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Reviews

(144)
(21)
(5)
(14)
(73)
  • Product Quality
    4.5 (120)
  • Return Claim MadeYes (11) · No (129)


meganjh

meganjhSouth East Queensland, QLD

  • 10 reviews

Expensive and poor quality

published

Paid $5000 in 2012 for Seally king Castelli. The top soft layer degraded and sagged within 3 months. So for 5 years living in hell with an uncomfortable matress that I couldn't afford to replace. Never again!!




Rev247

Rev247Metropolitan Adelaide, SA

  • 2 reviews

Incredible that it always delivers

published

I recently needed to get a new bed as I was newly single. I had always loved Sealy but had been tempted away by my ex partner. Never again! I ordered a Queen Ensemble Majestic and WOW was it the best decision I have made this year [probably last year as well]. It was delivered on time as requested and even set up in my room which was tricky to get into. The delivery driver was super helpful and courteous.
I am a notoriously bad sleeper and yet this medium feel Sealy is just the ticket. Great colours, style, feel and great value for money. Go Sealy!

Product Quality
Return Claim MadeNo
1 comment
Sealy
Sealy A.Sealy

Hi Rev247,
Thank you for your feedback. We are delighted that you're thrilled with your new Sealy!
Wishing you many more night's of restful sleep,
Sealy of Australia

GG Girl

GG GirlSydney, NSW

Sealy gives outstanding service

published

I recently ordered two Sealy Queen ensembles. I ordered them a week before Christmas, and I needed them delivered pre-Christmas.....big ask!!!

This was no problem at all for Sealy. Mike and Frank arrived on Christmas Eve to deliver the beds, unfortunately my staircase was too narrow, the amazing Frank and Mike were able to get the beds up over our balcony and into the upstairs bedrooms. Nothing was a problem for these two great guys.

The beds themselves are fabulous, (they look good too, I love the charcoal grey and white). Sealy beds consistently deliver a great nights sleep. The beds give the right level of support and softness, they are perfect. I love a Sealy bed and have been buying them since 1997.

Return Claim MadeNo
1 comment
Sealy
Sealy A.Sealy
Rodney Richardson

Rodney RichardsonPerth, WA

  • 5 reviews
  • Verified customer

Sealy King Size mattress sags after only 18 months

published

Our Sealy King Size mattress has sagged badly on both sides with a lump in the middle after only 18 months. When contacted, Sealy maintained this is normal despite us knowing a number of people with King Size mattresses that haven't experienced this problem. When we advised Sealy that this never occurred with our previous Sealy mattress, they said it was probably due to advances in materials and fibres used in new mattresses! Very poor excuse and doesn't say much for their research and development. I noticed on Sealy's FAQ page on their website that they say "Today’s flat foundations help support your mattress to prevent bowing or sagging."
Obviously that is not true and we will advise anyone considering buying a mattress to avoid Sealy!

6 comments
Sealy
Sealy A.Sealy

Away at the moment but happy to send you details on our return later this week


krisp67

krisp67Perth, WA

  • 5 reviews

Adjustable Bed Base 'Inspire' - False Warranty - Terrible Customer Service

published
Return Claim MadeNo
1 comment
Sealy
Sealy A.Sealy

Jan

JanSouth East Queensland, QLD

Awesome mattress

published

Have had a Sealy for many years now without any issues. Great to buy an Australian made and a product that lasts. Sealy take pride in providing the consumer with the best. Great night's sleep from the very first night. Will never buy any other brand. Highly recommend a Sealy.

Product Quality
Return Claim MadeNo
1 comment
Sealy
Sealy A.Sealy

Hi Jan,
Thank you for your feedback - we are delighted you have loved your Sealy for years! At Sealy, we are committed to quality, craftsmanship and are proud that our product is Australian made.
Best wishes,
Sealy of Australia


zippy

zippy

  • 2 reviews

Fantastic mattress

published

I have been looking for a quality mattress to put in an air bnb . I wanted hard wearing, well made and comfortable. Just couldn't go past Sealy mattresses after testing many other brands which looked great but did not breathe and were so uncomfortable. Highly recommend Sealy.

Product Quality
Return Claim MadeNo
1 comment
Sealy
Sealy A.Sealy

Hi Zippy,
Thank you for your feedback. We are delighted you've chosen Sealy for your Airbnb. We hope your guests experience wonderful rest and relaxation.
Best wishes,
Sealy of Australia


Firas A.

Firas A.Greater Melbourne (Inner), VIC

Worst warranty ever, do not trust

published

King expensive, Posturepedic Aspire Ferron Plush mattress, bought 2015, end up being non functional and in Hard Trash -,thanks to useless sneaky warranty, mattress being checked by robotic team, less than 32mm sagging (asked to sleep in the middle to flat the hump ) don't care about clients money spent or being (Non Functional ).
Never buy from sealy again, not to be recommend for family or friends.
What a waste of money and time.

Product Quality
Return Claim MadeNo
2 comments
Sealy
Sealy A.Sealy
Firas A.
Firas A.

Firas Alwaheb
[Details Removed]

Dylan

DylanSouth East Queensland, QLD

Terrific mattress!

published

My first ever Sealy mattress has been excellent. I would highly recommend any one of their products. The mattress still feels just as it did the first week as it does after a few years!

