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Reviews

(80)
(8)
(0)
(1)
(7)
  • Product Quality
    4.8 (49)
  • Return Claim MadeYes (1) · No (47)
  • Customer Service
    4.9 (49)


Sue

SueSydney, NSW

  • 2 reviews
  • Verified customer

Quality plus value Makin Mattresses

published

Quality beds, myself & several family members own a ensemble from Makin Mattresses, including my four adult children. You to won’t be disappointed with your purchase, comfort plus & heaps of under bed storage. Love my King size bed. SKW



Customer Service
Product Quality
Return Claim MadeNo
Store LocationNewcastle
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BasilH

BasilHSouth East Queensland, QLD

  • Verified customer

Waltzing Matilda!

published

I ordered and bought a Matilda caravan mattress from Makin Mattresses (Brisbane South) in early January 2020. I needed it within a week for a week-long caravan trip. Not only did they complete my 'made to measure' mattress 5 days before I needed it, it made my trip really worthwhile.
I have never had such a good sleep in my caravan and while we copped 200mm of rain in Northern NSW, we slept soundly, high and dry on a bed as comfortable as any I have ever slept on.
Thanks Makin Mattresses, that was the best investment I have made in ages.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrisbane South
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Gillian M.

Gillian M.South East Queensland, QLD

  • Verified customer

Bed Perfection

published

My new bed from Makin Mattresses is perfect. Prior to purchasing I shopped around but no-one else could supply what I wanted. The base on castors is easy to move away from the detached headboard which helps making the bed a lot easier than my old bed, not to mention vacuuming the floor! The double sided quality mattress is very comfortable - exactly the right choice. Everything was in stock and delivery was prompt and efficient. I couldn't be happier with the overall experience.



caterz

caterzMelbourne

  • 10 reviews
  • Verified customer

Ticks all the boxes

published

What a wonderful experience it was buying from Makin Matresses. I wasn't pressured and the staff listened and catered to my needs while advising and supporting me in decision making. We are so delighted with the comfort of our new mattress. No more sore back and waking up refreshed, truly worth it. Staff were very knowledgable and delivery was extremely efficient.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSandringham
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corinne m.

corinne m.Perth, WA

  • Verified customer

From pour to excellent sleep.

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationMakin mattresses Victoria Park WA
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Vanessa

VanessaSouth East Queensland, QLD

  • Verified customer

Excellent

published

We had an excellent and very informative experience purchasing a mattress super happy with what we bought its like a cloud and we can flip it over both top and bottom and rotate regularly so no one area wears out like it did with the other mattress. Staff were incredibly helpful and not pushy, thank you Makin Mattresses awesome product and staff

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNerang
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Anne

Anne

  • 2 reviews
  • Verified customer

It's a must to visit Makin Mattresses before any other

published

We found dealing direct with Makin Mattresses as a manufacturer was very enlightening.
They impressed us with their range and unique method of construction, all of which was explained to us by knowledgeable staff. Added to this is their Comfort Guarantee which we found irresistible for our first purchase of a queen Bellissimo Duet 2000 and the choice of a base with storage drawers was a nice touch.
Subsequently, we purchased a pair of single Siesta mattresses and drawer bases to replace the old beds in the guest bedroom. All were delivered and installed by staff obviously proud of the product they were handling.
Judith Gillman

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPerth
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Gary Robinson

Gary RobinsonSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

The most perfect mattress by far!

published

My second mattress from Makin Mattresses. Excellent service, quality product. The Bellissimo Duet 2000 has far exceeded my comfort expectations. Will continue to recommend to anyone buying a new mattress.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMakin Mattresses Parkinson QLD 4115
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Cruzer

CruzerHunter Region, NSW

  • 2 reviews
  • Verified customer

The perfect mattress for a perfect sleep.

published

Makin Mattress is the best. Love their products and love their service.
I've never slept so sound as I do now. It's well worth it.
And the quality is the best.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNewcastle
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MissItaly

MissItalyPerth, WA

  • 7 reviews
  • Verified customer

Great mattress, exemplary service

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationVictoria Park
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  • Verified customer

High quality, very comfortable, good value mattress

published

Knowledgeable and helpful staff. Took the time to make sure we bought the right mattress. Did not push us to look at the most expensive mattresses. Answered all our questions and interacted (with great patience) with our kids.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMakin Mattresses Perth
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  • Verified customer

