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Reviews

3.3

35 reviews
5
(18)
4
(2)
3
(1)
2
(2)
1
(12)
  • Product Quality
    2.3 (6)
  • Return Claim MadeYes (4) · No (7)
  • Shipping
    3.7 (3)
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  • Verified customer

Best sleep in ages

published

I suffer from tinnitus and by using this i have been able to sleep for longer periods. If i wake during the night the sounds mask the ringing and i go straight back to sleep. Thankyou



Review collected in partnership with Sleep Solutions

  • Verified customer

Easy Process

published

Ordered and paid online - good email communication and the product arrived within a few days. Efficient streamlined online ordering service.

Review collected in partnership with Sleep Solutions

  • Verified customer

Very comfortable, on line purchase professional & prompt delivery

published

Very comfortable, but found there could have been more content in the product as my husband is very heavy & the feathers did flatten more than expected so I had to fluff them up more often than on my side. I wish some one would create a topper for heavy & light weighted people in one but happy just the same for now.

Review collected in partnership with Sleep Solutions



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  • Verified customer

The product is perfect; the service was excellent. Delivered within 24 hours of my ordering! Couldn

published

Wanted a light summer doona; found this online, chose, ordered and it was delivered within 24 hours! And to top it off, it is perfect for our Hobart summer down to about 10 degrees. Then we throw a blanket on top. Too easy.

Review collected in partnership with Sleep Solutions

Tanya

Tanya

  • 3 reviews
  • Verified customer

Quick service

published

Purchase online new air filters, was quick and easy and was delivered in no time. Great Service would use it again.

Review collected in partnership with Sleep Solutions

  • Verified customer

Good night!

published

Great product, delivered on time. Order was tracked the whole way. Price was worth the result too. Thank you guys!

Review collected in partnership with Sleep Solutions

JJTT

JJTTHunter Region, NSW

  • 2 reviews
  • Verified customer

Back again for consumables

published

Back again for the free freight (others don't offer free freight). We were very happy last time and this time.

Review collected in partnership with Sleep Solutions

  • Verified customer

Product absolutly terrific,

published

I purchased the body pillow for post operation it is terrific, but delivery disappointing - could definately do better I paid for home delivery as just out of hospital & had to drive to post office to pick up - card left in box no attempt to buzz me as requested. i was definately home!! Parked outside in street as could not walk up ramp and copped $300+ parking fine. Did not see clearance after 3pm sign. Should & would not have happened if delivered as promised.

2 comments
Sleep Solutions
Glen F.Sleep Solutions
Jen Brooks
Jen Brooks

Totally unexpected my delivery cost refunded, but much appreciated. Amazing that you take onboard your customers experiences. Thank you I am very happy with my purchase it has helped enormously, and yes I will shop with you again.
Cheers Jen

Review collected in partnership with Sleep Solutions

  • Verified customer

So comfortable, fits the king size bed beautifully

published

I would like to buy some pillow cases to fit these pillows. I am finding it difficult to get correct size

1 comment
Sleep Solutions
Glen F.Sleep Solutions

Hi Rhonda - glad to hear you are happy with the king size pillows we do stock king size pillow cases in cotton and tencel in a variety of colours. I have sent you a link so you can have a look.

Review collected in partnership with Sleep Solutions

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Scott Riddle

Scott RiddleMelbourne

  • Verified customer

Great service

published

Have always had good experiences when buying from Sleep Solutions - items always arrive promptly. Have recommended to others as well.

Review collected in partnership with Sleep Solutions

Brett Moore

Brett MooreWide Bay-Burnett, QLD

  • 19 reviews
  • 2 likes

Sold a product falsely advertised and they recommended it.

published

They say same day delivery

published

Same day delivery BULL I ordered a Monday morning was not even posted by Thursday. Asked for a refund so I could go get one, I needed it buy the weekend. They refused. I would not of brought it and paid full price if it was not going to be posted after 1pm on the Monday AS THEY SAY. Do what you say you will do. $449.00

1 comment
Sleep Solutions
Glen F.Sleep Solutions
  • Verified customer

Item never turned up. Appalling after-sales service

published

Bought a $400 item and it never turned up. Sleep Solutions after-sales didn't care or help. Never, never buy here.

Tom O'Connell

Tom O'ConnellMelbourne

Great, Efficient Service

published
Sydney Person

Sydney PersonCammeray, New South Wales

Terrible Aftre Sales Care

published

Had issues with an expensive air purifier purchased from the store. Staff member had little product knowledge of possible issues and also return procedures with the manufacturer. The staff member also gave no resolution in eventual gave up and referred me to the manufacturer. Do not purchase items from this store.
One of the few retailers selling high end purifiers
Bad warranty service

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Questions & Answers

Nat

Natasked

Why advertise a 30 day money back guarantee if you have no intention of honouring it?

No answers

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