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Sleep Republic King Mattress
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Very supportive have bad back and its great sleep is so much better
Purchased in .
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodDays
- Pre-existing Neck / Back Issues Yes
- Caused Discomfort Yes
- Heat Retention No
- Sagging No
- Perceived Firmness Medium
Not sure where they got that many 5* reviews but definitely too soft for myself. I had to lay on the side when I sleep and now the mattress is left in storage.
My Sleep Republic mattress was extremely soft even for one person it felt like the spings/coils were too short/small support the mattress upper layers. I bought this ages ago and only decided to write a review now because I just received an EOFY sale email notification. Made in China.
Purchased in for $1,399.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionBack and Side
- Adjustment PeriodI never got used to it!
- Pre-existing Neck / Back Issues No
- Caused Discomfort Yes
- Heat Retention No
- Sagging Yes
- Perceived Firmness Very Soft
Hi There, We’re sorry to hear the mattress did not work out for you. We do offer free returns and a 100 night trial period which means you would have received a full refund if you had contacted us wit...
Read morehin this time. If you believe the mattress is faulty it will be covered by our warranty. Can you please contact our customer service team via live chat on the website or email [email protected]? They will be able to assist you.
We ordered the mattress after reading many positive reviews. It was top rated by Choice and on Product Review.
It was a bit too firm for us, so after a few weeks, we organised a return. This process was easy just like the website stated. There were no loopholes, just needed to email through a couple of photos to show the condition. We were then contacted within a few days by the Salvation Army who picked it up within the fortnight. The refund processed immediately.
The quality of the mattress was great, just firmer than we were used to. Otherwise a great experience with this company.
Purchased in for $1,460.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodI never got used to it!
- Pre-existing Neck / Back Issues No
- Caused Discomfort Yes
- Heat Retention No
- Sagging No
- Perceived Firmness Very Hard
Hi kat, thank you so much for your review and feedback of your experience with us. We're happy that, although the mattress wasn't for you, you were still happy with the service we were able to extend...
Read more to you. Thank you so much for taking the time to respond, we so appreciate it.- 2 reviews
- 1 like
Comfortable
Good support around the edges ( watch out for this feature not all mattresses include this important detail )
Excellent value
We shopped around did all our research and sleep republic offered all the benefits at very competitive price point
Recommended but DYOR
Purchased for $1,499.
- Customer Service
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodDays
- Pre-existing Neck / Back Issues Yes
- Caused Discomfort Yes
- Heat Retention No
- Sagging No
- Perceived Firmness Medium
Hi Mazza, thank you so very much for your great feedback and we're delighted that your research led you to us. We're so happy and thankful that you have found your 'just-right' mattress and it's prov...
Read moreiding the right level of comfort all the way to the edge, just as you were looking for. Thanks so much for your support and recommendation, we so appreciate it.Find out how Sleep Republic King Mattress compares to other Mattresses
Know better, choose better.
- 2 reviews
- 1 like
We ordered our mattress and the website stated there were delays in delivery. Surprisingly our mattress and base arrived in two days.
I realized at this point I had ordered the wrong colour for the base. Within 12 hours I received a reply email and they had posted a new cover at no charge. Amazing customer experience.
The bed is really comfy. I decided on sleep republic after reading it was the best recommendation for back pain by the bedbuyer experts. So happy with our purchase.
Purchased in for $1,700.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodDays
- Pre-existing Neck / Back Issues Yes
- Caused Discomfort Yes
- Heat Retention No
- Sagging No
- Perceived Firmness Medium
Hi Marco, thank you so much on your very kind review on the customer service extended to you as well as the mattress and base. We're so pleased that we were able to deliver to you in a shorter window...
Read more, we'd rather give you a realistic window period rather; especially when some of the transport issues are out of our control. With regard to getting you the color you wanted, that's all good, we're real people, we all make mistakes and we're there to help.This mattress started off great for the first few months.
Then I started waking up with hip pain which is quite unusual for a fit 24 year old.
I am still waking up with hip pain 1 year later! The mattress also sinks in and sitting up in the bed is so uncomfortable it’s as if I can feel the springs?
I’m disappointed this mattress hasn’t lasted and wanted to write this review as I only see recent reviews on here.
Purchased in for $1,449.
- Value for Money
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodI never got used to it!
- Pre-existing Neck / Back Issues No
- Caused Discomfort Yes
- Heat Retention Yes
- Sagging Yes
- Perceived Firmness Hard
Hi Chelsey, thank you for letting us know about this problem, this should not be happening to your mattress. The mattress has a 12 year warranty on the mattress, please email customer service and let ...
Read morethem know what is happening and they will be able to assist. The email address is - [email protected]After years of poor quality sleep I now actually look forward to going to bed. I’m not waking up nearly as much as I used to. The mattress is really comfy, not too firm and not too soft.