Extremely comfortable mattress.

published

Quality and comfort great customer service.the staff were amazing and more than willing to spend their time helping and answering all questions. Mattress is the most comfortable I have ever had.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAlbury
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Anne

AnneFar West, NSW

  • 2 reviews
  • Verified customer

Great service

published

Easy to order a Matilda caravan mattress made to specifications by knowledgeable, friendly, staff. Mattress was made and ready to be picked up earlier than expected as we travelled to Adelaide (over 500 kilometres )sooner than expected

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAdelaide
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The reviewer stated that an incentive was offered for this review


  • Verified customer

Fast excellent service

published

Need a new caravan mattress and was the only place in Newcastle where you could test them out. Service was great and made to our measurement. Only took a week to make which was quicker then estimated. Would highly recommend.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNewcastle
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  • Verified customer

Good service and happy with the mattress

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationPerth
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  • Verified customer

Great product and great service.

published

We purchased four single bed Siesta mattresses for the kids and Belissimo Duet 2000 mattress for us (parents). We also purchased base with drawers, bed head and linen. All this was delivered from Newcastle to Sydney without a hitch. All the staff we spoke to at Newcastle were friendly and extremely helpful (as were the delivery guys). They answered every question accurately and gave advice without trying to up sell. We changed the quote several times and had no problem - all our changes were made efficiently. The most important thing...the beds are super comfortable and look amazing!! Could not fault this company.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationVisited Fyshwick store, purchased from Newcastle store. Both very helpful.
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  • Verified customer

I can’t rate this place highly enough

published

Awesome product. Great warranty. Staff are knowledgeable and helpful. Love my new mattress. This place beats Snooze or bed shed or any place or mattress company anyday. I won’t be changing in a hurry!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationVictoria Park
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Gerri

GerriMetropolitan Adelaide, SA

  • Verified customer

Perfect mattress perfect service

published

I purchased my makin mattress in December 2018. Excellent service from Kay at the Adelaide store. Also, called them a few months later to enquire on "comfort promise", &, without hesitation my mattress was picked up by 8am, & re delivered by lunch time. All reconfigured as a firmer mattress. No extra charge. I recommend makin to anyone looking for great quality & service. Local to!! Best night sleeps now. :)

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAdelaide
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The reviewer stated that an incentive was offered for this review


Loralie Bodle

Loralie BodleBrisbane

  • 4 reviews
  • 1 like
  • Verified customer

Couldn’t fault the service and love the comfort promise guarantee!

published

Purchased the Bellissimo 2000 in February 2017 and found it firmer than expected but still very comfortable. A change in personal circumstances required the topper to be adjusted. After contacting the store this was able to be done for free using the customer comfort promise . This adjustment process was extremely easy and the staff couldn’t have been more helpful.

Customer Service
Product Quality
Store LocationMakin Mattresses Nundah

Roy

RoyNortheast, VIC

  • Verified customer

MAKIN MATTRESSES: Poor customer service. Mattress sagging in the middle. Poor Product X 2.

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationAlbury
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Questions & Answers

Denis S.

Denis S.asked

Gday Do you makemade to measure

1 answer
Makin Mattresses
Kate S.Makin Mattresses

Yes we do Denis.


Mark O

Mark Oasked

Can I buy / order just a king size pillow top from you for use on my existing mattress ?

1 answer
Makin Mattresses
Kate S.Makin Mattresses

Hi Mark
Yes you can. We have two kinds of pillow tops, one is foam and one is our European Latex. For a King you are looking at $510 foam and $799 latex. Please see the link here https://www.makinmattresses.com.au/product/removable-pillow-tops/
Which of our stores is closest to you? Also be mindful that this will create a greater depth top the mattress so a deeper sheet may be required. Our Bellissimo Sheet sets are 40cm deep.
Thanks, Kate


luke c.

luke c.asked

What would be your cheapest queen size mattress for someone with really bad lower back issue

1 answer
Makin Mattresses
Kate S.Makin Mattresses

Thanks for your inquiry. Depending on your budget we do have mattresses in queen size starting from $299. But for back pain st a minimum I'd suggest a Designer Range Zoned, as the spring support unit is zoned to support the body differently through the sections (i.e. head, shoulders, back/hips, legs and feet). The best thing is to bring yourself in-store and speak to our sales team for a perfect fit.
Regards, MM Team.


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