivery service is fast if you live somewhat near Sydney, let's see how they hold up if I have to return a product or something.

I'd have to include that the pc case box had a bit of damage in it but the case itself was fine. Although both boxes were placed on the side of the front door carefully.

I ordered all parts for a PC build and all parts arrived in the next five days with no hassle. After a few months my Hard Drive began to fail so I had it replaced under warranty. Customer support responded quickly and after I confirmed the Serial Number, I had it replaced in the next two weeks.
I would shop again at this business and I was surprised to have such a good experience despite the negative reviews.

Yes I am a real customer...

Ordered parts totaling $1250 late Sunday. All items were shown as being in stock and stated that they would ship in 24 hours. My order shipped on Thursday after emailing them the day before asking what was going on.

+1 star for being cheap.

Let's see how long it takes for Fastway to deliver (even though the delivery method selected was "Auspost, courier", very ambiguous)?

I bought 5 PC parts totalling $400. The parts were shipped the next day (unlike other people) except they used Fastway Couriers which I know from past experiences are TERRIBLE.