Purchased in for $1,200.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionBack and Side
- Adjustment PeriodDays
- Pre-existing Neck / Back Issues Yes
- Caused Discomfort Yes
- Heat Retention No
- Sagging No
- Perceived Firmness Medium
Hi Skye, thank you so much for your very kind review and feedback. We're so pleased that you are now getting a better quality sleep and finding the feel of the mattress to be just-right. We hope tha...
Read moret you continue to look forward to your well deserved sleep time now and for many, many more years too.Related Articles
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The mattress tested us for the first 10 days, we thought we might have to return it but we persisted and are so glad we did. We are now having the best sleep we've had in years. I am waking up with less lower back pain and my husband is falling asleep faster.
Purchased in for $1,449.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodWeeks
- Pre-existing Neck / Back Issues Yes
- Caused Discomfort Yes
- Heat Retention No
- Sagging No
- Perceived Firmness Hard
Hi Whitney, thanks so much for your review and feedback on your new Sleep Republic mattress. We're so appreciative of your comments, as we are finding ourselves saying the same thing to some of our c...
Read moreustomers, and that is, that it can take a week or so for the body to adjust and to then get the maximum benefit. We're so pleased to know that you and your husband are now sleeping and feeling so much better now.- 5 reviews
- 5 likes
My bursitis and lower back pain is improving! So comfortable and supportive. Haven’t noticed any sagging like our last foam mattress. Great nights sleep. No movement felt by either myself or my husband.
Purchased in for $1,499.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodDays
- Pre-existing Neck / Back Issues Yes
- Caused Discomfort Yes
- Heat Retention No
- Sagging No
- Perceived Firmness Medium
Hi Jan, thank you so much for your 5-star rating and review. We're so pleased that the mattress has helped you to rest and sleep better; the fact that it has helped reduce your pain is fantastic to u...
Read mores. Thanks so much for your support and recommendation, we so appreciate it.Find out how Sleep Republic King Mattress compares to other Mattresses
Know better, choose better.
The mattress for me is firm but perfect. My wife took a few more days to adjust. This mattress was purchased at the time of me struggling with 3 bulged discs in my neck and going through a chaotic, painful and distressing time. I purchased before 12pm on a Thursday and the mattress was delivered the next day. It’s great as it isolates any movement from the other side of the bed. Great quality so far and no noticeable issues. I recommend it to people where I can.
Purchased in at Sleep Republic Store for $1,299.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionBack
- Adjustment PeriodWeeks
- Pre-existing Neck / Back Issues Yes
- Caused Discomfort Yes
- Heat Retention No
- Sagging No
- Perceived Firmness Medium
Hi Dan, thank you so much for your feedback and how wonderful it is too. We're beyond excited knowing that the mattress has helped relieve your pain and helped you to feel better from the very first ...
Read morenight. Obviously we're pleased that your wife is now too enjoying it, we know sometimes it can take a few nights for the body to adjust to a new feel mattress. Thanks also for your compliments with regard to the speedy delivery service, it's definitely something we take pride in. We wish you both all the very best and thanks for your support.- 4 reviews
Purchased the mattress based on online reviews across many websites. First time experience dealing with mattress in the box.
Very responsive and pleasant customer service, very quick delivery within one business day, however the delivery guys were not the most professional as dropped the box far from the building entrance and they were in rush to leave as they parked their truck in no parking spot. It was not an easy task for one person, as the box was fairly heavy. Of course delivery was through subcontractor and Sleep Republic had no contro...
Read morel over this. The mattress is not better than an average one you can get at a reasonable price in the market. Firm feeling and was uncomfortable for side sleeping, had some shoulder, hip and lower back pains for a few weeks till I realised it's not the mattress I was looking for. Understandably, it's a personal preference and it was not suitable for me. The quality of fabric was excellent, edge support was great and no overhearing issue. Return (difficult and stressful) Contacted customer service for a return after 3 weeks of use, they were very pleasant: asked for a proof of purchase and a photo of the mattress, which I did straight away. The return process was not straightforward as I thought it would be, as Sleep Republic deals with charity organisations ( such as Salvation army) to collect the returned mattresses, I was advised that these organisations were putting mattresses collection on hold due to the pandemic restrictions. I was told to wait till the lockdown is over which was not ideal as no one was certain for how long the lockdown was going to last for. I had to negotiate with customer service via emails, which was painful. The customer service suggested that if I managed to find any charity organisation who can collect the mattress and send them a proof, they will issue refund. I contacted 4 charity organisations (Red-cross, Salvation army, Smith family and Vinnies) as well as recycling company and most of them apologised. Eventually, to Sleep Republic's credit, they managed to find a recycling company (softlanding), who can collect the mattress and I was advised to leave the mattress on the street kerbside before 6 am, which was not ideal as I have no control over a mattress setting on the kerbside which can be collected by anyone or be affected by weather (if rained). I had to reschedule the collection as I was waiting for the new mattress to arrive. I had to drop off the mattress to the kerbside the night before the day of collection, which was extremely difficult for one person. The untold part of the return/refund, it is not as easy as getting the mattress delivered within one business day. Eventually the mattress was collected after 3 weeks and I received refund the same day.Purchased in for $1,299.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodI never got used to it!