Product Quality
Return Claim MadeNo
1 comment
Sealy
Sealy A.Sealy

Hi Dylan,
Thank you for your feedback. We are thrilled you're so happy with your Sealy! Wishing you many more night's of restful sleep,
Sealy of Australia

Anna72

Anna72Brisbane

  • Verified customer

Very comfortable mattress!

published

We bought a king size Sealy Tribeca Firm mattress a month ago - our first new one in 15 years although our old mattress was also a Sealy. I was expecting to take some time to get used to it but it's been super comfortable from the first night. Can't fault it and would highly recommend. Great to support a trusted Australian brand.

Product Quality
Return Claim MadeNo
1 comment
Sealy
Sealy A.Sealy

Robert

RobertGreater Melbourne (Inner), VIC

Fantastic Service and support after 8 years of owning a Sealy Mattress

published

Karen and the support team at Sealy have provided exceptional assistance and service to our 8 year old mattress that required some attention to the foam cover under warranty. Prompt collection, repair and return on the same day. This is service at its best, backed by an reputable Australian brand.

Robert

Product Quality
Return Claim MadeYes

David S.

David S.Sydney, NSW

Fantastic mattress

published

My first mattress since relocating to Australia; a Sealy Posturepedic Splendour. I am so happy with this purchase, the mattress is very comfortable while still having a gentle firmness about it. This is the best mattress I have ever owned as it provides such a fantastic and comfortable night's sleep!

Return Claim MadeNo
1 comment
Sealy
Sealy A.Sealy

Hi David,
Welcome to Australia! Thank you for the positive feedback, we are so pleased you are absolutely loving your Sealy.
Best wishes,
Sealy of Australia


HappyCustomers

HappyCustomersSouth East Queensland, QLD

Great mattress, very happy

published

This is our second Sealy Trundle bed mattress for the kids. They're extremely handy when they have friends sleepover and couldn't be happier with the quality and design. Would definitely buy again.

Product Quality
Return Claim MadeNo
1 comment
Sealy
Sealy A.Sealy

Hi Happy Customers,
Thank you so much for your feedback. We are so pleased you're loving the Sealy Trundle!
Best wishes,
Sealy of Australia


Judy

JudySouth East Queensland, QLD

  • Verified customer

Very comfy beds

published

We are very happy with our mattress and base, this is the 3rd product we have bought from Sealy and have been very impressed with them all. They are comfy, durable and pleasure to sleep on.

Return Claim MadeNo
1 comment
Sealy
Sealy A.Sealy

Hi Judy,
Thank you for your feedback. We take great pride in our products, and are committed to quality - so we delighted to read you're a loyal Sealy advocate! Wishing you many more night's of restful sleep,
Sealy of Australia

Anil

AnilSydney, NSW

Will give you bad back

published
Product Quality
  • Verified customer

Terrible Customer Service and Faulty Beds

published
Product Quality
Return Claim MadeYes

Mary Wagner

Mary WagnerQueensland

Sealy king size exquisite mattress ensemble bed.

published

New Sealy king size exquisite ensemble. The bed is lovely, the service was wonderful. Our needs were fully catered for. We needed a fairly low base for mobility problems and this was achieved. The bed is easy to make. It’s very comfortable and suits our needs. Very satisfied indeed.This was our first new bed for over 15 years so we were desperately in need of a new one but very nervous too about making a change.

Product Quality
Return Claim MadeNo
1 comment
Sealy
Sealy A.Sealy

Sharon Knipe

Sharon KnipeSouth East Queensland, QLD

Hampton Deluxe Mattress

published

Our Hampton Deluxe Queen mattress is a dream to sleep on not too soft but not hard. Offers great support whilst still being very comfy, highly recommend if looking for a good nights rest.

Product Quality
Return Claim MadeNo
1 comment
Sealy
Sealy A.Sealy

Mark

MarkSouth East Queensland, QLD

Perfect Night's Sleep

published

The most comfortable bed that i have ever slept on. I now get a good night's sleep and wake up refreshed and able to get straight out of bed and on with my day.

Product Quality
Return Claim MadeNo
1 comment
Sealy
Sealy A.Sealy

Hi Mark,
We are so pleased you're loving your Sealy!
Wishing you many more night's of restful sleep,
Sealy of Australia


Kristine

KristineSouth East Queensland, QLD

  • 4 reviews

Top of the range Crown Jewel Allure Plush

published

Could not say enough about our King Crown Jewel Allure Plush . Purchased a second Allure Plush Queen as we are downsizing. Apart from being so comfortable& supportive, we wake up feeling so refreshed and that is how it should be. Sealy have their own research and development department and really know how to produce a brilliant product. Wouldn't consider any other brand.

Product Quality
Return Claim MadeNo
1 comment
Sealy
Sealy A.Sealy

Page 1 of 13

Questions & Answers

Jackie L

Jackie Lasked

My mom had a Sealy Macquarie David Jones label mattress. Couldn't find any information on Internet now. Anyone has a similar collection?

No answers

Anne Vagg

Anne Vaggasked

I would like to know about the Metro low loft single mattress.
Is it soft or firm?

No answers

George W

George Wasked

I suffer from lower back pain and osteoarthritis in the knees.
I can not sleep for too long on my back.
Do you have a posturepedic bed and mattress that would
help. Single bed Long ?

1 answer
Sealy
Sealy A.Sealy

Hi George,
Thank you for your question.

If you like, one of our team can give you a call and talk you through the range and answer any questions you may have about specific ranges, comforts, sizes, etc.

Would it be possible to private message through your best contact number, and we can organise a time to be in touch?

Best wishes,
Sealy of Australia


Get an answer from our members and Sealy representatives

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