- Pre-existing Neck / Back Issues Yes
- Caused Discomfort Yes
- Heat Retention No
- Sagging No
- Perceived Firmness Hard
Hi Mohammad, We appreciate you taking the time to leave us this feedback. While we’re happy to hear that our customer service team was able to provide you with excellent customer service, we’re very...
Read more sorry about the fact that the returns process was difficult. As I’m sure you’re aware, the NSW lockdown has put a huge stress on delivery and collection services. Salvos, our usual charity for returns, is not operating anywhere in NSW or Victoria. Softlanding was already overwhelmed with other requests which had a bit of a backlog for collection, and unfortunately they could not arrange anything faster for your collection.The delivery was received a day from a purchase.
I was super excited to get this bed based on all these reviews. I have used it since Oct 2018 and it’s very sad to say the bed is no longer supportive at all. It started to hurt my back after 6 months to the point I couldn’t sleep. I even purchased the base from sleep republic to help it and no improvement in the support at all. I have spent over $1800 and I can’t even use it. I thought It just must be me but I bought a single mattress from fantastic furniture and it’s perfect, I have no back pa...
Purchased in for $1,499.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionBack
- Adjustment PeriodDays
- Pre-existing Neck / Back Issues No
- Caused Discomfort Yes
- Heat Retention Yes
- Sagging Yes
- Perceived Firmness Very Soft
Hi Lachie,
We're very sorry to hear of your issues. We have emailed and phoned you a number of times to resolve this and will be happy to help when you are able to contact us.
SR Team
Find out how Sleep Republic King Mattress compares to other Mattresses
Know better, choose better.
- 4 reviews
- 2 likes
I would like to give this company 5 stars because the service was absolutely amazing, responsive, easy refund and no-fuss. But the mattress didn't suit us. The good things: mattress seems to be great quality, lovely fabric, NO smell, no partner disturbance, easy to get out of box etc (we bought the King size). The not so good things (for us): the mattress was too soft, not supportive enough and on the 'hot' side. It's one of those mattresses that you sort of sink into on top. We prefer to sleep on top of a mattress rather than have tha...
Read moret sink-in feeling. My back was aching after a week of sleeping on the mattress. That being said, it has a similar feel to many many other pocket sprung medium/firm mattresses that you can buy at the big stores which are typically at a FAR higher price (plus you have to put up with all the nonsense that the salesperson spins). I'm torn about whether we would ever purchase a mattress in a box/online again without first trying. If we had tried this in a store and had the option to compare it side by side with a couple of other mattresses at the same time we would have known straight away it wasn't for us and that we preferred something firmer (or at least, without that 'sink-in' feeling). However, the advantages of buying online are that you don't get any of that unbearable mattress industry nonsense or have to deal with the ridiculously inflated prices or "half/price" / "all sizes for the price of a single" nonsense sales. (Do people actually fall for that?). Anyway.. back to the sleep republic mattress: it's great quality and if you like that sink in feeling but relatively medium/firm-ish support underneath then I recommend giving it a try. Thanks Sleep Republic for being so easy to deal with.. it would be great if you added a pillow top 'firm' version to your offerings; we would definitely buy it!Purchased in for $1,399.
- Value for Money
- Customer Service
- Incentivised Review No
- Adjustment PeriodDays
- Pre-existing Neck / Back Issues No
- Caused Discomfort Yes
- Heat Retention Yes
- Sagging No
- Perceived Firmness Soft
Thank you for your feedback and comprehensive review. Naturally we are sorry the mattress firmness not suited for you but pleased that the quality, service and return process met your expectations. We...
Read more hope you have now found your ideal firmness. SR TeamQuestions & Answers
Sorry, there are no questions about Sleep Republic King Mattress but you can read 66 questions about Sleep Republic Mattress.
Get an answer from our members and Sleep Republic representatives
Details
Category | Mattresses |
---|---|
Price (RRP) | $1,599.00 |
Type | Latex, Memory Foam and Pocket Spring |
Mattress in a Box | Yes |
Firmness | Medium Firm |
Size | King |
Weight | 55 kg |
Country of Manufacture | China |
Thickness | 31 cm |
Manufacturer Warranty | 12 year(s) |
- ABN: 59298731168
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Extra Information
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Hi Alex, thank you so very much for your great review and feedback. We're so pleased to know the mattress has helped you to sleep and feel better with your back pain. We love it that it's better tha...
Read moren you expected, cannot ask for a better review than that :) PS - apologies for the delayed response.